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24/12/2017 25/12/2017
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    Chalet Helene

    No. 210 | Roche des Fours, Chatelard, 73150 Val d'Isere, France
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    24/12/2017 25/12/2017
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    • Excellent0%
    • Very good20%
    • Average60%
    • Poor20%
    • Terrible0%
    2 Apr 2014
    “Better than expected”
    7 Feb 2014
    “Helene Val d'isere - Never again.”
    Free Wifi
    Breakfast included
    Free Parking
    Room Service
    All hotel details
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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (5)
    Traveller rating
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    1 - 5 of 5 reviews

    Reviewed 2 April 2014

    Having booked the apartment before looking at the reviews we were apprehensive about what to expect. The dining area is adequate for 5. Sam did marvels in a tiny kitchen. Yes the lounge area is small but drag up a couple of dining chairs and...More

    Thank RosieBath
    Response from Hotelplan, Guest Relations Manager at Chalet HeleneResponded 4 April 2014

    Dear Rosiebath, Thank you so much for taking the time to share your experience with us and others. We are so pleased that you appreciated this chalet apartment and that Sam did such a great job in looking after you; we shall certainly pass on...More

    Reviewed 7 February 2014

    We have recently returned from a weeks stay at the Chalet Helene. I must point out that I did not book the apartment Chalet. We were a group of 4 guys on a skiing trip and are used to staying in chalets. The Helene lacked...More

    1  Thank Peter F
    Response from Hotelplan, Guest Relations Manager at Chalet HeleneResponded 10 February 2014

    Dear Peter We are sorry that this apartment chalet did not meet with your expectations and if it was not made clear at the time of booking with your agent that two adults would be sleeping in bunk beds. Our hosts should have left you...More

    Reviewed 12 March 2013

    If your looking for a Chalet don't be mislead by the photograph when booking on line.. As the other guests have said, the word Chalet is VERY MISLEADING! don't be fooled it is only a 4 bed apartment, and a poor one at that, i...More

    2  Thank David W
    Reviewed 15 February 2013

    Helene is not a chalet but more a 4 bedroomed apt within a block of many others. Any pics you see on line portraying the 'chalet' as a wooden structure to the front of a larger grey stone clad block are misleading.....this is not the...More

    4  Thank Catherine4381
    Response from EspritHolidays, Manager at Chalet HeleneResponded 21 February 2013

    This review is the subject of a complaint being handled by our Guest Relations team. The Chalet Helene is clearly described within our property description as an “apartment chalet”, rather than a standalone property as the reviewer has, perhaps, expected. It is disappointing that they...More

    Reviewed 28 January 2013

    This was the first Catered Chalet holiday I had been on, usually preferring self catering when skiing. The initially impression is that to call this a Chalet is misleading. It's actually an apartment within a large block comprising of at least 30 other apartments. However,...More

    1  Thank RosieBucks
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Price range
    • US$ 88 - US$ 203 (Based on Average Rates for a Standard Room)
    • Number of rooms
    • 4
    • Location
    • France >
    • Auvergne-Rhone-Alpes >
    • Savoie >
    • Val d'Isere
    • Also Known As
    • Chalet Helene France/Savoie
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    Questions & Answers
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    Room Tips
    "Avoid the bunks if you are over 6foot tall. Otherwise the triple layer bunk room could be fun but not for..."
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    "Room 1 is a double located on the same floor as the living area. It can be a bit noisy. Worth noting that..."
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