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Best Western Masqhotel

Booking.comUS$ 126*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Masqhotel
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677 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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Stafford, United Kingdom
Reviewed 2 weeks ago

We chose the Best Western Masqhotel after reading other peoples reviews of it and boy what a find. The hotel is in a side street just of the main duel carriage way into La Rochelle and vertualy right opposite the other side of the carriage way is the Railway Station, so if your traveling by train its just perfect a...

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Helpful?
Thank Ross R
Kilwinning, United Kingdom
Reviewed 5 April 2017

Stayed for two nights and had an amazing time. The staff gave me such a warm and friendly welcome and they were so efficient in booking us in. A really prompt service. All of the staff we met were so professional and impeccably dressed. The hotel room was beautifully decorated really modern and I loved the little touches of providing...

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Helpful?
1Thank MEB0105
Management response:

Dear MEB0105, Thank you so much for your comment. We are delighted to read that your experience at the Masqhotel has fully satisfied you. We hope to have the pleasure of welcoming you soon for a future stay. Kind regards, Léa Front desk manager

Budapest, Hungary
Reviewed 20 March 2017 via mobile

Had an absolutely fantastic stay. Check in was smooth, and Pierre the receptionist did his outmost to help us throughout our stay. The location is great, a longer, but not exhausting walk from the bus stop, however the train station is just few minutes away. The hotel is modern and clean, with a nice lobby to have some drinks.

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Helpful?
1Thank RimoRoli
Management response:

Dear RimoRoli, Thank you very much for your opinion, which makes us warm in the heart. We are always very happy when we have succeeded in satisfying our customers. It seems that you found the hotel to your liking, and we are delighted. We hope to have the pleasure of welcoming you again at Masqhotel. Kind regards, Léa Front desk...

Hong Kong, null, Hong Kong
Reviewed 2 March 2017

Room was bigger than the average hotel room (stayed at another Best Western just before going to La Rochelle). The rooms here are modern and facilities are good. Also tried their "light meal" (room service) for one night for 16 euros - wasn't bad at all. They have 3-4 choices for the starter (all soups) and main course. Actually it...

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Helpful?
1Thank KC930
Management response:

Thank you very much for your appreciation. Our biggest satisfaction is you! Our work makes sense when our guests have had a great time in our establishment. Thank you for choosing us and we very much look forward to welcoming you again. On behalf of the entire Masqhotel team, we thank you for your trust. Kind regards, Léa - Front...

Poitou-Charentes, France
Reviewed 20 February 2017

This is as good as it gets ! Super hotel run by top class staff who are helpful friendly and courteous. Spacious room with the details which make all the difference Also the location is perfect. What more could one want ?

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Helpful?
Thank HenriettaDick
Management response:

Dear Henrietta, We have customers who appreciate the service we deliver to them, but we sincerely wanted to thank you for this very enthusiastic review! Our work makes sense thanks to you, and it makes us warm to the heart. You will always be welcome at Masqhotel. Kind regards, Léa - Front desk manager

Southampton, United Kingdom
Reviewed 21 December 2016

Stayed here along with Gloucester rugby supporters for two nights. Staff very friendly room very comfortable & champagne breakfast well presented. Well situated for easy access to the harbour front & the multitude of bars & restaurants in the beautiful city of La rochelle

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Helpful?
Thank garywalshe2016
La Canada
Reviewed 1 November 2016 via mobile

We come here the sleeping beautiful french seashore town for a week to attend Ocean Conference. This morning I was in my room ,the living room. Maid came to clean, when she left, I ask her where is my daily 2 bottles water supply? She took me to the bedroom closet and show me under my clothes I've kept water...

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Helpful?
Thank Cecilia L
Masqhotel, Manager at Best Western Masqhotel, responded to this review

I again express regret for the misunderstanding with the Head Housekeeper. As previously mentioned, her intention was not to rifle through your belongings, but to check that the laundry bag and list were in place. She was incorrect in not supplying the two bottles of water that you requested, but I thought that this mistake had been forgiven when I...

Romsey, United Kingdom
Reviewed 15 October 2016 via mobile

This is a great hotel, the room was really spacious, clean and a very comfortable bed. It was good to see there was plenty of places to plug my phone, computer etc. The breakfast was good and fresh, friendly receptionists and bar staff. My second visit and I am still very impressed and will definitely return.

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Helpful?
Thank Alandrummy
Essex, UK
Reviewed 13 September 2016

This is a pleasant modern hotel and we got good service from reception and room staff. But it lacks character and the location, although close to the station and the centre, is amongst offices and businesses rather than other hotels or even residences. It felt a bit Travel Inn and there was a corporate party from Ikea whilst we were...

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Helpful?
Thank ingatestonian
Kilkenny
Reviewed 11 September 2016

We stayed here recently , second time to beautiful La Rochelle and think there's better hotel options , location is grand right near train station about a ten minute stroll into centre , rooms very small and poor wifi , not enough hot water to have a bath at night & in mornings water warm not hot , the most...

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Helpful?
2Thank Alison22

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about Best Western Masqhotel

Address: 17 Rue De L'Ouvrage A Cornes, 17000, La Rochelle, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > La Rochelle
Price Range: ₹ 6,952 - ₹ 11,731 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Masqhotel 4*
Number of rooms: 76
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Also Known As:
Best Western Hotel Masqhotel
Best Western La Rochelle
La Rochelle Best Western
Hotel Style:
#1 Green Hotel in La Rochelle
#1 Luxury Hotel in La Rochelle
#2 Romantic Hotel in La Rochelle
#3 Business Hotel in La Rochelle
#7 Family Hotel in La Rochelle
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Masqhotel staff and other travellers.
6 questions
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Maitland, Australia
over a year ago
Viera, Florida
over a year ago
Alresford, United Kingdom
over a year ago

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Questions? Get answers from Best Western Masqhotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor and the room was so quiet.”
MEB0105, 5 Apr 2017 | Read review
“Read the description - what you read is what you get.”
HenriettaDick, 20 Feb 2017 | Read review
“Top floor is no smoking and great views”
CliveH716, 7 Sep 2016 | Read review
“I think the y are all lovely. Vers modern and ho tech.”
115Nancy2011, 27 Aug 2016 | Read review
“Not sure can assist, but our room overlooked one of the side streets but was quiet and well presented”
RedDogDreamz, 17 Aug 2016 | Read review
5 of 5
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US$ 126* /night
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Prices are for 1 room, 2 adults
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