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Hotel Excelsior

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#74 of 391 Hotels in Munich
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492 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Reviewed 6 days ago NEW

A few steps from the train station you find this comfortable hotel, spotless clean, pleasant rooms, and excellent breakfast. One reason to reduce one notch from my recommendation is the lack of a gym. I was told however that the hotel will be renovated soon and a gym will be added.

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Helpful?
Thank Procaccia
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Procaccia Thank you for this great review of our hotel! We are glad that you enjoyed your stay with the vast breakfast buffet, the comfortable rooms and the conveniences of our central location. As you stated correctly: upon the modernisation as of January, we will actually fit a little gym into our top floor. In the meanwhile, all of...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Great place to stay at the center of the city. Shopping centers and great restaurants close by. Staff are ever smiling and eager to offer help and advice to guests not familiar with Munich. Deferentially enabled staff are employed within the hotel and this indeed goes to show the maturity of the management and the respect towards human values. The...

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Helpful?
Thank PattanMadhu
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear PattanMadhu Thank you for this nice rating of our hotel Excelsior. Good to see that you felt cared for and welcome throughout your entire stay. Thank you for mentioning this, it means a great motivation for us and I share it with great pleasure. Yes, providing the minibar with just 1€ per item makes life for us and the...

Huron, Ohio
Reviewed 2 weeks ago

I stayed at the Excelsior for 5 nights in late October and then extended my stay for 3 more nights after a short stay in Salzburg. I have stayed at the Excelsior a number of time before this stay and I returned again this time mainly because of 3 reasons. First, I have only stayed in the Alpine rooms which...

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Helpful?
Thank Mule2014
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Mule 2014 What a great comment, thank you very much! I have passed on your compliments to Claudia, Victoria and the bellmen, just as well as to our housekeeper to spread it among the maids. Again, thank you very much, this is the motivation we work for. We love to hear that you enjoy our Alpine rooms, as this...

Reviewed 3 weeks ago

Stayed for a night in that Hotel, chosen because of location. The Hotel is very old, and the rooms probably have not been refurbished for a while. The following comments to be considered: - room size rather small - phone coverage inside hotel: terrible, difficult to make calls bcs the building is old with thick walls.... - not suitable for...

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Helpful?
Thank Horst P
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Horst P I am truly sorry that we could not meet your expectations and for the inconvenience caused. Please accept my sincere apologies! I don’t deny any of your mentioned details as they are justified, at the same time I would like to point out that all of our rooms differ in size, style and last refurbishment date. The...

Sydney, Australia
Reviewed 3 weeks ago via mobile

I stayed at the Excelsior for a week in November, for business reasons. The hotel foyer is very quaint, decorated in Bavarian style. The room I stayed in was one of the Alpine rooms - I'm not sure how many room styles there are - and was spacious and comfortable and clean. The best description I can give is to...

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Helpful?
Thank Bradley F
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Bradley F Thank you for this beautiful review! We love to hear that you enjoyed your stay in our Alpine room, as this is the style into which we will upgrade the biggest part of the Hotel Excelsior. I appreciate you mentioning some of the details that seemed functional and helpful to you, as a business traveler. But what...

Wokingham, Uk
Reviewed 3 weeks ago

This hotel is in a great location - deck ds from the Hauptbahnhof and a short walk from the old town centre. Quiet location in traffic free street. Rooms are very clean and well appointed. Very friendly staff with two bars/restaurants on site.

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Helpful?
Thank pandalf
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear pandalf, Quirky is not really the word that springs into my mind first, but definitely one that sticks in memory. So thank you for not only leaving us a pretty fine review, but also a remarkable one. It has been our pleasure to suit you with good accommodations and friendliness. We do hope to see you soon again. Kindest...

Göteborg, Sweden
Reviewed 3 weeks ago via mobile

Located in the center of Munich by the central railway station. Very basic room that feels a bit old. There are actually old fashioned single rooms with a narrow single person beds (90cm) in this hotel. Noise from outside street can be bothersome on the lower floors.

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Helpful?
Thank Leif-Olof W
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Leif-Olof W Thank you for taking the time to review your stay with us. I appreciate your comment regarding our single rooms. We modernize our Hotel Excelsior as of January, and most of our single rooms will be amended to 1,6meter beds. Also the windows will be exchanged for a newer generation of soundproof glass. Please come back and...

Fleet, United Kingdom
Reviewed 4 weeks ago via mobile

We typically stay with the same chain of hotels when we attend the Electronica fair every two years - the Konigshof and Anna - however, it's the first for the Excelsior It's a great location right beside the Central Station for the trains and access to all local amenities such as the city centre, English garden and all kinds of...

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Helpful?
Thank j100lok
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear j100lok Thank you very much for this great rating! It’s a pleasure to read that you like our Hotel Excelsior as well as our other two hotels Königshof and anna. I will make sure to pass on your kind words to my colleagues at the front desk, the housekeeping and the breakfast. We would love to welcome you again...

Southampton
Reviewed 4 weeks ago

Chose this particular hotel as it was within walkable distance of both the station and the site of Oktoberfest. The staff were very helpful and friendly and a special mention to the waiter who, at breakfast, picked up that one of us in the party had a birthday that day. We all received a glass of champagne at breakfast and...

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Helpful?
Thank Kathy L
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Kathy L Thank you for this nice review of our Hotel Excelsior. Your recognition of our breakfast buffet and especially of the value of our staff means a lot to us and we are glad to have been able to make your journey memorable. We hope to see you soon again here in Munich and send you our best...

Minneapolis, Minnesota
Reviewed 5 weeks ago via mobile

We were very disappointed with the condition of the room. The front desk staff was good and the main floor was interesting, but the room was very small and had very dirty shag carpet! My husband got sick every time he walked into the room from the dust and moldy smell from the carpet. It was not a pleasant experience...

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Helpful?
Thank beaufortb
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear beaufortb Thank you very much for having taken the time to review your past stay in Munich. It is sad for us to hear that you had been disappointed with your room. I would like to apologize if your husband had such problems with the carpet. Please be assured that the carpets are shampooed in a regular cycle and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335, Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 10,530 - ₹ 28,251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#10 Green Hotel in Munich
#39 Romantic Hotel in Munich
#45 Luxury Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
15 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have look at the room space before making a choice of room type.”
 of 5 bubbles PattanMadhu, 1 Dec 2016 | Read review
“Alpine rooms are the best”
 of 5 bubbles Mule2014, 20 Nov 2016 | Read review
“Nothing in particular”
 of 5 bubbles Tdubya2016, 29 Oct 2016 | Read review
“insist on double bed if single traveller”
 of 5 bubbles Jurptk, 27 Sep 2016 | Read review
“We suggest choosing a room that does not face the steet, to minimize the potential traffic noise.”
 of 5 bubbles , 7 Sep 2016 | Read review
5 of 5
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