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All reviewstrain stationsecure garageold buildinggrand hotelnice hotelhotel barrooms are spacioussuperior roomprivilege roomfifth floorlyon centrespeak frenchbeautiful roomon footmain shoppingbreakfast was deliciouslocation is great
The hotel is located right by the station.. between the tracks and the station... At first it didn't feel good given that railway stations ususally isn't the safest places to be in. But there are guards everywhere around the place.
The hotel is very nice...More
Response from Marta P, Directeur général at Mercure Lyon Centre Chateau PerracheResponded 1 week ago
We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache.
It is always a pleasure to receive positive feedback.
We are very pleased that we met your expectations during your stay and that you enjoyed our...More
The most notable part of this hotel is the outstanding staff. George, a gentlemen who worked the night shift on the 23-24 of July, showed me nothing but care and good will. He went out of his way to make me feel good and treated...More
1 Thank JP G
Response from Marta P, General Manager at Mercure Lyon Centre Chateau PerracheResponded 3 weeks ago
Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache.
We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room.
We really hope to have the pleasure...More
This hotel is situated virtually at the entrance of Gare de Lyon-Perrache, which is situated just North of the confluence of the rivers Rhone and Saone on Lyon's central Isle. It is a lovely art deco building, with lovely rooms and breakfast salon and bar....More
Thank Andy W
Response from Marta P, Directeur général at Mercure Lyon Centre Chateau PerracheResponded 2 weeks ago
Dear Andy W,
It is with great pleasure that we receive all your compliments.
I am delighted that you enjoyed your stay and the beauty of our hotel witch is a classified Art Nouveau historical monument.
The establishment was renovated with elegance and harmony in...More
When you come out of the train station, do not follow Google Maps...just turn left and walk to the front door. The directions will take you to the back entrance by going downstairs, which is not convenient when lugging bags. The hotel's location is quite...More
Response from Marta P, General Manager at Mercure Lyon Centre Chateau PerracheResponded 4 weeks ago
We very much appreciate your comments regarding your stay at the Hôtel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More
Sat Nav takes you to rear of the hotel so have to buzz in and then find your way up a flight of stairs to reception. The building itself is impressive, reception is stunning, however up to the room was disappointing, it was small and...More
Response from Marta P, General Manager at Mercure Lyon Centre Chateau PerracheResponded 11 July 2018
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive...More
We have a garage with a maximum hight of 1.80 meters.
In the street, there is some location in the public parking but it's not closed.
We stay at your disposal for any other enquiries,