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Kempinski Hotel Berchtesgaden

ElvolineUS$ 243*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 302*
US$ 243*
Great Deal
US$ 256*
US$ 256*
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Kempinski Hotel Berchtesgaden
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345 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Glasgow, United Kingdom
Reviewed 4 days ago NEWvia mobile

WOW! We had booked a superior mountain view room, but on check-in, which was extremely efficient and friendly, were told that we had been upgraded to a superior terrace mountain view room. The room was fantastic, the large private terrace was awesome, but the view from the room and terrace was spectacular! The hotel chain is celebrating its 120th anniversary...

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Helpful?
Thank UffieIppo
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear Uffielppo, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on TripAdvisor.com. First of all I want to say thank you for your kind words regarding our 120 years anniversary Kempinski. Also it was a great pleasure to read through your comment and to receive such a great...

Nuremberg, Germany
Reviewed 1 week ago

If you are from an English speaking corner of the Earth you simply cannot help but knowing all about the von Trapp Family. The Captain, the familiar looking Carpet Bag holding governess turned mummy, the seven children, their escapades, the ‘Do, Re, Mi’, their other songs and their narrow escape from Salzburg, just in time for the ‘Climb Every Mountain’...

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Helpful?
Thank 559ThomasD
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear 559 Thomas D, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on Tripadvisor.com. It was a great pleasure to read through your comment and to receive such a great feedback which I am more than happy to share with my colleagues. On behalf of our entire team...

Reviewed 1 week ago

Is this really a Kempinski hotel??? I was a little shocked at the quality of the hotel considering the price. It is a little run down and upkeep of the property doesn't seems to be of importance. The spa is pretty weak...I found the carpet in the spa very gross. The pool area could use more regular cleaning. Overall the...

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Helpful?
Thank Jessica P
BHeimann, Personal Assistant to the General manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear Jessica P, Thank you very much for staying at Kempinski Hotel Berchtesgaden and have taken the time to describe your impressions and experiences. Constructive feedback is very important for us as this is the only way for us to find out our shortcomings in service and quality and to always improve wherever needed in our Hotel. Our aim is...

Sydney, Australia
Reviewed 2 weeks ago

the only positive is the location. staff inappropriately mishandled my belongings and lost valuable items. staff are not knowledgable of area. the pool change rooms was soiled and filthy. why pay top dollar and get poor service from inexperienced staff. i had many other issues and all were made aware to staff who only replied with blank looks. the only...

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Helpful?
2Thank bne72
BHeimann, General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear Mr Newling, thank your for your review. We are sorry to read about your negative feedback about your stay at Kempinski Hotel Berchtesgaden. I tried many times during your stay to talk to you about the issues you were facing but unfortunately, you declined every time. I remain at your disposal should you wish to discuss further. I hope...

Modesto, California
Reviewed 2 weeks ago

the rooms are beautiful, modern, and spacious. the hotel is beautiful and tucked away from everything else in berchtesgaden. hotel is quiet and has a wonderful lobby, spa and even a library. the pool is incredible!

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Helpful?
Thank kendall w
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear kendall, thank you so much for your amazing feedback. On behalf of our General Manager, Mr. Werner Müller and the entire hotel team we are looking to welcome you back on your next trip to Berchtesgaden. Warm regards from the Bavarian Alps, Belinda Heimann Personal Assistant to General Manager

Noblesville, Indiana, USA
Reviewed 2 weeks ago

My wife and I had stayed here when this was an Intercontinental Hotel. The overall quality and quality of service have both improved under Kempinski management. I was unfamiliar with the Kempinski brand. After this experience I have a very favorable impression. We stayed in two rooms with patios facing the mountains toward Berchtesgaden. These were on the check in...

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Helpful?
Thank Joseph W
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear Joseph, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on Tripadvisor.com. It was a great pleasure to read through your comment and to hear that you loved the stay so much. I would like to thank you for your kind words regarding our location and our amazing...

Indianapolis
Reviewed 3 weeks ago via mobile

We arrived to a quiet lobby, but we were quickly taken care of. I believe April is a slow month in the hotel. It was almost like we had the place to ourselves...quiet enjoyable. The room was clean and spacious with an amazing view of the mountains and valley. We enjoyed drinks and snacks in the bar while listening to...

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Helpful?
Thank lovinindy
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear lovinindy, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on Tripadvisor.com. It was a great pleasure to read through your comment and to hear that you loved the stay so much. I would like to thank you for your kind words regarding our location with the amazing...

Newbridge England
Reviewed 23 March 2017

This is one of the finest hotels we have ever stayed at. The position of the hotel and the views from all the bedrooms and public rooms take your breath away. We stayed for 4 nights in Berchtesgaden and dined once at the hotel. Very fine food and wine beautifully served. On the other 3 evenings we took a taxi...

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Helpful?
Thank Francis47
BHeimann, Personal Assistant to the General Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear Francis47, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on Tripadvisor.com. “one of the finest hotels we ever stayed at”. Thank you for your amazing feedback and we are looking forward to welcoming you soon to our hotel in the near future. Warm regards from the Bavarian...

london
Reviewed 8 March 2017 via mobile

Hotels that try it on and continue to BS even when their games up are infuriating. When you book through AMEX and on arrival are told the category you booked doesn't exist then you know somethings up. We booked a DELUXE TERRACE MOUNTAIN VIEW WEST FACING and were told this doesn't exist. Even Natalie the Manager thought it was good...

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Helpful?
2Thank grinchee
BHeimann, Personal Assistant to the Hotel Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear grinchee, Thank you very much for staying at Kempinski Hotel Berchtesgaden and have taken the time to describe your impressions and experiences. Constructive feedback is very important for us as this is the only way for us to find out our shortcomings in service and quality and to always improve wherever needed in our Hotel. Our aim is to...

American Fork, Utah
Reviewed 22 February 2017

Stayed in a wonderful large suite decorated in upmarket mountain style, with a fireplace and a gorgeous view over the wrap-around mountain chain. Delicious starred restaurant Le Ciel and also a great cozy bar. Spa is particularly well appointed with a large pool and a gym. Very professional, friendly and discreet staff.

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Helpful?
1Thank cliff930
BHeimann, Personal Assistant to the Hotel Manager at Kempinski Hotel Berchtesgaden, responded to this review

Dear cliff930, Thank you very much for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your experiences with us on Tripadvisor.com. It was a great pleasure to read through your comment and to receive such a great feedback which I am more than happy to share with my colleagues. On behalf of our entire team we are...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Blending harmoniously into its natural environs, Kempinski Hotel Berchtesgaden lies 1,000 metres (3,281 feet) above sea level on Eckerbichl. Views of the Alps stretch in every direction, with Mount Watzmann striking an impressive pose. Lake Koenigssee, the historic Dokumentation Obersalzberg and the city of Salzburg are a short drive away. ... more   less 

Additional Information about Kempinski Hotel Berchtesgaden

Address: Hintereck 1, 83471 Berchtesgaden, Bavaria, Germany (Formerly InterContinental Berchtesgaden Resort)
Region: Germany > Bavaria > Upper Bavaria > Berchtesgaden
Price Range: ₹ 14,829 - ₹ 41,130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Berchtesgaden 5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, TripOnline SA, Expedia, Travelocity, Priceline, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Kempinski Hotel Berchtesgaden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Resort Berchtesgaden Hotel Berchtesgaden
Intercontinental Hotel Berchtesgaden
Intercontinental Berchtesgaden
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Berchtesgaden
#3 Luxury Hotel in Berchtesgaden
#4 Spa Hotel in Berchtesgaden
#4 Romantic Hotel in Berchtesgaden
#4 Family Hotel in Berchtesgaden
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Berchtesgaden staff and other travellers.
4 questions
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6 months ago

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Questions? Get answers from Kempinski Hotel Berchtesgaden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i picked a mountain view room and couldn't see a mountain. disappointing”
bne72, 11 Apr 2017 | Read review
“Room facing the valley where the city of Berchtesgaden is located”
josephw191, 10 Apr 2017 | Read review
“Some rooms have balconies. Corner suites are spacious and get a lot of light.”
housewife54, 8 Jan 2017 | Read review
“The mountain view room is noisy (it faces the road). Pay a little extra and get the valley room.”
JaxW431, 25 Dec 2016 | Read review
“all good.so take your pick”
raifer, 27 Nov 2016 | Read review
5 of 5
Elvoline
US$ 243* /night
View Deal
Hotels.comUS$ 256
Hotwire.comUS$ 256
HotelQuicklyUS$ 302
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
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