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The Westin Grand Munchen

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1,433 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Grand Munchen
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Showing 829: English reviews
Jakarta
Reviewed 28 July 2012

We stayed one night in Westin Grand Muenchen. The hotel located a bit outside the city, but it was a very nice and modern hotel.The room was spacious, it has a great view to the city. The bathroom has a mixed bathtub and shower. What I like the most was the breakfast. It has so many variety of food, and...

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Thank tesyasblog
Reviewed 25 July 2012

We booked the Exec lounge floors. Great view. Food in the lounge was great for breakfast and dinner. Easy access to Arabella Square U/subway for easy access to all of Munich. If up for walking, English Garden is not too far either. Beautiful hotel, great beds as usual. People nice and helpful. While we drove to Munich, we left car...

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Thank Msagman
San Francisco
Reviewed 23 July 2012

The Westin Grand is trying to be a 5-star hotel, but seems to fall short in some areas. I only spent one night there (and didn't eat there), so I don't have too much experience. Although the room had modern fixtures, there were crumbs on the floor in the hallway, and the toilet wasn't very clean (just dingy, like at...

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Thank PeterBSanFrancisco
SabineDClusterGM, Manager at The Westin Grand Munchen, responded to this review

Dear PeterBSanFrancisco, Thank you very much for your comment regarding your stay at our hotel. We are currently in the process of renovating our rooms. Hopefully we finished that process on your next stop here in Munich so we can assure you of our perfect service culture. Refreshing regards from Munich, Sabine Dorn-Aglagul The Westin Grand München & Sheraton München...

Lucerne, Switzerland
Reviewed 19 July 2012 via mobile

What a great Hotel this is. We always spend one weekend around Christmas in Munich. After testing different hotels this has become our favorite. We had a suite quite high up, from where we could even see in to the city center. The room was clean and provided plenty of space. We liked the pool area although the water was...

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1Thank Grischun85
Malta
Reviewed 17 July 2012

This was my second stay at this hotel. On the whole it's fine but not quite up to the same standard as the Westin grand in Berlin and in Frankfurt . Rooms are ok a nd so is the restaurant and lobby bar. I had a bit of a bad experience with the concierge when he failed to inform me...

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Thank myself-7
Odessa, Ukraine
Reviewed 16 July 2012

At my first stay after completion of the renovation of the Club Lounge I've been really impressed. The new Club Lounge is huge, offers a fantastiv view over Munich towards the Apls and a very good selection of food/drink. With Club Lounge access there's no need for dinner elsewhere. The rooms (as usual I got a nice suite) are very,...

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Thank HONkiev
53 20 N 6 15 W
Reviewed 2 July 2012

I have stayed here a couple of times before and never had problems but on my last trip the air conditioning in the room was practically non-existent. Consequently it ended up sauna like for two nights. It seemed to be a general issue at the time - I over heard a pilot at check out giving out blue murder about...

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Thank ConcernedCitizen
SabineDClusterGM, Manager at The Westin Grand Munchen, responded to this review

Dear Concerned Citizen, We are very sorry that our AC unfortunately broke during your stay, but let me assure you that it was fixed right after. We appreciate your compliments regarding our restaurants and the bar and are glad that you enjoyed an inspiring stay nonetheless. Refreshing regards from Munich, Sabine Dorn-Aglagul The Westin Grand München & Sheraton München Arabellapark...

Montreux, Switzerland
Reviewed 1 July 2012

We stayed at the Westin for Pentecost break this May and had a fantastic time. The room was on the 13th floor and had a superb view of the whole city. the service was impeccable. We stayed on a room only basis and got a super price of 90 euros a night for this 5 star hotel. Our daughter loved...

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Thank rolyirl
london
Reviewed 25 June 2012

We were terribly disappointed with our stay after booking through lastminute.com as one of their topsecret 5* hotels. The shower was broken, lights hadn’t been checked (2 of the bulbs needed replacing). We found one bathrobe in our room for use in the spa, even though we were staying as a couple – and had specified that we were staying...

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Thank LondonNa1234
SabineDClusterGM, Manager at The Westin Grand Munchen, responded to this review

Dear Rolyirl, Thank you very much for your comments that are indeed extremely disappointing. Your stay wasn’t as expected and we acknowledge that. In case you consider coming back to Munich we would so much appreciate to convince you of what we are actually capable of. Refreshing regards from Munich, Sabine Dorn-Aglagul The Westin Grand München & Sheraton München Arabellapark...

Singapore
Reviewed 12 June 2012

I was on my 1st study trip to europe and hope to have a beautiful ending for my trip by booking Westin Grand in Munich via booking.com, however I was surprised and very upset by their poor customer service. Their front counter staff give us wrong information about transport cost to airport and insisted we have heard wrongly. On top...

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2Thank AlishaAng
SabineDClusterGM, Manager at The Westin Grand Munchen, responded to this review

Dear AlishaAng, Thank you very much for your comment regarding your stay at the Westin Grand Munich. I really regret to learn at the end that we weren’t able to change your impression on our service and transferred your experience to a positive one. We sincerely hope that the complimentary shuttle got you safe to the airport and you had...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Grand Munchen

Address: Arabellastr. 6, 81925 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 8,149 - ₹ 34,270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Munchen 4*
Number of rooms: 627
Reservation Options:
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton
Hotel Style:
#9 Spa Hotel in Munich
#27 Family Hotel in Munich
#34 Luxury Hotel in Munich
#35 Business Hotel in Munich
#58 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Munchen staff and other travellers.
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Questions? Get answers from The Westin Grand Munchen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the side facing old town munich...the views of the alps are better”
 of 5 bubbles SunnytheTraveller, 11 Jan 2017 | Read review
“Rooms on the northwest side overlook Effnerplatz and have a great view towards downtown Munich, but can be noisier if you open the window”
  • Twin sinks, Rain Shower and separate tub
  • Room 2222
  • LOts of closet space
  • Well- stocked minibar
  • The soap would slip out unless shampoos were placed in the way
  • This part of the Executive Lounge can be closed off for private functions
  • The Frauenkirche and downtown Munich viewed from Room 2222
  • Zoom view of the Frauenkirche from Room 2222
 of 5 bubbles MunichEricJ, 10 Jan 2017 | Read review
“Book a club room”
 of 5 bubbles Kenny1894, 26 Dec 2016 | Read review
“The higher the better. Lifts are fast so the height is justified for the views.”
 of 5 bubbles Strike_de, 10 Dec 2016 | Read review
“choose the rooms with balcony”
 of 5 bubbles FaisalA810, 2 Dec 2016 | Read review
5 of 5
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