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Mercure Rouen Centre Cathedrale Hotel

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1,238 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Rouen Centre Cathedrale Hotel
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Showing 588: English reviews
Locust Grove, VA
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 June 2013

My wife and I stayed at this hotel on two separate nights in May 2013. It is located very near the cathedral, and close to other worthwhile sites. We arrived by train and pulled our bags from the train station to the hotel. It's a bit of a slog, but mostly downhill. The trip back to the station uphill was... More 

1 Thank Buffleheadjoey
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Sirs, We thank you very much for this nice comment written on Tripadvisor. We are pleased to read that you had a pleasant in our establishment and I will share your mind with the staff and congratulate them. We hope to see you soon at the Mercure Rouen Centre Cathédrale. Best regards. C. POMAREDE More 

Burton, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2013

The hotel is in a good location but can be difficult to get to by car. Some one way roads in the area have changed direction making some maps out of date. The room was clean and comfortable. We thought the breakfast was expensive both full and minimal. Underground car parking was very convenient.

Review collected in partnership with Accorhotels.com

Thank EgbertBear
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Sir or Madam, We would like to thank you for your opinion in Tripadvisor. Indeed, an update of maps is required because some roads direction have changed and the parking is really appreciated by our guests. It will be a pleasure to welcome you again on our establishment and we wish you a very good week-end. Best regards. More 

Northampton, United Kingdom
1 review
Reviewed 3 June 2013

Great location, however beds VERY firm, I have slept on more comfortable campbeds. Air con not very effective and windows locks (I suppose we could have asked them to open them) so room stuffy. Why are these hotels so mean with tea bags? One regular teabag per couple?

Review collected in partnership with Accorhotels.com

Thank LizCoombe
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Sirs, We thank you for the time you spent to give your mind on Tripadvisor and we are really sorry to know that your stay did not meet your expectations. Please, be sure that we take your remarks into account in order to improve our services. We hope to see you again at the Mercure Rouen Centre Cathédrale and... More 

Henderson, Nevada
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2013

We arrived in Rouen by car and stayed overnight at this hotel before traveling to Nice by train. The car rental return (Hertz) is at the train station Gare-Rue Verte. This hotel is close to the train station and was easy to hire a taxi for transfer to and from the hotel. The hotel is very nice, modern and clean.... More 

1 Thank David S
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Sir, First of all, we would like to thak you for this comment written on Tripadvisor. As you said, the hotel is very close to the train station (10 minutes walking) and in the heart of the city of Rouen. I will share your opinion with the staff because it is always a pleasure for us to know that... More 

Maarssen, The Netherlands
Level Contributor
193 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 26 May 2013

Nice hotel in the city center of Rouen. Good breakfast with friendly staff. The rooms had closed windows with no air conditioning so it was warm at night. Park your car in a city parking place, and not in the hotel parking garage becaus it is small.

1 Thank Kenromp
Porto Alegre, RS
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 May 2013

My husband and I stayed at this hotel for 1 night ! I had read it was difficult to find , but I thought that with a GPS we could do it !! Wrong , it was hell to find ! Never go there by car , ever !!! We booked a privilege room, cozy but small . Breakfast was... More 

Thank beatrizantonini
Toronto, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2013

The hotel is steps from the Cathedral, which was awesome. The nearby brasserie, cafes and paterssaries were great. The furniture was from the 80's. The bed rock hard, and a tweed sofa bed from the 80's. Finding the hotel was hell. GPS failed - The number of blocked 1 way streets, construction blocked streets, and taxi-only access streets meant our... More 

Thank Hector_C_Toronto
Bath, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed 15 May 2013

The Rouen Mercure is very centrally located just a few steps from the cathedral. It is a high quality hotel, with very comfortable rooms and efficient staff. The main problem is finding it, which is no mean feat by car - we found it extraordinarily difficult. and the car park is not easy to navigate!

Review collected in partnership with Accorhotels.com

Thank drewangolf
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 May 2013 via mobile

the hotel is in a great location for a short stay in Rouen and in a very atmospheric area of the historical town centre. Didn't find it difficult to find, it is right next to the Cathedral which is a poignant building, showing the ravages of war. Room was decent size and bed good. very helpful staff. Just ensure you... More 

1 Thank Moya S
Derbyshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 13 May 2013

The hotel is siuated at the heart of the old town and gives walking access to all of the sights. Although it is a little hard to find the hotel car park, the staff could not have been more helpful. We parked in a nearby street and walked to the hotel to ask directions. The room was brilliant with a... More 

Review collected in partnership with Accorhotels.com

Thank gdr52

282 photos of this hotel

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 

Additional Information about Mercure Rouen Centre Cathedrale Hotel

Address: 7 rue Croix de Fer, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: ₹ 6,243 - ₹ 8,638 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rouen Centre Cathedrale Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale
Hotel Style:
#2 Business Hotel in Rouen
#4 Luxury Hotel in Rouen
#5 Family Hotel in Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Rouen Centre Cathedrale Hotel staff and other travellers.
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Questions? Get answers from Mercure Rouen Centre Cathedrale Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“508 has view of Cathedral, lovely feel of old, inner city. Amazing.”
 of 5 bubbles easypeasy2013, 5 Nov 2016 | Read review
“Top floor is best”
 of 5 bubbles tonyinbrighton, 3 Nov 2016 | Read review
“Quieter floors higher up”
 of 5 bubbles Homerdean, 10 Oct 2016 | Read review
“A fourth floor room with a cathedral view is highly recommended”
 of 5 bubbles FoodieOswestry, 2 Oct 2016 | Read review
“See if you can get a Cathedral View”
  • View from the room of Rouen Cathedral
  • Huge TV and desk area
  • View from the room over Rouen
  • The Room
 of 5 bubbles Tebbski, 12 Sep 2016 | Read review
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