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Adagio Access Marseille Saint Charles

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255 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 4 weeks ago

LOCATION close to both Gare de Marseille Saint Charles train and bus station, which have shops and restaurants inside, around 20 mins walk to the city center (but a bit tired coming back will slope...). safe and quiet at night (depends on your room is facing the train station or not, but if you close the window, the sound-proofing is...

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Helpful?
Thank muizii
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

Dear Muizii thank you for taking the time to share a review about your recent stay in Adagio Access Marseille Saint Charles. I am pleased to see that you found that the aparthotel was fitting your need during your stay and that you enjoyed you stay with us. I will pass on your comments to the rest of my team...

Bangkok, Thailand
Reviewed 19 October 2016

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Helpful?
Thank OKomon
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

Leicester, United Kingdom
Reviewed 1 October 2016

Our room had a put- you-up bed with only 12" inches to get out of bed and metal work from the bed jutting out. This could have caused injury unless yo were very careful. The smoke detector had been dismantled. Under the bed, hadn't been cleaned between occupations.

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Helpful?
Thank Carolyn L
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

Dear Guest Thank you for taking the time to share your comments regarding your recent stay in Adagio Access Marseille Saint Charles. I am sorry that you did not enjoy your stay with us. I will share your comments with the rest of the team. Best regards,

Guyancourt
Reviewed 4 September 2016

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Helpful?
Thank chimpers3AQ
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

London, United Kingdom
Reviewed 24 August 2016

Re command this Hotel for transit only and not for a long stay Because it is not worthy to stay for long.It's time for this hotel to be refreshed because is getting old, dirty..I stayed with my family for a month , from our experience : the staff need some more training to the hotel standard , some of them...

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Helpful?
1Thank 834SANTOS
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

Thank you for your comment. We are deeply sorry to hear to had trouble during your stay with us. As a chain Aparthotel, we cannot decide when the building will be refreshed unfortunatly but we will transfer tour remarks to our head office. As for the staff training, we will take care of it ASAP. Best regards

Plymouth, United Kingdom
Reviewed 3 July 2016

Whilst the apartments are situated close to the train station for those who may require access, it is still quite a walk to the Vieux Port and anything of real interest. This may not be a problem if you are quite mobile but as a family with young children it was a hindrance each day. Whilst we were aware of...

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Helpful?
Thank MessysTravels
Emilie G, Front Office Manager at Adagio Access Marseille Saint Charles, responded to this review

Thank you for your comment on our Aparthotel. Regarding the rates and cleaning policies, It's part of our goals to make you feel independant like home so we do not provide the same services as an Accor hotels. Our apologies about the quality of the cleaning and the equipment in the breakfast lounge, we will refers it in our staff...

Shrewsbury, United Kingdom
Reviewed 28 June 2016

Myself and 4 friends stayed here and we were in Marseille for the football during Euro 2016. Although the apartment is very basic and will win no awards for being amazing, it is what we all expected. With the Euro's coming to France, the prices of hotels all went up and we were looking for somewhere to stay that was...

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Helpful?
Thank Paul F
Emilie G, Front Office Manager at Adagio Access Marseille Saint Charles, responded to this review

Thank you for your comment. Indeed, with the Aparthotel concept, cleaning is included once a week starting at a minimum stay of 8 nights. Best regards

Hong Kong, China
Reviewed 4 June 2016

I stayed here on 3 June for one night only. Hotel location is fine just beside train track.hotel’s hardware is very good but software is not my pleasure as no reception staff working on Saturday afternoon, I must check out at 11;00 am. So I cannot apply for late leaving my room. Hotel room is wonderful with free wi fi,kichen...

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Helpful?
Thank Benny H
Emilie G, General Manager at Adagio Access Marseille Saint Charles, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

New York City, New York
Reviewed 31 March 2016 via mobile

I only booked this hotel because of the proximity to the train station and yes it is very close to the station. Unfortunately this area after sunset is not exactly safe.... And I would not recommend walk anywhere in the neighborhood . The hotel itself is very basic, there is only a vending machine if you need some water/soda. The...

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Thank Kvnyusa
Emilie G, Directeur général at Adagio Access Marseille Saint Charles, responded to this review

Dear Guest Thank you taking the time to share your comments about your recent stay in Adagio Access Marseille Vieux Port. I am sorry that you did not enjoyed your stay with us. I will share your comments with the rest of team, I hope we will have the pleasure to welcome you back. Best regards,

An Accor traveller
1 review
Reviewed 18 January 2016

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Thank An Accor traveller
DOMINIQUE A, Directeur général at Adagio Access Marseille Saint Charles, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff

Additional Information about Adagio Access Marseille Saint Charles

Address: 23 rue Honnorat, 13003 Marseille, France (Formerly Citea Marseille Saint-Charles)
Region: France > Provence > Bouches-du-Rhone > Marseille
Price Range: ₹ 3,452 - ₹ 5,753 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adagio Access Marseille Saint Charles 3*
Number of rooms: 126
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Hotel Style:
#6 On the Beach Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Adagio Access Marseille Saint Charles staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location was good and relatively near to the quay but the quality of the room let it down.”
 of 5 bubbles carolynl573, 1 Oct 2016 | Read review
“Never choose rooms oposite Gare St Charles”
  • wall light in sitting room
  • spotlight in the bathroom
  • mattress in sitting room
  • Desk
  • Light in sitting room
  • Bed room frame door
  • Pillar in the sitting room
 of 5 bubbles 834SANTOS, 24 Aug 2016 | Read review
“If you like seeing people going places, get a room at the front. The double glazing is goos and effective as regards noise.”
 of 5 bubbles Casamatita, 22 Dec 2015 | Read review
“Do not choose a room that faces the train station as it is rather noisy .”
 of 5 bubbles alicedesmond, 14 Jan 2015 | Read review
“Take a higher floor facing train station if you like trains.”
 of 5 bubbles tonyo625, 23 Dec 2014 | Read review
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