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Novotel Nantes Centre Gare

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Traveller (122)
Room & Suite (95)
Dining (19)
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Overview
  • Excellent16%
  • Very good53%
  • Average22%
  • Poor7%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (476)
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6
30
17
5
2
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All reviewsstandard novotelhotel restaurantplace to staystandard roomminute walkwithin easy walking distancefree wificentrecitytoilet
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1 - 5 of 60 reviews
Reviewed 1 February 2018

the service is good, a bit slow for the bar but at the dinner and the reception, the people were friendly and very professional. it is quiet and quality of bed quite good also. a good place to stay for business

Thank morganeBZH27
Reviewed 8 November 2017

Our room was late when we arrived at 6pm. The reception did not even apologise. Our room was a privileged upgraded room, but its was nothing special except the coffee machine. The daily cleaning was late once arrived at 6.30 so we did not asked...More

Thank gjanzso
Response from Benoit B, Responsable réception at Novotel Nantes Centre GareResponded 11 December 2017

gjanzso, We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 31 October 2017

I had nothing but issues with this hotel regarding service. The room was impeccable, but it does seem that there are systems in place that the hotel is incapable of managing. Every day, some times, multiple times per day, there were issues. It started with...More

Review collected in partnership with Accorhotels.com
Thank matthewn492
Response from Benoit B, Responsable réception at Novotel Nantes Centre GareResponded 11 December 2017

Dear matthewn492 , Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 10 July 2017 via mobile

I rarely have given such a poor review of a hotel. However, with this one I must. As you walk into the hotel there is a strong sewer smell that is overwhelming. It doesn't get much better either. This should be a 2 or maybe...More

Thank Stephen K
Response from Benoit B, Responsable réception at Novotel Nantes Centre GareResponded 4 August 2017

Dear Stephen K, Thank you for taking the time to write to us following your stay at Novotel Nantes Center Gare. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our most...More

Reviewed 10 July 2017

standard Novotel hotel, in a good location with some shops nearby and within easy walking distance of the city centre, some colleagues had dinner in the hotel but were not very impressed with the food, the staff were nice/friendly, I was unable to find a...More

Thank R H
Response from Benoit B, Responsable réception at Novotel Nantes Centre GareResponded 4 August 2017

Dear, Thank you for taking the time to share your opinion. We hope to see you very soon! Yours faithfully, Yours sincerely,

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 82 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Nantes
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 82 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Nantes
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (122)
Room & Suite (95)
Dining (19)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for the view on the river"
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"Ask for a room overlooking the Felix Canal, preferably on the 4th or 5th floor. If you can afford the extra..."
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"The view onto the canal side was good."
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"If you are a non smoker make sure to book accordingly"
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