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Ibis Heidelberg Hauptbahnhof

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Ibis Heidelberg Hauptbahnhof
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1,239 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Reviewed 6 days ago NEWvia mobile

No internet connection in my room. I asked for a room with big bed, got one with two beds. The window of the bathroom is transparent for the Street and there is a lot of People outside. And I dont know why, but the employees dont listen tô my complains.. maybe because I dont speak German, or I am not...

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Helpful?
Thank Allan F
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Perth, Australia
Reviewed 1 week ago

My daughter and I stayed here for a week while visiting family. We were arriving in Heidelberg late at night after a very long trip so wanted to be within a quick walk of the main train station - we couldn't have been closer! The hotel is adjacent to the station, international and long range coach terminal, local tram and...

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Helpful?
Thank Kathy S
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Sydney, Australia
Reviewed 1 week ago

The hotel is located right next to the hauptbahnhof, and for travelers coming in it is very convenient. There is also trams that can take you into town, but it can be walked easily from the hotel. Room is clean, comfortable and quiet.

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Helpful?
Thank hanko77
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Vienna, Austria
Reviewed 2 weeks ago

The hotelrooms are not particularly charming,and there for a little overpriced, turns out there are much more comfortable and cleaner places you can stay at for the same price. The rooms were not cleaned well, and there was no minibar or minifridge in the room- nothing. The towels and the laundry have been washed, but there were old stains and...

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Helpful?
Thank marpara89
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Wiesbaden, Germany
Reviewed 2 weeks ago

the location was great able to get public transportation right outside the hotel the staff was nice. very helpful. the rooms are small and the bathroom was small. Walls are thin and can here people in the hall. Then you could hear the cleaning people in the hall way banging around in the morning. breakfast was nice. and free parking...

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Helpful?
Thank grace1794
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Zagreb, Croatia
Reviewed 3 weeks ago

I have never seen smaller bathroom, it is like in airplane. In the morning too much noise from train station, so expect to wake up early. Although, the rooms were clean and the stuff was nice at hotel.

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Helpful?
Thank B801XNkri
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 3 weeks ago via mobile

Ibis provided everything we needed - clean, safe, friendly staff, and right at the train station. Make sure you get off at the Hauptbahnhoff stop not any of the other Heidelburg stops. Hotel is easy central location, you can hop a local bus/tram and easily get to all the attractions and shopping. Would definitely stay again

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Helpful?
Thank Ana S
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review
Google Translation

Sehr verehrter Gast, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heidelberg Hauptbahnhof die Zeit genommen...

Barcelona
Reviewed 4 weeks ago

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Helpful?
Thank 19Steven50
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Reviewed 30 October 2016 via mobile

Good price and location, close to the main station (Hauptbahnhof), what helps to move Arlindo. It has a free parking place but with not many slots. Another than that it follows the Ibis model. Staff was friendly.

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Helpful?
Thank Celso V
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Kaohsiung, Taiwan
Reviewed 26 October 2016

The advantage of this hotel is location, it's besides the Main Station or you can say it's one part of station. If your luggage is too larger, and prefer a hotel close to train station, this one is best choice. Others are nothing special in the hotel.

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Helpful?
Thank YHChaung
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 

Additional Information about Ibis Heidelberg Hauptbahnhof

Address: Willy-Brandt-Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: ₹ 4,575 - ₹ 7,262 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Reservation Options:
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Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg
Hotel Style:
#2 Best Value Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Heidelberg Hauptbahnhof staff and other travellers.
3 questions
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kl
3 months ago
over a year ago

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Questions? Get answers from Ibis Heidelberg Hauptbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay for just a night or two, and you're not picky, it's for you.”
 of 5 bubbles marpara89, 20 Nov 2016 | Read review
“Avoid room on 5th floor as it is not connected by lift and room away from railway tracks.”
 of 5 bubbles anupdd, 21 Oct 2016 | Read review
“Stay away in general, but especially from the smoker's rooms. Even if you smoke.”
 of 5 bubbles dammonber, 10 Oct 2016 | Read review
“We were in the front of the hotel, as long as the windows were closed you really could not hear all the traffic noises.”
 of 5 bubbles LJGoose, 26 Sep 2016 | Read review
“The top floor has the best view and is the quieter part of the hotel.”
 of 5 bubbles PeterV1, 21 Sep 2016 | Read review
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