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The Westin Grand Munchen

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1,496 Reviews from our TripAdvisor Community

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Showing 865: English reviews
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Manchester, United Kingdom
Reviewed 1 week ago

Looks bleak on the outside- a vast concrete monolith on the edge of the city centre. Plush and very well maintained inside with a car park entrance which is easy to find. My room, a standard one was very spaceous, clean and plush with a good view from a high floor. Only downside was that it wasn't particularly well lit....

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Helpful?
Thank Simon S
Wolfsburg, Germany
Reviewed 1 week ago

Very friendly check in and also check out. Check out could be faster, but because not enough people available. Big hotel close to subway station but there are much nicer locations. Concierge average, heavily bed excellent, air condition to noisy. Very clean room, no walk in shower.

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Helpful?
Thank Frank_and_Barbara
WestinMunich, Guest Relations Manager at The Westin Grand Munchen, responded to this review

Dear Frank_and_Barbara, Thank you very much for sharing your feedback regarding your recent stay with us. I do apologize that you were not fully satisfied with your stay. We are always looking to improve our guest experience. Nevertheless, I am glad to hear that you enjoyed the friendlyness during check-in ans check out. Looking forward to your future visits and...

Shanghai, China
Reviewed 1 week ago via mobile

This hotel is a real five star place with a moderate pricing. Rooms are great, and the hotel is easy to reach by car. That is the reason I prefer to come here, when visiting Munich. It is also the place, where the crews from Emirates Airlines stay over night. This time part of Lobby was under refurbishment, but it...

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Helpful?
Thank Ralf M
Montreal, Canada
Reviewed 1 week ago via mobile

Stayed 2 nights during the CL Bayern- Real Madrid match. Room was nice and clean and of a good size with all the amenities u expect from this chain. Staff was friendly and helpful. The Bavarian restaurant is great and food is just awesome I recommend it !

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Thank pablometz
Reviewed 1 week ago via mobile

Stayed in Munich for two nights for a couple of meetings. Cannot state other than that I had a more than great stay. Most outstanding is the sincere friendlyness and helpfull attitude of the Front office staff. Great location if you are a runner. Had a great run every night in the various surrounding parks. Enough to choose from in...

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Thank maarten p
Reviewed 2 weeks ago via mobile

The hotel is approximately a 40 minute ride in traffic and cost between 60-70 Euros. The hotel is not "downtown" Munich but it's an nice location. There were a couple restaurants within a couple minutes walk. The hotel itself was large and clean. Check-in was fast and easy without any issues. ROOM (#1722) I was upgraded due to my Platinum...

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Thank JonnyBlaze777
Los Gatos, California
Reviewed 3 weeks ago

This hotel lacked the service of other luxury hotels. Starting with our check-in, we walked up and one customer was already being helped, so we were next in line. We waited at least 15 minutes before getting service. The rooms were clean, fully stocked with amenities and a welcome gift, however our mini-bar was never restocked with sodas and the...

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Helpful?
Thank StormyMarin
WestinMunich, Guest Relations Agent at The Westin Grand Munchen, responded to this review

Dear StormyMarin, Thank you for taking the time to share your experiences at the Westin Grand Munich. We would like to most sincerely apologize for the inconveniences caused during your visit to our Spa. We have of course forwarded your feedback on to the spa staff as only from your honest feedback they can improve their services to ensure a...

Castricum, The Netherlands
Reviewed 3 weeks ago

Overall a good hotel with friendly staff. Room and bathroom are spacious. My room on the 16th floor was a new Bavarian styled room. Let’s say it’s not my style. They serve a really outstanding breakfast buffet. There is also a friendly chef preparing all kind of eggs. The only drawback was the long queue for SPG members during check...

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Helpful?
Thank Frank012
WestinMunich, Guest Relations Manager at The Westin Grand Munchen, responded to this review

Dear Frank012, Thank you for sharing your experience at the Westin Grand Munich! We were delighted to note that you enjoyed our outstanding breakfast. It would be a great pleasure to welcome you back in the near future. Refreshing regards, Katrin Hofmann Guest Relations Manager

Reviewed 4 weeks ago via mobile

Visited here for work, the price was quite, about 200 euro per night. About 50 Euro from airport, checking was very good and the girl fantastically welcoming. Disappointed to be charged for WiFi 5 euro for 2 hours . This is a crazy price. Had lunch in the German restaurant downstairs , average price of 18 Euro for sausages and...

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Helpful?
Thank Alistair L
WestinMunich, Guest Relations Manager at The Westin Grand Munchen, responded to this review

Dear Alistair L. Thank you very much for sharing your feedback regarding your recent stay with us. I do apologize that you were not fully satisfied with your stay. We are always looking to improve our guest experience. Nevertheless, I am glad to hear that you enjoyed the check-in and the welcoming. We hope to have the opportunity to welcome...

Orlando, Florida
Reviewed 23 March 2017 via mobile

The hotel lobby is under construction. The jack hammering going on made check in almost impossible. The noise was terrible. The elevator area in the lobby didn't have carpet. It was pulled up for the construction. The elevator was completely encased in white sheet rock. Once arriving at the room the amenities are dated. My room had a big stain...

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Helpful?
Thank Justin A
WestinMunich, Guest Relations Manager at The Westin Grand Munchen, responded to this review

Dear Justin A, Thank you for your review on Tripadvisor. We are currently redoing our Lobby and I sincerely hope that the works did not shadow your recent stay too much and I am very happy to read that you enjoyed all other aspects of your stay. Looking forward to have the opportunity to welcome you again at the Westin...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a new passion at the Westin Grand Hotel in Munich. Located in the district of Bogenhausen, the world-famous city with a heart awaits you on the doorstep. With excellent transport connections from your Arabellapark hotel, you reach the city centre in just a few minutes and enjoy the very best Munich has to offer. 627 comfortable rooms & suites as well as the Westin Club invite you to stay a little longer and forget your usual day-to-day routine. ... more   less 

Additional Information about The Westin Grand Munchen

Address: Arabellastr. 6, 81925 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 8,281 - ₹ 22,949 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Munchen 5*
Number of rooms: 627
Reservation Options:
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton
Hotel Style:
#9 Spa Hotel in Munich
#27 Family Hotel in Munich
#29 Luxury Hotel in Munich
#35 Business Hotel in Munich
#58 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Munchen staff and other travellers.
7 questions
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Leeds, United Kingdom
Charleston, South Carolina
1 month ago

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Questions? Get answers from The Westin Grand Munchen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for the view”
E9212IFsimons, 16 Apr 2017 | Read review
“Ask for a rooms opposite the tram lines / busy street / police sirens .”
StormyMarin, 5 Apr 2017 | Read review
“Bavarian room it's lovely...and become a Starwood preferred guest program”
saturnia, 23 Feb 2017 | Read review
“Higher floors with views over the city recommended”
  • View from floor 22
BobT906, 19 Feb 2017 | Read review
“No smoking rules applied strictly here.”
dybas, 15 Feb 2017 | Read review
5 of 5