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Golden Tulip Villa Massalia

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Traveller (379)
Room & Suite (238)
Dining (63)
Overview
  • Excellent33%
  • Very good42%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“race course”(3 reviews)
“taxi or bus”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)
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All reviewsrace coursepool and hot tubtaxi or busmoulesroom servicesteam roomlovely hotelbusiness hotelvieux portbusiness triprooms are biglong weekendbars and restaurantsold portracecourseconventioncassis
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11 - 15 of 128 reviews
Reviewed 24 September 2017

Stayed several nights at this hotel for a conference. Hotel is old and not well maintained. Location is so so, outside of Marseilles center but in a quiet area near the beach. Hotel service is poor, staff is often quite rude and not willing to...More

1  Thank David_A75008
Response from goldentulip m, Directeur général at Golden Tulip Villa MassaliaResponded 26 September 2017

Dear David_A75008, we would like to thank you for taking the time to write your review. We are sorry to read your stay was not as you were expected. Usually our hotel and the professionalism of our staff are appreciated by our guests. Be assured...More

Reviewed 17 September 2017 via mobile

Nice hotel, lovely and clean. 5 minute walk to beach. Short car journey to Vieux Port. Food was lovely, plenty to eat for breakfast and good variety. Very helpful staff. Only problem was breakfast wasn't delivered to room on time on the morning of our...More

Thank julessrules
Response from goldentulip m, Directeur général at Golden Tulip Villa MassaliaResponded 18 September 2017

Dear Julessrules, we would like to thank you very much for taking the time to write your comment. We are pleased to read you enjoyed our hotel and location. We will not hesitate to share your feedback with our teams. Please accept our apologies regarding...More

Reviewed 8 September 2017

We arrived Marseille and we booked the hotel because we thought that was a 4* therefore we were given a room prepared for handicapped people so the shower was open, going toillet after shower would make our feet wet. The sink was so low that...More

Thank gaya931
Response from goldentulip m, Directeur général at Golden Tulip Villa MassaliaResponded 12 September 2017

Bonjour Joana P, We are sorry to read your disapointment. You booked your room the day before your arrival and our hotel was almost fully booked. We are sorry our room didn’t satisfy you. Be assured our guest’s satisfaction is our priority. Kind regards, Sandrine...More

Reviewed 26 June 2017 via mobile

Despite the Hotel being in the busy area of Bonne Veine; however sitting on the dining terrrasse which overlooked the race course and the golf course gave it a certain tranquility that was enjoyable. The service was superb, the staff always ready to serve with...More

Thank mariebannister19
Response from goldentulip m, Directeur général at Golden Tulip Villa MassaliaResponded 28 June 2017

Dear Marie, we would like to thank you very much for your kind comment. We are pleased to read you enjoyed your stay with us and our staff. We will share your feedback with them, they are going to be very touched. We hope to...More

Reviewed 22 June 2017

We booked to stay here in July , the hotel made an error with our payment and took 10 times more money than they shoul have and then took the correct amount. Despite numerous phone calls and e mails to them, it has now been...More

1  Thank 2824Debbie
Response from goldentulip m, Directeur général at Golden Tulip Villa MassaliaResponded 23 June 2017

Dear Madam, This is with regret that we have read your comment. Please accept our apologies for this experience. As you discuss with our Front Office Manager, the refund has been made immediately and regarding the extra money, your bank needs to confirm that the...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 146 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Marseille
#7 Family Hotel in Marseille
#15 Business Hotel in Marseille
#17 Luxury Hotel in Marseille
#22 Romantic Hotel in Marseille
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 146 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Marseille
#7 Family Hotel in Marseille
#15 Business Hotel in Marseille
#17 Luxury Hotel in Marseille
#22 Romantic Hotel in Marseille
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (379)
Room & Suite (238)
Dining (63)
Pool & Beach (21)
Amenities (61)
Questions & Answers
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Redfireants
23 November 2016|
Answer
Response from goldentulip m | Property representative |
Hi, Thank you for your interest in Golden Tulip Villa Massalia hotel. We do not organize any transfert. Do not hesitate to contact directly our reception, they will be able to provide you taxi contact. We remain at your... More
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Votes
Google Translation
Room Tips
"Sea facing rooms only. Others look out onto busy road and supermarkets!!"
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"choose the non smoking floor and if you want quietness request a room overlooking the horse racing track"
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"Be careful with the cheaper rooms facing the back of the hotel..."
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"Book a room with sea view or partial sea view"
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