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Radisson Blu Badischer Hof Hotel

243 reviews
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Traveller (73)
Room & Suite (20)
Dining (4)
Overview
  • Excellent25%
  • Very good40%
  • Average23%
  • Poor10%
  • Terrible2%
Travellers talk about
“pool area”(4 reviews)
“spa facilities”(2 reviews)
“coffee machine”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Radisson Blu Badischer Hof Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)Write a Review
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All reviewspool areaspa facilitiescoffee machinecomfortable roomsstayed for nightsa great stayvery nice hotelblack forestwificasinocaracalla
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1 - 5 of 63 reviews
Reviewed 3 weeks ago

Great location, nice comfortable rooms and very good and professional service . Breakfast is superb and the real gem is the spa. Beautiful pools, especially the hot tub one which is fantastic. Saunas are excellent too and the hotel is within walking distance to the...More

1  Thank Ran13293984
Response from Badhof_Team, other at Radisson Blu Badischer Hof HotelResponded 3 weeks ago

Dear Guest, Thank you very much for your positive feedback. How wonderful to hear you had a pleasent stay with us and that you plan to return in the future! I am sorry, that the parking fee hasn't been communicated to you on arrival. Please...More

Reviewed 3 weeks ago

Just back from a 4 night stay at this lovely hotel. It was perfect from check in to check out. Had a room in the old section of the hotel which was very quiet. Rooms are of an adequate size, very well maintained and very...More

Thank xnaks
Response from Badhof_Team, other at Radisson Blu Badischer Hof HotelResponded 3 weeks ago

Dear Guest, Thank you very much for your awesome review. We are thrilled to hear you had a memorable stay at the Radisson Blu Badischer Hof Hotel and we (especially Sabrina and Mohammad) are grateful for your positive feedback. It would be our pleasure to...More

Reviewed 3 weeks ago via mobile

Nice hotel and spa but service terrible. Got a room just upstairs from reception. Could hear people leaving or coming in the reception. Had a very important job next day and needed a quiet night. Asked the staff if possible to change but apparently all...More

Thank kthiess
Response from Badhof_Team, other at Radisson Blu Badischer Hof HotelResponded 3 weeks ago

Dear Guest, Thank you very much for taking the time to write a review following your stay with us. I regret that you were not fully satisfied with your stay. Be assured that I forwarded your comment to the relevant department head. We hope that...More

Reviewed 4 weeks ago via mobile

The hotel is very clean and well maintained, the rooms are big and comfortable, the style is very up to date. Breakfast is rich and tasty, the SPA is one of the best I ever been at, especially the indoor/outdoor warm pool. It’s amazing to...More

Thank Avi R
Response from Badhof_Team, other at Radisson Blu Badischer Hof HotelResponded 4 weeks ago

Dear Guest, Thank you so much for your awesome feedback. We are thrilled to hear you enjoyed your stay at the Radisson Blu Badischer Hof Hotel and it would be our pleasure to welcome you again soon. Kind regards from Baden-Baden, Josefine Böhm, Marketing

Reviewed 4 weeks ago

The rooms are nice and in good shape. When we arrived at check in, however, there was a single person and already a queue of several people. The hotel was kind enough to offer water and/or a glass of sparkling wine for those waiting. But...More

1  Thank juergen456
Response from Badhof_Team, Marketing at Radisson Blu Badischer Hof HotelResponded 4 weeks ago

Dear Guest, Thank you very much for taking the time to write a review following your recent stay with us. It is disappointing to read how you perceived your experience with us. However, I certainly appreciate the constructive points made. Be assured that I shared...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 154 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Baden-Baden
#13 Luxury Hotel in Baden-Baden
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 154 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Baden-Baden
#13 Luxury Hotel in Baden-Baden
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (20)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Goodbunny415
Dear Josefine Bohm, I am responding to your reply of my review about the awful experience we had at the Radisson Blu Badischer Hof. I have two issues with what you wrote: 1. "(Mr. Dudeen's customer service) has been highly praised by other guests in the past." There is absolutely zero evidence on Trip Advisor to support your claim although there is unlimited opportunity for customers to do so. Furthermore, I suggest you talk to members of your own housekeeping staff to understand the degree of contempt they have for Mr. Dundeen. 2. "Our Management would have appreciated to receive your feedback while you were still here. . . ". We tried to do exactly that! Mr. Muhammed Duneen, several times, refused our request to speak to the General Manager. It was Saturday morning and, according to Mr. Dudeen, the General Manager was not on site and could not be contacted. He even refused to give us the manager's name. We left at 6:00 AM on Monday so a face to face meeting did not occur. Ms. Bohm, if your comments are sincere, we would welcome an opportunity to speak with your General Manager about our experience at your hotel. We believe it is criminal to take money from your guests and deliver the experience we received. We also find the attitude of your staff and lack of apologies (prior to your post) appalling. Perhaps your General Manager can enlighten us and show us where we are wrong.
10 September 2017|
AnswerShow all 2 answers
Response from Badhof_Team | Property representative |
Dear Guest, Thank you for your reply. Please let us know your best contact details, so our General Manager can get in contact with you. Kind regards, Josefine Böhm
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Richard P
22 July 2017|
AnswerShow all 2 answers
Response from Klaus Dieter S | Reviewed this property |
NO it is not
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123
Room Tips
"Ask for a room on the upper floors if you're a light sleeper. Street traffic could be loud"
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"Look elsewhere for service, nice location"
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"If they need to stay with a family of 2 then they can stay in one room with sofa bed."
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"3rd Floor Rooms are nice"
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