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Good central location. Room perfectly adequate for an overnight although we had selected the hotel because of the possibility of 2 twin rooms - we were given 2 doubles and no twins available to change.
If you are driving in anything other than a tiny...More
Response from Isabel L, Manager at Best Western Hotel Mannheim CityResponded 3 days ago
thank you so much for taking the time to evaluate us. As an alternative to our underground car park, which is really narrow for big cars, you can use the parking lot in our courtyard.
Kind regards from Mannheim
Your Isabel Lagatie &...More
Looking at the web-site of Best Western Hotel Mannheim City it seems an attractive hotel to combine a stopover with a visit to Mannheim center. The hotel looks modern, is on walking distance to Mannheim center. (A 7 minute walk) and a parking garage (for...More
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 6 July 2017
Dear Guest, thanks for your Review. Kind regards Best Western Hotel Mannheim City
I have stayed in hotels all over the world and this was by far the worst customer service I have every received.
The front desk staff shout at their customers in front of numerous other customers. They do not serve their customers they laugh at...More
Thank Deanna D
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 5 July 2017
thank you very much for your review, which we now very much surprised. After you have made a room change the next day after your departure, you once again to the colleagues of the front desk unsd have thanked a lot for the...More
This was one of the worst Best Western hotels I've stayed in so far. Let's start with the positive: Rooms are clean, and the noise level is quite low if you have a room towards the back with a balcony.
Now the part that I...More
1 Thank Christopher W
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 14 June 2017
Dear Christopher , thank you for your review. We apologize for the inconvenience during your stay. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City
Overrall, this hotel was pretty much okay however there were three big faults which made the stay a bit uncomfy: (i) the wifi internet speed was extremely slow. I could barely access 1 website, let alone surf at decent speeds; (ii) even though the hotel...More
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 30 May 2017
Dear guest, thank you for your review. We are very sorry that during your stay, there have been inconveniences about the WIFI. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City
US$ 62 - US$ 163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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