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Althoff Hotel Am Schlossgarten

Traveller (384)
Room & Suite (354)
Dining (119)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
This international 5-star hotel is situated in the park landscape of the castle gardens of Stuttgart closest proximity to the Konigstrasse shopping area as well as many cultural institutions such as the city theatre, the famous ballet and opera house, the city gallery, and the new as well as the old castle and belongs to The Leading Hotels of the World(R). The luxurious hotel is only a few minutes away on foot from the central train station Stuttgart.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Bar/Lounge
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Public Wifi
Conference Facilities
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Minibar
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
476Restaurantswithin 0.5 km
114Attractionswithin 0.5 km
Reviews & more
814Reviews
750Photos
11Q+A
100Room tips
Traveller rating
  • 437
  • 266
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  • 25
  • 9
Time of year
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  • English
Show reviews that mention
We had an enjoyable time at this lovely hotel in Stuttgart. The service received was top notch - definitely 5 star! At the last minute I had to make a change in our reservation and Assunta was so kind to help us. From the front desk, housekeeping, to the bar and restaurant - ever
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This is our second stay at this hotel with friends. All the staff - Reception, Bell Boy, Bar, Cleaners all make you feel very welcome and are extremely attentive.

We stayed in a Deluxe room this time which is very large, with big bed and lounge area. Bed very comfortable. Coffee
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Response from AlthoffHotelGroup, Manager at Althoff Hotel Am Schlossgarten
Responded yesterday
Dear Beard44, thank you very much for your excellent review on TripAdvisor and for taking the time to share the impressions of your most recent stay with us at the Althoff Hotel am Schlossgarten with fellow travelers around the world. It is with great pleasure to learn that you have enjoyed your stay with us and liked your room as well as our bar. We all wish to welcome you back in future! With best regards, Michael Braun Hotel Manager
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Stayed at the Althoff - great location for the Christmas markets. The service is fabulous - from front desk to the bar. Lovely hotel, clean rooms. But, what sets this place apart is the service - I cannot praise them more. Great job. Will definitely stay here if we come back!
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Response from AlthoffHotelGroup, Manager at Althoff Hotel Am Schlossgarten
Responded yesterday
Dear DrBoolUSA, thank you very much for taking the time to share the impressions of your most recent stay with us at the Althoff Hotel am Schlossgarten on TripAdvisor and for your praising comments. We are pleased to learn that you have enjoyed your stay with us and liked the service provided by our team! Please be certain that I have happily shared your comments with our team and we all look forward to welcome you back soon again! With best regards, Michael Braun Hotel Manager
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+2
My husband and I stayed here for 3 nights mainly to visit the Mercedes Museum and the Mercedes factory tour in Sindelfingen. The hotel is situated across from the train station which made it very easy to get to when we arrived from Brussels by train. It is also right on the shopp
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Response from AlthoffHotelGroup, Manager at Althoff Hotel Am Schlossgarten
Responded 2 weeks ago
Dear Kathy S, thank you very much for taking the time to share the feedback of your stay with us at the Althoff Hotel am Schlossgarten on TripAdvisor and for your detailed report. As already personally spoken to you upon your departure from the hotel I would like to once more apologize for the service gaps that you and your husband expierenced in our breakfast restaurant. Please be certain that I have already spoken to both, the service and the kitchen team right after our conversation. I feel terribly sorry that this situation spoilt your stay with us and can guarantee you that all of us are constantly working to improve our service as well as do train the team to provide service excellence. We all hope that you will allow us another opportunity to convince you from our service and I personally wish the both of you all the very best! With best regards, Michael Braun Hotel Manager
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Me and my partner both work in a 5 star hotel in food and beverage so we know how important good service is and it’s the small things that matter ...unfortunately not in this hotel ...
After a long shopping day in Stuttgart we decided to enjoy a meal in the bar before heading hom
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Response from AlthoffHotelGroup, Manager at Althoff Hotel Am Schlossgarten
Responded 3 weeks ago
Dear Globehopper26, thank you very much for your feedback concerning your most recent visit to our John Cranko Lounge and moreover for taking the time to share it with us. Whilst I am grateful that you allow us to respond on the service gaps you and your partner encountered I firstly would like to sincerely apologize that we were not able to deliver the expected service during your visit! Please rest assured that I have taken the time to discuss your crticism with the entire team of our bar as what we displayed during your visit is for sure not the standard and the qualtiy we are known for! As mentioned by you that both of you are working in the F&B team of a five star hotel, you might understand that such mistakes might happen and on top the waitress serving you was new in this department and the situation got mixed up. For sure this is not an excuse and the senior staff should have handled this much better to overcome such an unpleasant situation. I can assure you that we as a team work on a daily basis to constantly develop our service excellence. Amongst colleagues I would really appreciate if you could contact me on braun@hotelschlossgarten so that I might be able to personally apologize and invite you back to our bar one day! Please be sure that we can do much better! I look forward hearing from you! With best regards, Michael Braun Hotel Manager
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Professional photo exclusively commissioned by TripAdvisorAlthoff Hotel Am Schlossgarten
The Opera Suite at the Althoff Hotel Am Schlossgarten
Photo provided by managementAlthoff Hotel Am Schlossgarten
Suite
Previous
Do the rooms have hairdryers ?
its a palatial room. yes it does have a hairdryer among other fancy things.
0 votes
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Does the hotel have a pool?
No it doesn’t.
0 votes
Does this hotel have any wheelchair-accessible (barrierefrei) rooms?
Yes they do
1 vote
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Is there parking
Dear Charles L, We have a parking garage with direct access to our lobby; the costs are EUR 19 per day. Our team at the reception will help you with your luggage and with parking your car. We are looking forward to welcoming you at our house. Kind regards Althoff Hotel am Schlossgarten
2 votes
Want to find out if this hotel is close to the Christmas market please as I’m going to be there next week Thanks
Nothing is far really
1 vote
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Previous
"Ask for a room away from the elevators."
"Send an email with any queries, book directly and state your preferences"
"garden views are best."
"Facing the Schlossgarten provides some great visuals, but at night on a weekend you may hear student noise from house parties"
"High floor best view"
Previous
PRICE RANGE
US$ 168 - US$ 413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
am schlossgarten hotelam schlossgarten stuttgart
LOCATION
GermanyBaden-WürttembergStuttgart
NUMBER OF ROOMS
106
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