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Hotel Le Vallon de Valrugues & Spa

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Hotel Le Vallon de Valrugues & Spa
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967 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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pittsburgh, pa
Reviewed 1 week ago

I have never had such a poor experience. The staff is completely dishonest, making commitments that they do not keep and then not willing to speak about it when asked. Very disappointing and would never book here again.

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Helpful?
Thank phgoodwin
DIR_GENERALE, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Phgoodwin, Thank you very much for your review. We are sorry to discover your disappointment which is obviously not the image we wish that you retain of your experience at Vallon de Valrugues & Spa. However, we would like to assure you that we constantly strive to achieve only the highest levels of quality, service and hospitality. We would...

St-Germain-en-Laye, France
Reviewed 1 week ago

We had an amazing weekend in this hotel. The staff were wonderful and very helpful (especially with parking our car). The main reason we choose this hotel was for the spa experience and we were not disappointed. We were on the first floor and our room was perfect! We really enjoyed the little hand-writing note to welcome us! The breakfast...

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Helpful?
Thank frenchgirl28
DIR_GENERALE, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Frenchgirl28, Thank you very much for writing this review. We are glad to read that you had an enjoyable stay with us, and that you appreciated the breakfast (especially the cakes), our staff, the spa and your room. We hope to welcome you soon at Vallon de Valrugues & Spa, Best Regards,

St Helens, United Kingdom
Reviewed 28 December 2016

The location of this hotel is superb, amid the rolling countryside of Provence and within easy walking distance of the town of Saint-Remy de Provence. It is also within easy driving distance of lots of other interesting places, such as medieval hill-top villages, Avignon, etc. The hotel and grounds are beautiful. However, the disappointments began on arrival. We had booked...

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4Thank Tony Viv M
Mandeville, Louisiana
Reviewed 16 November 2016

We had a very nice four-night stay at this hotel. The staff were wonderful. Our room (number 35) was large, clean and comfortable with a large, nice bed. We had a problem with the shower. It flooded the bathroom since there is no barrier between the floor of the shower and the bathroom floor, so we had to keep the...

Review collected in partnership with Hotels & Preference
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Helpful?
Thank Jessica T
Adelaide
Reviewed 18 October 2016 via mobile

This was undoubtedly the least special of our hotels in France. We stayed for two nights in September. The check in started things off poorly. There was no porter when we arrived, and I lugged our luggage out of the car. Then, I waited. It was at least five minutes before I was greeted by any staff members in the...

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Helpful?
Thank john_tillett
jugsholme
Reviewed 2 October 2016

This hotel has 5 star staff, individually they are all friendly, helpful and professional. Other pluses are the super quick excellent laundry service, good housekeeping, nice towels and robes too. The food, including breakfast is excellent and the waiting staff and chefs are very accommodating. The swimming pool area is attractive but there doesn't ever appear to be any staff...

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2Thank jugsholme
San Jose, CA
Reviewed 25 September 2016

We loved this hotel in St. Remy. The room was comfortable and had a wonderful ambiance. Sophie at the front desk was extremely helpful in helping plan itineraries and dinner reservations, thanks Sophie! But everyone was gracious, patient and nice. It's very close to the city center and we highly recommend this hotel and would gladly stay again!

Review collected in partnership with Hotels & Preference
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1Thank SanJose_CAWineLuver
boulder,co
Reviewed 17 September 2016

We stayed for tw nights and had a nice stay but our room as well as one of the other rooms of a coule traveling with us were not up to five star standard. Our room was very small and not decorated up to a claims five star hotel. As well as if our shades were not closed see into...

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Helpful?
Thank howard0928
Ireland
Reviewed 14 September 2016 via mobile

Stayed here for 5 days. Check in was efficient -Loggia room was as expected and had nice private balcony albeit small. The best feature by far was the outdoor swimming - set amidst beautiful views. However for us that was it. Absolutely no atomosphere in the hotel. We noticed that very few guests had evening dinner and during our stay...

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Helpful?
Thank Travellingcouple365
Munich
Reviewed 11 September 2016

we had a week in the hotel le vallon de valruges. The hotle is a wonderful place and the staff are very attentive and flexible to your needs. We had a small dog with us and this was no problem in fact the hotel staff looked after the dog as one of the guests. Lovely pool, rooms are clean and...

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Helpful?
Thank MandIMunich

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Vallon de Valrugues is a 5 star Hotel and Spa with 48 rooms and suites, elegant and personalized, mostly renovated in 2014. The Hotel is ideally located in a quiet area just 600 meters from the center of Saint Remy de Provence. You will enjoy discovering the gastronomic restaurant. ... more   less 

Additional Information about Hotel Le Vallon de Valrugues & Spa

Address: 9 Chemin de Canto Cigalo, 13210 Saint-Remy-de-Provence, France
Region: France > Provence > Bouches-du-Rhone > Saint-Remy-de-Provence
Price Range: ₹ 11,134 - ₹ 26,425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le Vallon de Valrugues & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Hotel Le Vallon De Valrugues And Spa
Hotel Le Vallon De Valrugues St-Remy-De-Provence
Vallon De Valrugues
Hotel Le Vallon De Valrugues & Spa Provence/Saint-Remy-De-Provence, France
Hotel Style:
#2 Luxury Hotel in Saint-Remy-de-Provence
#3 Family Hotel in Saint-Remy-de-Provence
#5 Romantic Hotel in Saint-Remy-de-Provence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Vallon de Valrugues & Spa staff and other travellers.
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Questions? Get answers from Hotel Le Vallon de Valrugues & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In our opinion the website is deceptive. Choose carefully, if at all”
 of 5 bubbles tonyvivm, 28 Dec 2016 | Read review
“Being on the second floor we had a lovely view of the country side. Rooms on the first floor may have a view of the parking lot.”
 of 5 bubbles jessicat697, 16 Nov 2016 | Read review
“Request a room with a balcony if you can, but they are more $$. Our room without a balcony was just fine though :)”
 of 5 bubbles SanJose_CAWineLuver, 25 Sep 2016 | Read review
“Don't be room 48 or 40”
 of 5 bubbles howard0928, 17 Sep 2016 | Read review
“Choose a larger room with a balcony.”
 of 5 bubbles kensR8499IA, 23 Jul 2016 | Read review
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