Hotel Lyon Metropole
85 quai Joseph Gillet, 69004 Lyon France
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Room & Suite (239)
Pool & Beach (79)
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Avg. ₹12,897 /night, 12/12 - 12/13
₹19,090
per night
₹14,891
per night
₹10,691
per night
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4.0
#41 of 146 hotels in LyonLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Lyon Metropole is an excellent choice for travellers visiting Lyon, offering a quiet environment alongside many helpful amenities designed to enhance your stay.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to a concierge and room service while staying at Hotel Lyon Metropole. In addition, Hotel Lyon Metropole offers a pool and an on-site restaurant, which will help make your Lyon trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Close to some of Lyon's most popular landmarks, such as Croix-Rousse (1.3 mi) and Fourviere Hill (1.8 mi), Hotel Lyon Metropole is a great destination for tourists.
While visiting Lyon, you may want to try some ribs at one of the nearby restaurants, such as Franklin's Steakhouse.
Plus, during your trip, don’t forget to check out some of the popular gardens, such as Jardin Rosa Mir, Des Hauteurs Park, and Parc Blandan.
Enjoy your stay in Lyon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Tennis court
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Lazy river
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
River View
Languages Spoken
English, French, German
Hotel links
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Lyon Satolas Airport
21.5 km•
See all flights
Grenoble-Isère Airport
61.9 km•
See all flights
Cuire
14 min•Lyon Metro
Car Hire
12 Restaurants
within 0.5 kilometers
Reviews
4.0
3,080 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Lyon Metropole, often commended for its professional service and immaculate cleanliness, offers guests a tranquil spa experience and well-maintained swimming facilities. Despite some travelers expressing disappointment over additional charges for amenities such as the pool, others feel the restaurant provides good value.
The hotel receives mixed reviews for its rooms; while their cleanliness and comfort are applauded, guests have called out the need for modern updates. Inconsistencies in service and Wi-Fi connectivity are noted, yet many visitors speak highly of the attentive staff.
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Lavish
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Traveller rating
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Detailed Reviews
Hotel's Favourite
Great Hotel SPA, Good Hotel with very friendly and helpful staff. Food in the restaurant could be better given the high standard of the Hotel and SPA. But the SPA is really special and enjoyable. We will certainly return
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for one night in July 2021. For the able bodied I'm sure the hotel would have been fine but for me in a wheelchair it was not. My overall mark is for the able bodied...
Why?
1. No obvious disabled parking spaces that we could see upon arrival.
2. The "adapted" room consisted of a single grab handle for the toilet and a single grab handle for the shower.
3. The disabled toilet in the hotel was very much the same - in fact when I was taken to the toilet the facilities were not adequate for me to transfer.
When will hotels learn that a grab handle does no equal providing facilities for the disabled.
What is needed is a minimum of 2 grab handles per facility (i.e. 2 for the toilet, 2 for the shower) and preferably hinged handles that give greater support. Toilets should not be in tight corner spaces for wheelchair users and showers should have fixed shower seats...
Why?
1. No obvious disabled parking spaces that we could see upon arrival.
2. The "adapted" room consisted of a single grab handle for the toilet and a single grab handle for the shower.
3. The disabled toilet in the hotel was very much the same - in fact when I was taken to the toilet the facilities were not adequate for me to transfer.
When will hotels learn that a grab handle does no equal providing facilities for the disabled.
What is needed is a minimum of 2 grab handles per facility (i.e. 2 for the toilet, 2 for the shower) and preferably hinged handles that give greater support. Toilets should not be in tight corner spaces for wheelchair users and showers should have fixed shower seats...
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Propriétaire at Hotel Lyon Metropole
Responded 12 Aug 2021
Dear Simon--Newton, Thank you for taking the time to share your feedback with us. We are sincerely sorry to read your comment. Please know that our establishment meets all the standards required to accommodate people with reduced mobility. We are, however, very focused on your comments and will not fail to adapt, when possible, our spaces for the ease of use by all our customers. Finally, please be aware that our teams are available 24 hours a day to answer your questions and to direct you in case of need (on our available parking spaces, for example). Thanks again for your feedback. We hope to welcome you again in the future. Best wishes, Leslie Moreau, Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The brilliant maintenance staff, little touches for the children (travel bed, coloring, etc.)!
Negative point: a lot of noise at night, on the annex side.
Breakfast too expensive for what is offered: 22 euros per person.
The shutters and curtains in the room are not blackout, we were staying with children so got up early due to daylight and a complicated nap 🙄
Negative point: a lot of noise at night, on the annex side.
Breakfast too expensive for what is offered: 22 euros per person.
The shutters and curtains in the room are not blackout, we were staying with children so got up early due to daylight and a complicated nap 🙄
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Review collected in partnership with this hotel
Date of stay: November 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son and I enjoyed the stay in the Metropole Hotel for a weekend only but would definitely recommend others to experience that if only you adore cozy apartment studio instead of the regular hotel room which we were lucky to have, friendly staff and excellent hygiene level everywhere including the SPA area what is not an easy task if it is one of the biggest in the area. We managed to reset our minds, being together as a family but at the same time having various activities meeting our picky requirements. But the only wish would be to pay attention to the restaurant staff which divided into those who fulfilled their tasks exceptionally perfect and those whom we 'bothered' with an order distracting from interacting with regular customers making us feel a bit annoying and unwanted, resulting in dirty dishes standing on our table unattended, bringing wrong receipt with twice bigger amount etc. But even that didn't spoil our impression, the food itself was well cooked, diverse and tasty! )
Hope to see you soon !!
Hope to see you soon !!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 1 Jun 2022
Dear Pevster, Thank you for leaving us this review of your recent stay. We are so pleased that you had an enjoyable visit and appreciated our high standards and facilities. However, we are sorry to hear that our restaurant service did not entirely meet your expectations; we have taken good note of your remarks in this regard and handed them to the manager concerned to be reviewed. Your feedback is valued and your comments assist us in continuously reviewing our services. Thank you again; we hope that you will return. Best wishes, Leslie Moreau, Directrice Hôtel Lyon Metropole & Spa Lyon Plage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pool and Spa facilities are excellent in this hotel. Make sure to include the access to the Pool/Spa with your reservation as it’s €45 per person per day if you don’t.
Staff are excellent and really friendly. Edwige in the bar is fantastic and goes above and beyond for the hotel guests.
Food menu is quite limited in the restaurant. It’s the same menu for lunch and dinner.
There is a very strict dress code for men who want to use the pool. No swimming shorts allowed. Swim trunks only (tight shorts). They sell these in the SPA shop.
Drinks are expensive. Pint of Heineken is €10 but they sell really good local beers by the bottle.
The location of the hotel is not close to Lyon. We got taxis in everyday for €20.
Be aware that NO RESTAURANTS OPEN ON SUNDAYS in Lyon
Staff are excellent and really friendly. Edwige in the bar is fantastic and goes above and beyond for the hotel guests.
Food menu is quite limited in the restaurant. It’s the same menu for lunch and dinner.
There is a very strict dress code for men who want to use the pool. No swimming shorts allowed. Swim trunks only (tight shorts). They sell these in the SPA shop.
Drinks are expensive. Pint of Heineken is €10 but they sell really good local beers by the bottle.
The location of the hotel is not close to Lyon. We got taxis in everyday for €20.
Be aware that NO RESTAURANTS OPEN ON SUNDAYS in Lyon
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 12 Aug 2022
Dear Guest, We thank you for taking the time to provide us with your feedback. While we appreciate your mention of our team's courteous and professional service, we regret that you were not completely satisfied on this occasion. Our team works diligently to ensure that every guest has a memorable experience, and your kind feedback will encourage us all to continue with these efforts. Please do not hesitate to share any suggestions you may have concerning our restaurant menu. Rest assured that your concerns have been noted and will be taken into consideration as we continue to improve our facilities. We hope to welcome you back again soon. Kindest regards, Leslie Moreau, Directrice Hôtel Lyon Metropole & Spa Lyon Plage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming as part of a corporate seminar, I found the perfect hotel.
The welcome was very professional, rooms had been provided as luggage (locked when we were in meeting). Rooms for conferences very pleasant, small working rooms also.
The room was great, as well as the bathroom. Very well soundproofed. Excellent bedding.
The terrace overlooking the pool was very appreciated at the cocktail party of the evening.
The SPA offers several indoor and outdoor pools. The water in the inner pools was a little cold, but the outer pools were at perfect temperature.
High-end breakfast very complete and varied
The only downside of the stay was the caterer: not all the dishes indicated on the menus were available either on the first noon and during the cocktail party, the whole was quite bland and many of us were hungry at the end of the evening. The meal the next day was full but unfortunately unmanageable for lactose intolerant people (starter to ricotta, dish with cream).
The welcome was very professional, rooms had been provided as luggage (locked when we were in meeting). Rooms for conferences very pleasant, small working rooms also.
The room was great, as well as the bathroom. Very well soundproofed. Excellent bedding.
The terrace overlooking the pool was very appreciated at the cocktail party of the evening.
The SPA offers several indoor and outdoor pools. The water in the inner pools was a little cold, but the outer pools were at perfect temperature.
High-end breakfast very complete and varied
The only downside of the stay was the caterer: not all the dishes indicated on the menus were available either on the first noon and during the cocktail party, the whole was quite bland and many of us were hungry at the end of the evening. The meal the next day was full but unfortunately unmanageable for lactose intolerant people (starter to ricotta, dish with cream).
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Automatically translated
Date of stay: October 2024Trip type: Travelled on business
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On the Booking.com page the photo shows an amazing looking swimming pool and even the web page for this review shows an amazing indoor pool !!!!! The small print says its an additional 45 EUROS per person per day to use them, and you have to wear speedos as swimming shorts are not allowed yet the photo on Booking .com clearly shows bathers in swimming shorts.
The reception and staff are the best bit of this hotel after that it all goes downhill, Very expensive drinks, average over priced food and rooms that need cleaning and maintained properly . The light above our bed flashed on and off, the basin tap was insecure and the sink didn't drain properly. The room wasn't properly cleaned and has hairs on the carpet
The reception and staff are the best bit of this hotel after that it all goes downhill, Very expensive drinks, average over priced food and rooms that need cleaning and maintained properly . The light above our bed flashed on and off, the basin tap was insecure and the sink didn't drain properly. The room wasn't properly cleaned and has hairs on the carpet
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 5 Aug 2022
Dear Client, Thank you for leaving a review of your stay. We would like to thank you for choosing to stay with us but are sorry to learn of the issues you had in your room and regret that you did not inform us while on-site so that we may have taken immediate action. Nevertheless, this will be addressed with the relevant teams in order to maintain our usual quality of service. As you mention we have tried to ensure that all information about our facilities is clearly stated on our booking platforms and that the use of our spa facilities incurs an additional charge if the spa was not included in the reservation. We also regret any misunderstanding due to the photos on the booking site, unfortunately, swimming shorts are no longer permitted since January 2022. We hope to welcome you back. Best wishes, Leslie Moreau, Directrice Hôtel Lyon Metropole & Spa Lyon Plage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in a quieter area of Lyon, near the main roads out of town as well, this was a very pleasant stay. Room was clean and well kept. Staff was professional and friendly. Breakfast was great too. The spa and pool were excellent. The pool is huge and has a shallow end ideal for smaller children (not infants though) and a deep end for swimming. Easy to do laps as well. Pool towels provided, but be sure to include the spa access option for the duration of your stay. Skin tight bathing suits are required and can be purchased at the spa/pool check-in if need be. Free street parking nearby or you can park in the underground garage for 15 Euros a day.
The only knock on this hotel would be the restaurant, which while obviously run by a separate operator, was one of the worst I've been to in terms of service. The bar itself was fine, but the restaurant is not at all in keeping with the Metropole brand and what it stands for. If the restaurant were changed or at least had decent management, this would easily be a five star rating. Recommend not dining at the hotel restaurant, or just get Uber Eats, because the experience there was terrible. Otherwise, it's a great hotel.
The only knock on this hotel would be the restaurant, which while obviously run by a separate operator, was one of the worst I've been to in terms of service. The bar itself was fine, but the restaurant is not at all in keeping with the Metropole brand and what it stands for. If the restaurant were changed or at least had decent management, this would easily be a five star rating. Recommend not dining at the hotel restaurant, or just get Uber Eats, because the experience there was terrible. Otherwise, it's a great hotel.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Avoid the restaurant, which is under separate management and is pretty bad.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 17 Sept 2023
Dear Guest, Thanks for letting us know your opinion of your stay. We are delighted to hear that you enjoyed your stay, found our rooms clean and well-kept, and appreciated the professionalism and friendliness of our staff. It's great to know that our breakfast and spa facilities met your expectations, and that you found our location convenient and peaceful. We regret to learn about your disappointing experience at the restaurant. We strive to maintain a high standard of service across all aspects of our hotel, and we will address your concerns with the restaurant management to ensure improvements are made. In the meantime, we encourage our guests to explore the nearby restaurants within a short drive from our hotel, offering a variety of dining options. We look forward to welcoming you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you plan on using the pool and you do not need have a speedo or tights and you identify as male, you can forget about it. They have this rule, tucked away and hidden in their terms and conditions that prevents anyone from swimming in swimming trunks for “hygenic” reasons.
The staff at the restaurant were rude. Nowhere near old Lyon, rooms are so old and outdated, no iron no fridge in the room.
Do not stay.
The staff at the restaurant were rude. Nowhere near old Lyon, rooms are so old and outdated, no iron no fridge in the room.
Do not stay.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 31 Aug 2022
Dear Client, Thank you for leaving us this review of your recent stay. We are sorry to hear that your time with us did not meet your expectations. As our main commitment is to deliver an enjoyable experience for all our valued guests, I would greatly appreciate it if you could share more details about any issues you may have experienced. Your feedback is vital as it helps to highlight areas in which we may improve. With regards to the swimming pool, since January this year, we do not accept shorts for men at the pool, for hygienic reasons. This information, along with all our spa access rules, is sent to every guest after booking. Kind regards, Leslie Moreau, Directrice Hôtel Lyon Metropole & Spa Lyon Plage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property has a deceitful advertisement online,
where it shows the complete infrastructure
available to guests when in reality NOTHING is
available if you don't pay the "SPA" rate (45 Euros
per person/day). Not even a small gym was
available!
It was also advertised the facility is completely
renovated. I don't call renovation by only adding a
layer of (sticky) painting over the sink and bath.
The parking was horrible. Full of extremely narrow
spots where drivers need to get off the car by the
passenger door.
Breakfast quality was "ok-ish".
However, staff was friendly and polite.
Unfortunately, this was one of the worst
experience I ever had for a hotel in Europe. I don't
recommend it.
where it shows the complete infrastructure
available to guests when in reality NOTHING is
available if you don't pay the "SPA" rate (45 Euros
per person/day). Not even a small gym was
available!
It was also advertised the facility is completely
renovated. I don't call renovation by only adding a
layer of (sticky) painting over the sink and bath.
The parking was horrible. Full of extremely narrow
spots where drivers need to get off the car by the
passenger door.
Breakfast quality was "ok-ish".
However, staff was friendly and polite.
Unfortunately, this was one of the worst
experience I ever had for a hotel in Europe. I don't
recommend it.
Read more
Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Lyon Metropole
Responded 28 Jul 2022
Dear Client, Thank you for taking the time to share your review. Your kind mention of our team's courteous service is much appreciated, however, we regret that your stay fell short of your expectations. We have tried to ensure that all information about our facilities is clearly stated on all our booking platforms and that the use of our spa facilities incurs an additional charge and we apologise for any inconvenience. Our hotel has indeed recently undergone major renovations, however, we regret that this did not meet your expectations. Furthermore, we do carry out maintenance whenever necessary to keep our facilities up to date and have noted your comments for future improvements. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Leslie Moreau, Directrice Hôtel Lyon Metropole & Spa Lyon Plage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonjour Émilie,
Nous ne sommes hélas pas encore autorisés à ouvrir la piscine, en respect des mesures gouvernementales.
Comptant sur votre compréhension
Bien cordialement,
L'Hôtel Lyon Métropole
Bonjour,
La piscine intérieure est chauffée à 28°C.
Cordialement,
Traveler O wrote a tip Sept 2023
Washington DC, District of Columbia1,216 contribution564 helpful votes"Avoid the restaurant, which is under separate management and is pretty bad. "Read full review
"Couples without kids would probably prefer the main hotel with a balcony room overlooking the pool."Read full review
…
PRICE RANGE
₹10,691 - ₹13,830 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropole hotel lyon, lyon metropole hotel
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyon
NUMBER OF ROOMS
174
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hotel Lyon Metropole
Which popular attractions are close to Hotel Lyon Metropole?
Nearby attractions include I-REALITY Lyon (0.4 km), I-Scape (0.4 km), and I-WAY Lyon (0.4 km).
What are some of the property amenities at Hotel Lyon Metropole?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Lyon Metropole?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Lyon Metropole?
Conveniently located restaurants include L'octave, Quai 50, and Tibone et Dorade.
Are there opportunities to exercise at Hotel Lyon Metropole?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Lyon Metropole?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Lyon Metropole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Lyon Metropole offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Lyon Metropole?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Hotel Lyon Metropole?
Many travellers enjoy visiting Cathédrale Saint-Jean-Baptiste de Lyon (3.1 km), Hôtel de Ville de Lyon (2.6 km), and Musée des Tissus et des Arts Décoratifs (4.0 km).