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Mandarin Oriental, Munich

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Mandarin Oriental, Munich
Mandarin Oriental, Munich
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794 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Munich
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Showing 542: English reviews
Freising, Germany
Reviewed 4 weeks ago

We did stay as family with small kid, celebrating a special occasion for my wife. I have booked the Superior Junior Suite with Elemental package, which included some perfumes and full breakfast. Upon reservation, about a 3 weeks in advance of arrival, I've mentioned about special occasion and asked for some specific arrangements to confirm back. Nobody was confirming replying...

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Helpful?
Thank xsauth
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear xsauth, Many thanks for sharing your impressions about Mandarin Oriental, Munich with TripAdvisor readers. I am very sorry that your stay was not entirely to your satisfaction, especially as you were celebrating a special occasion. It is certainly our highest aim to ensure our guests a comfortable and pleasant stay and I regret that you had to undergo such...

Singapore, Singapore
Reviewed 4 weeks ago

I last stayed at the Mandarin Oriental in Munich in April 2015. Back then, the hotel was undergoing extensive renovations in it's common public areas. Despite that and the inconveniences caused, the staff strived to ensure that my stay there was nothing short of excellent and even upgraded me to a huge deluxe suite due to malfunctioning of the temperature...

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Helpful?
Thank Jason C
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Jason C, Thank you for returning to Mandarin Oriental, Munich and for having taken the time to post your observations on the occasion of your recent stay at our hotel. We take your comments very serious as it helps to improve our service. First of all, I am delighted to learn that you are impressed by our renovated lobby,...

Reviewed 17 December 2016 via mobile

I recently stayed in Munich at the Mandarin Oriental. We were there to visit the Christmas Markets and the location was ideal. But what sets this hotel apart was the incredible staff; their attention to detail, genuine friendly manner and anticipation of our needs. It was such a relaxing stay and I can't praise this staff enough. Thank you to...

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Helpful?
Thank Christine M
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Christine, Thank you for staying with us and for posting your marvelous comment on TripAdvisor. I am thrilled to learn that your stay in Munich and at our hotel was fantastic and that you appreciated MO’s legendary service from the heart. Your praise is well received by my colleagues. Looking forward to the pleasure of welcoming you again to...

Western Australia, Australia
Reviewed 11 December 2016

Fantastic location, nice property and great service....ticks all of the boxes. We arrived on a 6am flight from Australia, but they had a choice of rooms ready for us, most unexpected and immensely appreciated. On check in , Front Office Manager Arian was welcoming , accommodating and helpful.We had a junior suite which was reasonably spacious, well laid out and...

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1Thank MadCapt
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MadCapt, Many thanks for having taken your time to share your marvelous experience on your recent visit to our hotel. We are proud that you chose Mandarin Oriental, Munich for your stay in Munich. I am thrilled to learn that we met your expectations and you enjoyed our service from the heart. Thank you for praising the personal service...

Reviewed 8 December 2016 via mobile

Just left there today on my way to Paris. My first stay at a Mandarin Oriental and it was terrific. The bed was one of the most comfortable I have ever slept in. The room was very nice and, most importantly, the staff was truly amazing. Everyone knew my name from the moment of check in. The Concierge's suggested wonderful...

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1Thank Francis R
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Francis R, Thank you for having taken the time to share your wonderful experience on the occasion of your visit to Mandarin Oriental, Munich. I am thrilled to learn that you had a comfortable and memorable stay at our hotel and that you appreciated the colleagues’ service from the heart. We will do our best to keep up our...

Reviewed 8 December 2016 via mobile

Best Hotel in Town! Absolutely love this place. MO Munich has the most professional and detailed service. Restaurant is amazing. The hotel was renovated and got much cooler and younger than before. Well done. Always happy to come back...

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Thank Calvin H
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Calvin H, We are thrilled to learn that we have met your expectations and you enjoyed your stay again. It makes us feel good that you like our renovated hotel even better. We are very much looking forward to your return visit to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental,...

Reviewed 7 December 2016 via mobile

We always stay at the Mandarin when in Munich due to small hotel feel and service. All of the employees are very polite and unfailingly helpful, in fact they go above and beyond to make each guests stay memorable. Our friends and guests were thrilled to be recognized and treated to champagne on their anniversary due to an alert and...

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1Thank ronald h
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear ronald h, Thank you for staying with us and for sharing your impressions on your stay at Mandarin Oriental, Munich. I am thrilled to learn that we have met your expectations and that you enjoyed your days in Munich. Your praise is well received by the colleagues and they are happy that you appreciated their service from the heart....

London, United Kingdom
Reviewed 29 November 2016 via mobile

One of the best hotels I have stayed in, in Europe. The Staff are fabulous and prepared to make your visit as comfortable as possible. The suite was beautiful with lots of space but still felt warm and cosy on a cold Munich night. The breakfast was also exemplary. I look forward to staying in this hotel again very soon.

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Thank Frandg85
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Frandg85, Thank you for such kind appreciations of our hotel. I am delighted to read that you very much enjoyed your stay at Mandarin Oriental, Munich and that for you our hotel is the best one in Europe. Thank you for being such a supportive “Fan” and awaiting your return visit. Best regards, Wolfgang M. Greiner General Manager Mandarin...

San Francisco, California
Reviewed 28 November 2016

The Mandarin in Munich has the nicest facilities, well appointed rooms and the best food and drinks. The staff is exceptionally courteous and welcoming without being intrusive. The Matsuhisa restaurant has the best Japanese food I've ever had and the menu is so extensive, you could eat there for 10 days straight and not eat the same thing twice.

Review collected in partnership with this hotel
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Thank katjas395
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear katjas395, Thank you for sharing your fantastic comments. I am thrilled to learn that you had a wonderful stay at Mandarin Oriental, Munich and enjoyed Matsuhisa, Munich so much. It was a pleasure serving you and your praise is well received by the colleagues; they are thrilled that you appreciated their service from the heart. We are looking forward...

Beirut, Lebanon
Reviewed 24 November 2016

Beautiful hotel right in the middle of Old Town, the must-see area in Munich. Perfect location, great ambiance and very well maintained property. The staff are all very friendly and helpful. This is the true definition of luxury and comfort.

Review collected in partnership with this hotel
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1Thank Stephfortravel
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Stephfort, Many thanks for sharing your experience at our hotel. We are thrilled to learn that we have met your expectations and you enjoyed your stay. Looking forward to your next visit to Mandarin Oriental, Munich. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 

Additional Information about Mandarin Oriental, Munich

Address: Neuturmstr. 1, 80331 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 28,520 - ₹ 73,192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Travelocity, Agoda and Jetsetter so you can book your Mandarin Oriental, Munich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Business Hotel in Munich
#2 Luxury Hotel in Munich
#10 Family Hotel in Munich
#10 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Munich staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Munich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Junior Suite was AMAZING.”
 of 5 bubbles Besttravel_28, 9 Jan 2017 | Read review
“Take a room on the upper floors 6-7 as you'll get a great view over Munich.”
 of 5 bubbles katjas395, 28 Nov 2016 | Read review
“Suite with a terrace.... do it!”
 of 5 bubbles 472robertg, 14 Nov 2016 | Read review
“any room should be fine”
 of 5 bubbles KT485, 10 Nov 2016 | Read review
“Choose a higher floor and beware of the elevators!”
 of 5 bubbles Soellner, 28 Aug 2016 | Read review
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