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Mercure Rouen Centre Cathedrale Hotel

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Traveller (333)
Room & Suite (165)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park.
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Property amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
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Location
Full view
100Great for walkers
Grade: 100 out of 100
360Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
1,685Reviews
421Photos
16Q+A
100Room tips
Traveller rating
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Popular mentions
very center of rouen.very nice hotelvery complete breakfastparking underneath the hotel not easy to move in with a normal to big caronly a couple steps away from the cathedrali do recommand this hotel
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Review collected in partnership with Accorhotels.com
Hotel's Favourite
Perfectly located hotel in the center of historic Rouen. A bit difficult to find by car and the hotel has to supply you a code that opens a barrier to let you drive to the hotel. They have parking for some cars under the hotel but the spaces are tiny and limited in number.
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Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel
Responded 18 Jul 2018
Dear Guest, Thank you very much for taking the time to write this detailed and positive comment, It is real pleasure to read you enjoyed your stay in our renovated hotel. Be sure your satisfaction about our location, our breakfast, our friendly and helpful staff will be share with all our team. As you noticed our parking has only 43 places for 125 rooms. We often advise our guests who arrive late to call us before arriving to know if there is some place available. The closest secured parkings are the one of the “Palais de Justice” and the one “place de la haute vieille tour”, both 5 minutes walk away, We would be happy to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager
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The hotel is in a very central nd convenient location and the hotel staff were friendly and helpful. The shower in our room was great and that’s about where it ends. We stayed in room 209 which had very little natural light as it faced a high rise enclosed courtyard so sitting
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Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel
Responded 10 Dec 2018
Dear Guest, Thank you for taking the time to tell us about your experience. We are happy to read your satisfaction about our staff and our services. We are sorry to read your disappointment about the buffet breakfast, which is often appreciated thanks to the diversity of the offered products. At Mercure, we strive to provide a superior service experience for every customer. We understand your remark about the hygiene and the bread. This is why we put everything needed to not touch directly the bread, but we are not responsible of the discourtesy and non respect of some guests. Please note that our express breakfast costs 8€ and includs a hot drink, orange juice, pastry or bread, butter and jam, We hope that you will give us the opportunity to better serve you in the near future. Sincerely, C.Pomarède - Mercure Rouen Centre Cathedrale
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Hotel was very clean and bright, lovely quiet room. Staff were very efficient and friendly. Breakfast was good with a good variety of food for all tastes, continental and English. Location of hotel is perfect, right in the centre of Rouen and next to the beautiful Cathedral, and
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Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel
Responded 10 Dec 2018
Dear Guest, Thank you for your comment, We are glad to read your satisfaction about our hotel and our services. As you said, our hotel has a great location to visit Rouen, next to the Cathedral and restaurants. Our friendly and professional team would be happy to guide you to the restaurant of your convenience. We hope to welcome you soon, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager
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Perfect location to see the Cathedral, as only a minutes walk from it. The rooms were clean and tidy. The breakfast buffet had a very good variety of options. It was also good for us as the hotel provided high chairs and travel cot, which was good for our 7 month old baby.
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Review collected in partnership with Accorhotels.com
Response from Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel
Responded 7 Dec 2018
Dear Nathan, We would like to thank you for your nice comment, Your satisfaction about our location, our hotel and our services will be shared as soon as possible with our team. We would love to welcome you and your family again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager
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Photo provided by managementMercure Rouen Centre Cathedrale Hotel
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Photo provided by managementMercure Rouen Centre Cathedrale Hotel
Chambre
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Dear Tim, We have a secured luggage store room and you can leave your luggage in it. We are looking forward to greet you, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager
0 votes
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Dear Anthony, For two adults and two children, we recommand you to book a standard room with one double and one sofa bed. You can also book a Suite to have more space and more comfort. Best Regards, C.Pomarede - General Manager Mercure Rouen Centre Cathedrale
1 vote
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Does the car park have a height restriction? Our campervan is about 2.2m
Dear Karina, Our parking does have a heigh restriction, it cannot receive cars higher than 1,85 meter. Our team can would be happy to advise you by phone or email the nearest suitable parking. We look forward to welcome you, Best Regards, C.Pomarede - Mercure Rouen Centre Cathedrale Manager
0 votes
Does the car park have a height restriction? Our campervan is about 2.2m
Dear Karina, Our parking does have a heigh restriction, it cannot receive cars higher than 1,85 meter. Our team can would be happy to advise you by phone or email the nearest suitable parking. We look forward to welcome you, Best Regards, C.Pomarede - Mercure Rouen Centre Cathedrale Manager
0 votes
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"Ask for a room with natural light and a decent mattress."
"A Cathedral view is more expensive, our room was facing the front of hotel, the hotel is located in a pedestrian only area"
"A suite is worth the extra outlet."
"The higher the better."
"Don't take your car."
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PRICE RANGE
US$ 108 - US$ 161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure rouen centre cathedrale hotel rouenaccor rouen centre cathedrale
LOCATION
FranceNormandyHaute-NormandieSeine-MaritimeRouen
NUMBER OF ROOMS
125
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