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Mercure Le Mans Centre

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Mercure Le Mans Centre
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395 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Brighton, United Kingdom
Reviewed 2 weeks ago

Very poor customer service. Room was exceedingly hot, over 30c- on asking about the air-con was told it was not yet switched on, Web-site says all rooms air-conditioned, not just some of the year! Reception told us all the other rooms would be the same, there was nothing she could do, suggested we opened the window. We did this but...

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Thank anjosjest
UK
Reviewed 5 weeks ago

Stopped for 1 night en route to the South of France. Hotel is tucked away a short walk from the Old Town in a very handsome building. We parked our car in a very tight and small underground parking lot. Check-in was quick and easy. Priviledge room booked was pleasant but the safe was locked and not bolted down. After...

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Helpful?
Thank Malim27
lemanscentre, Directeur général at Mercure Le Mans Centre, responded to this review

Dear, We thank you for taking the time to leave a comment about your stay in our Hotel. We are pleased to know overall you enjoyed your stay. We are deeply sorry for the little mistakes along the way, we fixed them with your help. We are always improving thanks to the feedback of our clients. We hope to have...

Canterbury, United Kingdom
Reviewed 6 March 2017

The hotel has a rather grand main entrance and reception area. Our room was quite small but well appointed and quiet with an average size good quality batnroom. It was all well presented, clean with a very comfortable bed and a good shower. Located about 10 minutes walk to the cathedral and very beautiful Old Town - well worth visiting...

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Helpful?
Thank le_mans_stig
lemanscentre, Directeur général at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for leaving a comment about your stay with us. We take notes from your comment and thank you for taking the time to leave it. Please know if the room is not big enough, we may have other rooms that can make you happier, never hesitate to contact us as we are available at any...

London, United Kingdom
Reviewed 4 March 2017 via mobile

Although ideally situated close to the town centre with ample secure parking and a grand entrance.. wasn't too impressed by room we were given for the price we paid. To top it all room service was diabolical.. ordered a cheese platter, a bowl of fruit and a glass of wine ..waited an hour and a half only to be told...

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1Thank Sunnydelite28
lemanscentre, Directeur général at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for coming back to us after your stay in our Hôtel. We take notes from what you said and will improve ourselves. Please know that if the room you booked wasn't what you expected, maybe another one would be your kind, don't hesitate to come to the reception and ask for another room. We are...

Montreal, Canada
Reviewed 21 February 2017 via mobile

great hotel, well located, staff friendly, rooms are big and clean, and the internet is fast and free the only minor downside is that my king bed was actually 2 small bed put together, but beside that, i had a very nice stay

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Thank brunoarchambault
Raleigh, North Carolina
Reviewed 14 January 2017

I enjoyed my stay at Mercure Le Mans Centre during my business trip. I was able to stay two nights and enjoyed the beautiful hotel and its history. The breakfast in the morning was very nice. I enjoyed the second morning with the scrambled eggs and sausage. The only negative was regarding the bathroom. There were no washcloths, only large...

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Helpful?
Thank rhilton08
lemanscentre, Directeur général at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for this comment that is always. We are really happy to know you enjoyed your stay with us. We take note of your concerns and will try to upgrade our service. Thank you very much for taking the time to tell us. Hope to welcome you again soon. Kind Regards, Mr DOGUI Mohamed. Hotel Manager.

Brisbane, Australia
Reviewed 4 January 2017

The staff of the hotel were fabulous. They were ever so accomodating and helpful throughout our stay.New Year's Day was our check-out, but with the staff persistently trying to find a taxi service to take us to the station, to no avail, they offered to drive us to the station in their personal car. Thanking you for being so gracious....

Review collected in partnership with Accorhotels.com
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Thank Lilylou1
lemanscentre, Directeur général at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for such a nice comment about your stay with us on Trip Advisor. We are really happy to know you enjoyed your stay with us during this time of year. Me and my team wish you again a Happy New Year 2017. We take this comment as a reminder that everything we do for our...

Uckfield, United Kingdom
Reviewed 13 November 2016 via mobile

My wife and I recently traveled to the South West of France and stopped overnight both going and returning from our visit at the Mercure Le Mans Centre. We had read the website and looked at reviews and chose to stop here because it seemed to tick our boxes. On arrival on Saturday we were informed both the bar and...

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Helpful?
Thank clives868
lemanscentre, Gérant at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for such a nice comment about your stay with us on Trip Advisor. We are deeply sorry for your deception. Please know that the bar is open on week-ends. For the restaurant, it's closed on week-ends and it's clearly stated on the website. You can always ask for anything more than what you need. Hope...

Derby, United Kingdom
Reviewed 31 October 2016

Stayed here for one night and whilst only about 10 minutes from Place de la Republique it's down streets that are not well frequented. The staff spoke English. Breakfast was reasonable. I didn't sleep brillantly with a limited number of pillows available. Lighting was good and wifi worked well. The towels were on the small side. What really let it...

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Helpful?
Thank Sam3314
lemanscentre, Propriétaire at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for such a nice comment about your stay with us on Trip Advisor. We take note of your remarks and will improve the things you talked about. You have extra pillows in the warderobe and always can ask for more to the reception by phone from your room. We can always help you, never forget...

Bangkok, Thailand
Reviewed 22 October 2016 via mobile

We stay 1 night at privilege room, big space, big bed, and free soft drinks Hotel location is good, walk around 5 min to republic square, that square have everything restaurant, supermarket I'm parking at IBIS park location but it's fine

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Thank Nattawob
lemanscentre, Propriétaire at Mercure Le Mans Centre, responded to this review

Dear, Thank you very much for such a nice comment about your stay with us on Trip Advisor. We are happy to see you enjoyed your stay with us. Hope to welcome you again soon. Kind Regards, Mr DOGUI Mohamed. Hotel Manager.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Le Mans Centre is located in the city centre, 500m from the old city, known as the Citee Plantagenet, and 5 km from the Buggati circuit. The hotel features 68 airconditioned rooms including 3 for persons with limited mobility. All rooms havetelevision and WiFi wireless Internet, a bar open from 6.00 p.m. to midnight, 2 meeting rooms and a private paying car park. ... more   less 

Additional Information about Mercure Le Mans Centre

Address: 19 rue Chanzy, 72000, Le Mans, France
Region: France > Pays de la Loire > Sarthe > Le Mans
Price Range: ₹ 5,133 - ₹ 10,681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Le Mans Centre 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure Le Mans
Hotel Style:
#1 Luxury Hotel in Le Mans
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Le Mans Centre staff and other travellers.
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Questions? Get answers from Mercure Le Mans Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends if air con is working”
anjosjest, 4 Apr 2017 | Read review
“Free, fast wifi on hand.”
PaulNCKent, 12 Sep 2016 | Read review
“There are two Privilege level rooms that have outdoor balconies”
K2644RZpatrickb, 16 May 2016 | Read review
“Try not to overlook the car park”
666Bunty, 15 Sep 2015 | Read review
“no point asking for views, as not much to see!”
433karenz, 14 Sep 2015 | Read review
5 of 5