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Hotel Carlton Lyon - MGallery Collection

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#2 of 192 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
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Hotel Carlton Lyon - MGallery Collection
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1,187 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Sydney, Australia
Reviewed 1 week ago

A charming hotel - typical M Gallery where the character of the building takes centre-stage. Pleasant, helpful staff and the most comfortable beds of our trip so far! We had two adjoining rooms on the second floor for our family of four and these were spacious and private with good sized, modern bathrooms. The hotel serves only breakfast and this...

1Thank pjf2015
Reviewed 1 week ago

I had the chance to stay, for the first time, at a Carlton hotel and now I wish to stay every time at a Carlton hotel. Aristocratic feeling (the elevator is charming), very nice staff, very helpful, quality breakfast, cosy room , very comfortable bed, very good location. Perfect hotel for spending my anniversary with my beautiful family. Merci beaucoup.

Thank Laura A
DirectriceCarlton, General Manager at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Laura, We would like to thank you for taking the time to share your warm comments regarding your stay at the Hotel Carlton Lyon. It is a real pleasure for us to read that once again we lived up to our guests’ expectations. Thank you for commenting on the attention to detail by the staff members. It is true...

San Juan, Puerto Rico
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
1Thank Gina G
Aberdeen, United Kingdom
Reviewed 1 week ago

An excellent hotel. Very conveniently situated for the old town. Valet parking was appreciated. Staff very friendly with excellent English. Room of a high standard. Would thoroughly recommend it and would definitely return.

Review collected in partnership with Accorhotels.com
2Thank F5822OZdavidb
London, United Kingdom
Reviewed 2 weeks ago via mobile

Wonderful boutique hotel in the very centre of the city with beautifully decorated, well-sized rooms and attentive service. The breakfast room is a little small, but otherwise the hotel is the perfect place to stay in Lyon.

2Thank mcg1001
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you so much for taking the time to convey your guest experience at the Hotel Carlton in Lyon. We so appreciate your kind description of the Carlton being both elegant and stylish while being comfortable. For certain we have a perfect central location, and by coupling that with a passionate friendly team always doing their utmost to...

Hong Kong
Reviewed 3 weeks ago via mobile

We are just checking out of the Carlton and I felt inclined to write a quick review. The room, whilst small, is cosy with a large bathroom and a super comfortable king size bed. Everything is newly renovated and well done. The original features (such as the lift/elevator) are charming, and the breakfast offerings (included in the room rate) are...

2Thank JCK2507
A TripAdvisor Member
Level Contributor
7 reviews
Reviewed 3 weeks ago via mobile

Good location.Center Lyon.you can reach attractions around by walking.Comfortable room.Very helpfull staff. Good breakfast. The staff at breakfast hall and reception are very nice. Next time we will stay there again

Thank A TripAdvisor Member
Ankara, Ankara, Turkey
Reviewed 4 weeks ago

One of the best hotels in Lyon. Well located, well decorated and reasonably priced in the heart of the city. Close to main attractions and the river. Breakfast is also very rich for local tastes. Very good!

2Thank Ziya A
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you very much for your kind review on our hotel Carlton. We're glad you enjoyed our local breakfast.We highly appreciate your comments that I will share with my whole team. Kind regards, Juliette Péron, General Manager, Hôtel Carlton Lyon MGallery by Sofitel

Reviewed 24 November 2016

Our group of 25 stayed in Hotel Carlton in Lyon for one night. Since we arrived at around 7pm and left at 9am the next day, we did not spend enough time to provide a true evaluation. The hotel was in an old elegant building with a elevator form the past years. The room was not big but was adequate...

1Thank HIH H
Reviewed 24 November 2016

This is a lovely hotel with very helpful staff and great attitude. There some lessons you learn when booking with booking.com, check the room sizes on the hotels site. The room we booked was categorised as a “Cocoon” on the hotel site but there was no reference to this on booking.com. When we arrived, and discovered the size of the...

3Thank Mike02

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 

Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: ₹ 10,095 - ₹ 21,861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Accor Lyon
Hotel Style:
#1 Spa Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Family Hotel in Lyon
#1 Luxury Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Lyon - MGallery Collection staff and other travellers.
18 questions
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Questions? Get answers from Hotel Carlton Lyon - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room size on their site”
 of 5 bubbles Mike02, 23 Nov 2016 | Read review
“Room 410 overlooks the side street and is quiet. Room 417 overlooks the square. Both are cosy rooms, but a good size with nice shower room”
 of 5 bubbles janineb0, 27 Oct 2016 | Read review
“Ask for a quiet room when you make the reservation.”
 of 5 bubbles 281harveyk, 21 Oct 2016 | Read review
“ask for view of plaza if possible and with balcony”
 of 5 bubbles 540timt, 2 Oct 2016 | Read review
“Neighborhood quiet I think they are all nice”
 of 5 bubbles susaninstlouis2014, 24 Sep 2016 | Read review
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