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Heidelberg Suites

Hotwire.comUS$ 294*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 303*
US$ 294*
US$ 303*
US$ 303*
US$ 294*
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Heidelberg Suites
Heidelberg Suites
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401 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 5 days ago NEW

When I checked in they have asked for passport and I gave them my ID but they said we need original passport and ID is not acceptable. This is not the case is all the hotels in Germany, the lady at the checkin say that in your country it is the same. She was rude the way she shouts.

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Thank Kabudhabj
Reviewed 1 week ago via mobile

Checkin process was fine except that they need original passport of all persons staying, ID was not acceptable!! staff are friendly enough. The penthouse suite was large and amazing especially the view of the lake from the balcony. hot tub jacuzzi is available in the balcony. The reception closes at 11 pm so there is no one and there is...

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Helpful?
Thank kabudhabi
London
Reviewed 1 week ago via mobile

First and foremost incredibly gracious, smiley and helpful staff from the reception girls all the way through to the guy who twice gave us a lift (in the hotel Maserati) to the public car park. Location is perfect for access to the old town and the many bars and restaurants across the bridge. Our junior suite was nice. Not mindblowing...

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Helpful?
Thank libero7
Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Lovely lovely setting. We tried to stay longer but it was fully booked. The staff are very friendly and overly helpful. Beautiful location just by the old bridge. Expensive cars parked outside-porsche, mazerati,merc etc. The mazerati is hotel owned and can be rented. The room was pleasant and comfortable, however the bathroom was lacking space for toiletries. Nowhere to put...

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1Thank Max H
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Max, many thanks for your great evaluation. We are happy to read that you liked the lovely setting, our friendly and helpful staff, the location with view over the river and the city (city centre is nearby at 300 m), the pleasant and comfortable room, the kitchinette, the breakfast and our friendly and helpful staff. We offer...

San Francisco, California
Reviewed 9 April 2017

Loved the hotel and the main lobby staff. The room was excellent. Two areas for improvement - the internet was very spotty and although this is not really a business hotel - we still need reliable internet. Also the housekeeping staff was inconsistent - the room was lacking different things on different days - they need a check list to...

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Thank dream511
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, many thanks for your great evaluation. We are very happy to read that you loved the hotel and the lobby staff as well as the room. Many thanks for your feedback towards the internet (which we will forward to our technicians as it normally works perfectly at all the time) as well as your remark to the housekeeping...

Brakel, Belgium
Reviewed 7 April 2017

it was excellent. breakfast was perfect. Old city is very beautiful, you don't need a car to visit the old city. Eating is no problem, you have choices enough. For the people who want to go shopping, there is enough choices.

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Helpful?
Thank dirkd149
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, many thanks for your great evaluation. We are glad that your stay at our hotel was to your entire liking. Many thanks for your compliments towards our breakfast. Indeed, our hotel is close to the city at the other side of the Neckar river (about 300 meters). We hope to see you soon again. Your team from the...

Vevey, Switzerland
Reviewed 6 April 2017

Excellent service - the staff were very nice. The breakfast was just fabulous. One of the best I have ever seen. The suite was in the building next door, which was a bit unusual, because I think some of the apartments do not belong to the hotel. Anyway, the suite was extremely good and elegant. Had even access to a...

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Helpful?
Thank rd76
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, many thanks for your detailed and great evaluation. We are happy to read that you enjoyed your stay at the Boutiquehotel Heidelberg Suites. Many thanks for your compliments towards our breakfast. Also many thanks for your compliments towards our suites with view over the river and the city of Heidelberg. At the back of our hotel we boost...

Palo Alto, California
Reviewed 26 March 2017

We only stayed here for one night but loved it. The suite in the adjacent house was small but really beautiful. Very romantic. The location of the hotel is amazing, just a few minutes walk from the old town along and across the river. The gardens above the house also have a great view. The only imperfection I felt was...

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Helpful?
Thank RosiRose
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Rose, many thanks for your detailed evaluation. Many thanks for your feedback towards our nice decoration and our great location at the river across the city of Heidelberg and the great view over the city as well as the castle of Heidelberg. Your feedback towards our breakfast will be discusses within the team. The space is limited...

tucson
Reviewed 23 March 2017

Stayed on two separate nights, the 15th and 20th of March 2017. On both occasions, truly great staff who were all just as pleasant and welcoming as could be. Room(s) were great and the views were beautiful. Will make a point to stay again next time I am in Heidelberg. Highly recommend.

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Helpful?
Thank cohba3980
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, many thanks for your great evaluation. We are happy to read that you liked our hotel. Many thanks for your compliments towards our staff members and the rooms and their views. We hope to see you soon again. Your team from the Boutique Hotel Heidelberg Suites

Paris, France
Reviewed 16 March 2017

Excellent site on the river across from the old city. Many rooms have a view of the castle. Handsomely decorated, excellent service and a superb breakfast. Quite inexpensive considering the comfort of the rooms, level of service, etc., at least in March. Doubtless more expensive in the height of the tourist season.

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Helpful?
Thank Jonthan C
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Jonathan, many thanks for your evaluation. We are happy to read that you liked our location next to the river and the view over the city of Heidelberg and the castle of Heidelberg. During night time the vue is indeed very nice. Also many thanks for your nice feedback to our decoration, our service, the breakfast and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Heidelberg Suites is your home away from home in the heart of Germanys most romantic town. Located on the banks of the scenic Neckar River adjacent the historical bridge, each suite is blessed with Picture Postcard views of the world renowned castle, bridge and river. The two uniquely charming 19th Century homes have been meticulously restored by an internationally acclaimed interior architect and designer. Perched within easy walking distance of all historical sights, it is a haven for travellers in search of beauty, comfort and peace, without compromising modern conveniences. ... more   less 

Additional Information about Heidelberg Suites

Address: Neuenheimer Landstr. 12, 69120 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: ₹ 14,919 - ₹ 24,986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heidelberg Suites 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Heidelberg Hotel Heidelberg
Hotel Style:
#1 Luxury Hotel in Heidelberg
#1 Spa Hotel in Heidelberg
#3 Family Hotel in Heidelberg
#3 Romantic Hotel in Heidelberg
#5 Business Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Heidelberg Suites staff and other travellers.
6 questions
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3 months ago
Los Angeles, California
Kent, United Kingdom
1 month ago

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Questions? Get answers from Heidelberg Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure all rooms are wonderful. We had a room in the garden house with a view of the castle.”
RosiRose, 26 Mar 2017 | Read review
“higher floors are better for the view.”
jonthanc2014, 16 Mar 2017 | Read review
“Views of the river and Castle are perfect!!”
Kareen758, 26 Jan 2017 | Read review
“Get a room with the river and historical town view!”
faytsai2016, 22 Nov 2016 | Read review
“Try to get a suite facing the river”
DRuben1330, 20 Nov 2016 | Read review
5 of 5
Hotwire.com
US$ 294* /night
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Booking.comUS$ 303
Hotels.comUS$ 294
PricelineUS$ 303
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*Disclaimer
Prices are for 1 room, 2 adults
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