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665 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Poitou-Charentes, France
Reviewed 6 days ago NEW

This is as good as it gets ! Super hotel run by top class staff who are helpful friendly and courteous. Spacious room with the details which make all the difference Also the location is perfect. What more could one want ?

Thank HenriettaDick
Southampton, United Kingdom
Reviewed 21 December 2016

Stayed here along with Gloucester rugby supporters for two nights. Staff very friendly room very comfortable & champagne breakfast well presented. Well situated for easy access to the harbour front & the multitude of bars & restaurants in the beautiful city of La rochelle

Thank garywalshe2016
La Canada
Reviewed 1 November 2016 via mobile

We come here the sleeping beautiful french seashore town for a week to attend Ocean Conference. This morning I was in my room ,the living room. Maid came to clean, when she left, I ask her where is my daily 2 bottles water supply? She took me to the bedroom closet and show me under my clothes I've kept water...

Thank Cecilia L
Masqhotel, Manager at BEST WESTERN Masqhotel, responded to this review

I again express regret for the misunderstanding with the Head Housekeeper. As previously mentioned, her intention was not to rifle through your belongings, but to check that the laundry bag and list were in place. She was incorrect in not supplying the two bottles of water that you requested, but I thought that this mistake had been forgiven when I...

Romsey, United Kingdom
Reviewed 15 October 2016 via mobile

This is a great hotel, the room was really spacious, clean and a very comfortable bed. It was good to see there was plenty of places to plug my phone, computer etc. The breakfast was good and fresh, friendly receptionists and bar staff. My second visit and I am still very impressed and will definitely return.

Thank Alandrummy
Essex, UK
Reviewed 13 September 2016

This is a pleasant modern hotel and we got good service from reception and room staff. But it lacks character and the location, although close to the station and the centre, is amongst offices and businesses rather than other hotels or even residences. It felt a bit Travel Inn and there was a corporate party from Ikea whilst we were...

Thank ingatestonian
Reviewed 11 September 2016

We stayed here recently , second time to beautiful La Rochelle and think there's better hotel options , location is grand right near train station about a ten minute stroll into centre , rooms very small and poor wifi , not enough hot water to have a bath at night & in mornings water warm not hot , the most...

2Thank Alison22
Lincoln, United Kingdom
Reviewed 7 September 2016

Having arrived by car from the UK we were pleased that we had booked a garage slot for our short holiday. Having been welcomed at reception, we were given the code for the garage and swiftly found a vacant slot, had the luggage on a trolley and we're back in reception where all was explained to us. We had booked...

1Thank Clive H
Reviewed 5 September 2016 via mobile

I was in this hotel in 2012 on business and I must say that is a great hotel with fully equipped rooms, in a very nice city. Then I realized the 'inconvenience that the goalkeeper on the evening before departure is wrong to make me the bill (paid more) and in the morning a very beautiful blonde lady apologized dell'...

Thank Leonardo G
Beijing, China
Reviewed 2 September 2016 via mobile

The hotel has a very friendly and well trained, multicultural staff; all of whom are proficient in English. The hotel itself, is clean, comfortable, and quiet. It is well located, not far at all from the many wonderful pubs and restaurants nearby. For business, I have to believe this is a very good choice. Thank you.

1Thank Aileron_buzz
Bedford, Massachusetts
Reviewed 28 August 2016

I have never in all my years as a single traveler had a room upgrade so I was delighted as a first time guest making my reservation thru Best Western to have been upgraded. And when my trip fell apart because of the Air France strike I just dialed the 800 number and was re-scheduled with ease. I really can't...

Thank 115Nancy2011

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Masqhotel

Address: 17 rue de l Ouvrage a Corne, 17000, La Rochelle, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > La Rochelle
Price Range: ₹ 5,858 - ₹ 10,939 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Masqhotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Hotel Masqhotel
Best Western La Rochelle
La Rochelle Best Western
Hotel Style:
#1 Luxury Hotel in La Rochelle
#1 Green Hotel in La Rochelle
#2 Romantic Hotel in La Rochelle
#3 Business Hotel in La Rochelle
#7 Family Hotel in La Rochelle
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Masqhotel staff and other travellers.
6 questions
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Maitland, Australia
over a year ago
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over a year ago
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Questions? Get answers from BEST WESTERN Masqhotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read the description - what you read is what you get.”
 of 5 bubbles HenriettaDick, 20 Feb 2017 | Read review
“Top floor is no smoking and great views”
 of 5 bubbles CliveH716, 7 Sep 2016 | Read review
“I think the y are all lovely. Vers modern and ho tech.”
 of 5 bubbles 115Nancy2011, 27 Aug 2016 | Read review
“Not sure can assist, but our room overlooked one of the side streets but was quiet and well presented”
 of 5 bubbles RedDogDreamz, 17 Aug 2016 | Read review
“All of the rooms seemed fine”
 of 5 bubbles bobd300, 16 Jul 2016 | Read review
5 of 5