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The Westin Grand Munchen

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1,432 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Siem Reap, Cambodia
Reviewed 26 November 2016 via mobile

The Westin Grand Munich We stayed in this hotel for 3 nights in November 2016. As the name claims, it is a Grand hotel. It has a impressive expansive lobby. Marbles floors and pillars, the hotel has lobby bar and a restaurant on that level and a lobby store. The hotel is located in the city center closed to the...

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Helpful?
Thank Madre1963
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Madre1963, Thank you very much for your review and your kind words. No doubt about it, it is extra nice to treat yourself with a nice and well-equipped room directly in front of the doors of the city. You can have a nice rest and forget about the hassle of (business) traveling. Thanks for recommending us to travelers! Of...

Hallandale Beach, Florida
Reviewed 22 November 2016

I was in Munich for a conference. The Westin was a lovely hotel. The room service was much better than I've had in the states. The internet was free but you had to pay to upgrade if you wanted to stream content. The bed was very comfortable. I'm always nervous about the showers in Europe because they are usually so...

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Helpful?
Thank LuckyD1977
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear LuckyD1977, Thank you very much for your kind and excellent review. I really appreciate your honest feedback and I am glad to see, that you enjoyed our hospitality, services and that you feel in good hands. I am sure, your feedback will be very helpful to our future guests and I already shared your nice comments with our team....

Dublin, Ireland
Reviewed 20 November 2016 via mobile

I stayed here for a conference at the hotel, which is about a 20 minute tram ride from the city centre. Check-in was efficient. Room included a safe and a fridge. Shower was good. Room was quiet and the temperature was fine. The code for free wi-fi if attending the conference, didn't work but the guy on reception obligingly gave...

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Helpful?
Thank paffle29
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear paffle29, Thank you very much for taking the time to share your experiences with us. Your nice comments regarding your stay at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be very...

Reviewed 19 November 2016 via mobile

Nice location. 5min walk to the metro station. One free bottle of water. Food is okay. Front is nice. For the breakfast I ordered American and the half of the food was missing (a cup of juice, honey and jam, croissant, and a selection of cheese). I didn't notice till I got home and saw a picture of the full...

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Helpful?
Thank 美咲希 辻
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear 美咲希 辻, I really appreciate your honest and balanced feedback and I am very sorry to see, that our hotel did not fully meet your expectations. I can only apologize that you haven't got the full breakfast. But may we also kindly ask you, where and which picture you have seen? Sometime pictures are different to what you get...

Reviewed 12 November 2016 via mobile

The decoration in the room is gorgeous. There's the king size bed that three people can sleep in. From the window, you can see the view of munich. You can walk only 2-3 mins to the underground which took only 4 stations to the city center.

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Helpful?
Thank Poonjira N
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Poonjira N, thank you so much for your amazing feedback. We are glad that you had a lovely stay here in Munich and at our Hotel. We sincerely hope to welcome you soon again. Please let us know, whenever we can assist you again. Also feel free to stay in touch with us on our social media channels. Refreshing...

Abu Dhabi, United Arab Emirates
Reviewed 12 November 2016 via mobile

One of the best choicest in Munich. Everything was perfect from my check in till the check out. Pros: - Comfort room. - Great breakfast don't miss it. - Lovely swimming pool, they stay open till 11 pm. - Great lobby. - Free wifi for SPG members. Cons: - Faraway from Marienplatz down town of Munich.

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Helpful?
Thank Khalaqi
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Khalaqi, Thank you so much for your kind review. I am very happy to see, that you have enjoyed your stay here in Munich and that you feel in good hands. I am sure, your feedback will be very helpful to our future guests and I already shared your nice comments with our team. The city center is actually...

Reviewed 4 November 2016

It is a very nice and big hotel with very good restaurants in the hotel itself! I enjoyed the Paulaner restaurant in the Hotel! Anyway, check in. Not so good. I can totally understand a new staff is at the floor, but they should not be serving the Gold/Platinum members. Anyway, that was not the worst thing. The worst was...

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Helpful?
Thank Tai Q
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Tai Q, Thanks a lot for kind and honest Feedback. It's nice to hear that you enjoyed your stay at the Westin Grand Hotel Munich despite some points of critique. We're very sorry to hear that your check-in didn't meet your expectations. Of course, we do pay a lot of attention to our platinum and gold member guests as...

Minneapolis, Minnesota
Reviewed 2 November 2016

We stayed at this lovely property for three nights in October. We enjoyed it very much! I don't speak a word of German, so was a bit concerned about navigating while in Munich. I needn't have worried. The staff here was very helpful, and with their direction, we navigated the metro quite easily. Even though there was a rather large...

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Helpful?
Thank MNonVacay
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear MNonVacay, Thank you so much for taking the time to share such a great feedback with us. It makes us really proud to read your review. We try our best to keep pace with the expectations of modern travelers – thank you for valuing that. Whenever your journey takes you back to Munich we would be happy to welcoming...

London, United Kingdom
Reviewed 31 October 2016

I imagine this hotel would have been beautiful in its heyday. Sadly, it does now seem a bit dated, and not what I would have expected of Westin. It's about a 5 minute walk from the U-bahn so it's worth getting a travel card for your stay as you will need to travel into the city centre. The room was...

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Helpful?
Thank LSCh08
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear LSCh08, Thank you very much for your feedback regarding your recent stay. I am sorry, that we couldn't make your stay more enjoyable. We kindly ask for your understanding, that the most hotels offer only one slipper and bathrobe per room as it is their standard and the most hotels are business hotels, that means most guests travel alone....

Dubai, United Arab Emirates
Reviewed 31 October 2016

The Westin Grand is a great hotel and regularly my first choice in Munich. I don’t remember when I was the first time in this property, but they never let me down. I do love the location, as you can walk to a park and enjoy nature or take the U4 and you are fast in the city center. The...

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Helpful?
Thank LFCorsten
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear LFCorsten, thank you so much for your amazing feedback. We are glad that you had a lovely stay here in Munich and at our Hotel. We sincerely hope to welcome you soon again. Please let us know, whenever we can assist you again. Also feel free to stay in touch with us on our social media channels. Refreshing regards...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Grand Munchen

Address: Arabellastr. 6, 81925 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 8,497 - ₹ 34,426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Munchen 4*
Number of rooms: 627
Reservation Options:
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton
Hotel Style:
#9 Spa Hotel in Munich
#27 Family Hotel in Munich
#32 Luxury Hotel in Munich
#35 Business Hotel in Munich
#58 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Munchen staff and other travellers.
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Questions? Get answers from The Westin Grand Munchen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the side facing old town munich...the views of the alps are better”
 of 5 bubbles SunnytheTraveller, 11 Jan 2017 | Read review
“Rooms on the northwest side overlook Effnerplatz and have a great view towards downtown Munich, but can be noisier if you open the window”
  • Twin sinks, Rain Shower and separate tub
  • Room 2222
  • LOts of closet space
  • Well- stocked minibar
  • The soap would slip out unless shampoos were placed in the way
  • This part of the Executive Lounge can be closed off for private functions
  • The Frauenkirche and downtown Munich viewed from Room 2222
  • Zoom view of the Frauenkirche from Room 2222
 of 5 bubbles MunichEricJ, 10 Jan 2017 | Read review
“Book a club room”
 of 5 bubbles Kenny1894, 26 Dec 2016 | Read review
“The higher the better. Lifts are fast so the height is justified for the views.”
 of 5 bubbles Strike_de, 10 Dec 2016 | Read review
“choose the rooms with balcony”
 of 5 bubbles FaisalA810, 2 Dec 2016 | Read review
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