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Hotel Carlton Lyon - MGallery Collection

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#2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
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Hotel Carlton Lyon - MGallery Collection
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1,223 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Reviewed 4 days ago NEWvia mobile

Loved this hotel. Excellent location, friendly staff and good sized room. I highly recommend. Nice restaurant just nextdoor. Lyon good for shopping and the miniature museum in the old town is a must-see

1Thank Jane M
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you so much for this wonderful review ! It is a great pleasure to read that you absolutely enjoyed your stay at the Carlton hotel. I am looking forward to welcoming you very soon in our beautiful city. Sincerely,

Reviewed 27 July 2016

Others experience of this hotel influenced our choice of this hotel on our first trip to Lyon and we weren't disappointed. The staff couldn't have made us more welcome and were exceptionally helpful during our visit. We were upgraded to a 'Carlton' room which was comfortable and nicely decorated. There were a couple of quirks in the layout (e.g. the...

1Thank Denise h
About Hotel's Favourite Review
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Collection. It is always a pleasure to receive such positive feedback, our goal being to create memorable moments you'll remember ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...

Jefferson, Colorado
Reviewed 5 days ago NEW

Let's talk about the positives first. The service is great. The rooms are well appointed and come with mini frig, coffee maker, and flat screen tv. The bed was a plush pillow top, not the standard hard European bed most hotels have in Europe. The room was very quiet due to the double doors. The room also gave you access...

Thank csteets
Oake, Somerset
Reviewed 2 weeks ago

Spent 2 nights over a weekend-here-great service and attitude from all the staff-very clean and comfortable good size room and ensuite shower room-good quality linen. Lovely breakfast selection. Great central location for shopping, museums, the Old Town and a good selection of restaurants. Having had quite a stressful drive through a very busy Saturday in Lyon we were delighted when...

Thank Harribaz
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, What a pleasure to read such a comment ! We're glad you enjoyed your stay in our Hotel Carlton MGallery by Sofitel. Did you have time to try our 5 Mondes spa ? We're looking forward to welcoming you once again, Regards Juliette Péron General Manager Hotel Carlton Lyon MGallery by Sofitel

Yokohama, Japan
Reviewed 2 weeks ago via mobile

I strongly recommend this hotel. The location is very good, easy to go to the central of Lyon on foot. The staff are very kind and friendly. The room is pretty good and beautiful designed. The bathroom is also good. 2月末パリ・ド・ゴール空港からTGVでリヨンに行き、3泊しました。 立地は最高です。ベルクール広場にも、中心街にも、ベルナシヨン、ポールボキューズ市場、フルヴィエールの丘行きケーブルカー乗り場などにも、全部徒歩で行けます。 ホテルスタッフは親切、フレンドリーです。ツインベッドルームも適度な広さがあり、壁や家具はセンスが良いです。バスルームも十分な広さがあります。 コストパフォーマンスは最高と言って過言ではないでしょう。

1Thank 横浜住民
St Helier, United Kingdom
Reviewed 3 weeks ago

I am a Platinium Accor Card and I am not too sure what to think concerning that hotel. I normaly use MGallery The Royal, may be a little bit dated but still very good. Even if it is a good position in town, I did expected a lot better for that hotel quit new. My bed wasn't a King Size...

Thank JerseyLB
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, We're sorry to read that didn't fully enjoyed your stay in our hotel. We indeed have several sizes of rooms and beds to fit our guest needs for every kind of situation. Next time don't hesitate to come back to us, we'll definitely try to find a solution that would suit your expectations and propose you another room....

Leuven, Belgium
Reviewed 5 February 2017

situated in the very heart of the city, next to the main shopping street. Beautiful hotel and friendly staff. We had two adjacent rooms (that can form one suite): perfect with the kids. Beautiful and original decoration,

Thank michel l
Reviewed 23 January 2017

This is a very nice, clean hotel, that is conveniently located. The staff was polite and helpful. The breakfast was included and quite good with an interesting array of food. We would stay here again.

Thank rosedown
Sydney, Australia
Reviewed 13 January 2017

A charming hotel - typical M Gallery where the character of the building takes centre-stage. Pleasant, helpful staff and the most comfortable beds of our trip so far! We had two adjoining rooms on the second floor for our family of four and these were spacious and private with good sized, modern bathrooms. The hotel serves only breakfast and this...

3Thank pjf2015
Reviewed 12 January 2017

I had the chance to stay, for the first time, at a Carlton hotel and now I wish to stay every time at a Carlton hotel. Aristocratic feeling (the elevator is charming), very nice staff, very helpful, quality breakfast, cosy room , very comfortable bed, very good location. Perfect hotel for spending my anniversary with my beautiful family. Merci beaucoup.

Thank Laura A
DirectriceCarlton, General Manager at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Laura, We would like to thank you for taking the time to share your warm comments regarding your stay at the Hotel Carlton Lyon. It is a real pleasure for us to read that once again we lived up to our guests’ expectations. Thank you for commenting on the attention to detail by the staff members. It is true...

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 

Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: ₹ 9,673 - ₹ 17,864 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
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Also Known As:
Accor Lyon
Hotel Style:
#1 Luxury Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Family Hotel in Lyon
#1 Spa Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Lyon - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel Carlton Lyon - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony with a table.”
 of 5 bubbles csteets, 22 Mar 2017 | Read review
“Rooms are very small”
 of 5 bubbles JerseyLB, 6 Mar 2017 | Read review
“Check the room size on their site”
 of 5 bubbles Mike02, 23 Nov 2016 | Read review
“Room 410 overlooks the side street and is quiet. Room 417 overlooks the square. Both are cosy rooms, but a good size with nice shower room”
 of 5 bubbles janineb0, 27 Oct 2016 | Read review
“Ask for a quiet room when you make the reservation.”
 of 5 bubbles 281harveyk, 21 Oct 2016 | Read review
5 of 5