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Hotel Excelsior

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#70 of 382 Hotels in Munich
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Hotel Excelsior
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532 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Brussels, Belgium
Reviewed 21 January 2017 via mobile

very well situated hotel, great Bavarian style design, superb breakfast, friendly staff. It failed giving me the essential, a good sleep, hard floor in corridor makes you hear every suitcase and every step, and there was a lot of movement until very late, or better said very early. This is very bad both for the air noise transmission and the...

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Helpful?
Thank rokbxl
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear rokbxl Thank you for sharing your experience of our Hotel Excelsior online and praising our great breakfast and friendly staff. Whilst the beginning of your review is a great read for us, I do apologize for the inconveniences that follow. I am sincerely sorry that you weren’t able to get the good rest that matters the most. I don’t...

Reviewed 12 January 2017 via mobile

My husband and I spent two nights here and we loved our stay. The rooms were clean and big compared to other European rooms on our trip we stayed in. The lounge area was decorated nice and the front desk were all very nice and attentive in helping with any of our needs. The location was perfect 5 min walk...

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Helpful?
Thank espejo25
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear espejo25, Thank you for this kind evaluation. We are very happy to see that you enjoyed the size of your room as well as the decor and location of our hotel. But most appreciated is your mention of the friendliness and helpfulness of our front desk. We hope to welcome you soon again here in Munich. Sincerely, Isabelle Hein...

San Mateo, California
Reviewed 2 January 2017 via mobile

We did upgrade to a larger room since we were there for five days and were grateful that we did. We were walking distance from Marienplatz, the market, the Documentation Center and train station. We did not opt for the breakfast since it was pricey and there are so many great bakeries nearby. The people at the front desk were...

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Helpful?
1Thank Marisafrine
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Marisafrine, Thank you very much for having taken the time to evaluate your stay in our Hotel Excelsior. It is a true pleasure to read your joy about our convenient location as well as our friendly and helpful team at the front desk. We hope your journey to Europe has been altogether pleasant and memorable and you reached home...

Ellesmere Port, United Kingdom
Reviewed 2 January 2017

This hotel was positively recommended by a friend which we wish to share. This was our first visit to Germany and was to see the Munich Christmas markets for my birthday during a 3 night stay. We arrived on my birthday and I received a complimentary bottle of sparkling wine with a hand written birthday card with lovely comments in...

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Helpful?
1Thank karen t
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear karen t Thank you very much indeed for this awesome recommendation and detailed report on your stay. We are very happy to see that the little gestures for your birthday had such a positive and memorable effect on you. Your comment on the location, the room, the decor and our atmosphere, as well as the food and the service...

Reviewed 26 December 2016

This hotel is one of The Best. Before we even checked in Claudia in reception worked with us to find restaurants for Christmas and local information. When we did check in we were assisted by bellman Ikeel who went out of his way with the luggage, pillows, ice and information. When we checked out he actually took our luggage and...

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Helpful?
Thank Kathi K
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Kathi K, Reading your review is our sheer pleasure! Thank you very much. We are thrilled to have had you as our guest and are honored by your comments on the service, the housekeeping, the room service as well as the buffet breakfast. But what pleases us the most is your emphasis on our biggest gem, our team. Claudia,...

Palm Beach Gardens, Florida
Reviewed 16 December 2016 via mobile

This hotel in in the center of Munich. You can walk to almost everything you would want to see and do. And if you do need a train or a bus. It's within a few yards of the hotel. Staff were kind and friendly. We ate breakfast in our room a couple of times. They sent so much food, we...

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Helpful?
Thank William L
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear William L Many thanks for this nice evaluation and recommendation. We are very happy to see that you enjoyed your time with us in Munich. Yes, the breakfast is vast, no matter if you go to our buffet or have it delivered to your room. Thus I am quite pleased to read how you made good use of it...

Dublin, Ireland
Reviewed 14 December 2016 via mobile

From the outside it doesn't look much however inside is really nice. For me the staff were outstanding. Pleasant, polite, fun !!! and accommodating. Food really nice and bar is real quaint and comfortable. Location is fantastic , pretty central. Downsides, the gym is at a sister hotel so not in the same building and no air - con in...

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Helpful?
Thank DecDunne
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear DecDunne Thank you for your kind and correct description of our Hotel Excelsior. You are right, the facade of the hotel is no special eye catcher, but once inside the cosy interior will help you forget that immediately. I agree that the team is great and the bar very inviting. When it comes to your mentioned downsides, I have...

MILANO
Reviewed 12 December 2016 via mobile

It's definitely an a~meh hotel. The location is very accessible to all touristy areas. Overall it's a decent hotel but a few things could make this place great. One really disappointing thing is the incredible rude staff! Cut me off multiple times and would not let me finish explaining my situation. My issue was simple and I told the receptionist...

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Helpful?
Thank BIG_VINX
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear BIG_VINX I am very sorry that you left our hotel with this unpleasant memory. Whilst we are glad you enjoyed your stay until you became sick on the last night, I do apologize that my colleagues approach has offended you. I truly regret that the behavior of our front desk seemed inappropriate to you, when they tried their best...

Reviewed 4 December 2016

A few steps from the train station you find this comfortable hotel, spotless clean, pleasant rooms, and excellent breakfast. One reason to reduce one notch from my recommendation is the lack of a gym. I was told however that the hotel will be renovated soon and a gym will be added.

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Helpful?
Thank Procaccia
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Procaccia Thank you for this great review of our hotel! We are glad that you enjoyed your stay with the vast breakfast buffet, the comfortable rooms and the conveniences of our central location. As you stated correctly: upon the modernisation as of January, we will actually fit a little gym into our top floor. In the meanwhile, all of...

Abu Dhabi, United Arab Emirates
Reviewed 1 December 2016

Great place to stay at the center of the city. Shopping centers and great restaurants close by. Staff are ever smiling and eager to offer help and advice to guests not familiar with Munich. Deferentially enabled staff are employed within the hotel and this indeed goes to show the maturity of the management and the respect towards human values. The...

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Helpful?
Thank PattanMadhu
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear PattanMadhu Thank you for this nice rating of our hotel Excelsior. Good to see that you felt cared for and welcome throughout your entire stay. Thank you for mentioning this, it means a great motivation for us and I share it with great pleasure. Yes, providing the minibar with just 1€ per item makes life for us and the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 10,918 - ₹ 26,843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#8 Green Hotel in Munich
#39 Romantic Hotel in Munich
#39 Luxury Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
19 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms at the back if you have a choice due to traffic noise”
PaulGrr, 12 Apr 2017 | Read review
“Our family room was very spacious and comfortable.”
daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
karent368, 2 Jan 2017 | Read review
“We stayed in a room facing the very private and quiet courtyard.”
8kathik, 26 Dec 2016 | Read review
“Have look at the room space before making a choice of room type.”
PattanMadhu, 1 Dec 2016 | Read review
5 of 5