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Best Western Hotel Marseille Bourse Vieux Port by HappyCulture

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Best Western Hotel Marseille Bourse Vieux Port by HappyCulture
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hotel Marseille Bourse Vieux Port by HappyCulture
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Showing 85: English reviews
Campuzan France
Reviewed 10 August 2016

The hotel is well placed within walking distance of the old port. Staff are very helpful and pleasant. Breakfast is nicely presented with coffee and tea available and free when needed. Position close to shops and restaurants. We stayed here before and after taking a cruise with France Croisières visiting southern Italy and the Greek islands also Corsica, such a...

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Thank Margaret M
London, United Kingdom
Reviewed 7 August 2016

My daughter and I stayed here for 4 days and it was ideal for our needs. It's clean and the rooms are descent. All the staff were very friendly and helpful particularly Jean Claude who went out of his way to help us. It's located in the centre of town so everywhere is within walking distance. I'm disabled and use...

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Thank Moriamb
Lichfield, United Kingdom
Reviewed 15 July 2016 via mobile

Stayed one night in a double room cleaning standards were poor. Bathroom dust vanity unit and hairs in the shower...... Floor not vacuumed bits all over and decoration old and tired. Poor bar area and breakfast was left out to long with much being refilled.

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Thank Greg221968
Kuala Lumpur
Reviewed 15 July 2016

It has a very (very) discreet entrance, near the port. The bedroom was small and good value for money, with a standing shower and some basic tea and coffee making facilities and safe. You can walk to Gallery La Fayette in 10 minutes and get some grub at the gourmet supermarket or you can walk to the restaurants along the...

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Thank Lavy81
Hamburg, Germany
Reviewed 22 June 2016

The hotel is OK, clean and quite. The location is close to the habour, but surrounded with many different kind of people. No hotel parking at all, but you need to park cross the street under the shopping mall with crazy expensive parking fee -- 30euro per day. With the hotel stamp, you can get 20% discount, but still 24euro...

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Thank Isabellfang
Barrie, Canada
Reviewed 8 June 2016

Review collected in partnership with Best Western
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Thank Steven V
Lugano, Switzerland
Reviewed 21 March 2016

For several reasons, I ended up being in 3 rooms during my trip. The front desk was always very understanding and accommodating. I must take the opportunity to thank Emily, who was absolutely amazing. If I ever return to Marseille, I would stay here solely based off my good experiences with her. She was so helpful and never made me...

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1Thank scfennell
Olivier B, Propriétaire at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review

Dear scfennell, We are happy to welcome you few days ago, and we are happy you give us back your advice about your trip. Your satisfaction is our priority. We are pleased that your stay has met your expectations. I will share with Emily and the rest of the team your compliments. Best regards, Olivier B. General Manager

New Haven, Connecticut
Reviewed 21 March 2016

The hotel is conveniently located, albeit in a "borderline" neighborhood. It is being renovated, and a few things are not quite up to speed, such as the television - not working on the last 24 hours, or the floor, unfinished (you practically walk on gravel). However, the staff does its best to make up for it, and is very helpful,...

Review collected in partnership with Best Western
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Thank Patrick R
Olivier B, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review

Dear Patrick R, We are happy you take the time to give us back your advice about your trip with us. Actually we work to bring you a better quality of service. We will of course be delighted to welcome you again at the end of the work so you can discover the new decoration of the hotel. Best regards,...

Twyford, United Kingdom
Reviewed 9 March 2016

Review collected in partnership with 7Ideas.com
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Thank 379martit
Olivier B, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review

Perth, Australia
Reviewed 18 February 2016 via mobile

You wouldn't even know it's a hotel if you walked past. Hole in the wall entrance. Breakfast is lacking. Rooms are small for the price! Soaps are undesirable in the bathroom. Great city location but staff were lacking in the English department. Clean but would not go back.

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Thank Allison P
Olivier B, Directeur général at Best Western Hotel Marseille Bourse Vieux Port by HappyCulture, responded to this review

Dear Allison P, We thank you for having taken time to announce us your remarks during a stay among us. We are saddened that your stay was not up to your expectations, and we take good knowledge of your remarks. We are going to strengthen our controls to avoid these inconveniences. Best regards, Olivier B. General Manager

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN Hotel Marseille Bourse Vieux Port is an all new hotel in the city center of Marseille. Deisgn, simple and cosy, this is the perfect hotel for a citybreak or a business travel. Every day enjoy our HappyTime "Pastis Bar" from 6pm to 8pm for a tasting of Pastis of all colors, of orangeade and lemonade home. ... more   less 

Additional Information about Best Western Hotel Marseille Bourse Vieux Port by HappyCulture

Address: 16 cours Belsunce, 13001 Marseille, France (Formerly Quality Hotel Marseille Vieux Port)
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Price Range: ₹ 4,855 - ₹ 10,127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Marseille Bourse Vieux Port by HappyCulture 3*
Number of rooms: 51
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Marseille Bourse Vieux Port by HappyCulture staff and other travellers.
5 questions
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King's Lynn, United Kingdom
4 months ago

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Questions? Get answers from Best Western Hotel Marseille Bourse Vieux Port by HappyCulture staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for a clean one”
494fatimam, 17 Sep 2016 | Read review
“Overlooking the Cannabiere boulevard”
754MargaretM754, 10 Aug 2016 | Read review
“Room 308 faces the tramway street, and is incredibly small. Best advice: look at other options for other hotels.”
Dracula720, 29 Oct 2015 | Read review
“Not on the street as there is a tram right next to it”
100houdam, 28 Oct 2015 | Read review
“book another hotel”
peterh712, 17 Jun 2015 | Read review
5 of 5