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Mercure Lille Metropole Hotel

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Mercure Lille Metropole Hotel
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466 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Oxfordshire, United Kingdom
Reviewed 6 days ago NEW

Close to motorway, but sat nav assistance for last 1km much appreciated. Unimposing from outside, but very warm welcome & able to check in before midday. Standard room was very comfortable & well lit & a view overlooking lawns & trees rather than the car park was appreciated. We benefited from a set menu dinner which we were surprised to...

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Helpful?
Thank jon52476
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Many thanks for your comments after your stay in our hotel. We hope to see you again for your next stay in our region. Very best regards. Yours sincerely. Denis Pierrel General Manager

Hannover, Germany
Reviewed 3 weeks ago

This must be one of the best Mecure hotels I have stayed in. I am currently working in Lille and have now been here for over 3 months. All the staff are exceptional, there is ample free car parking. Its location is great close to the centre just one road and in less than 10 minutes you are in the...

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Helpful?
Thank theblade70
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear Customer, Many thanks for your comments !... We hope to see you again for your next stay in our region. Very best regards from all the team !... Denis Pierrel General Manager

Vancouver, Canada
Reviewed 14 October 2016 via mobile

My family booked this lovely hotel and was very happy.Wow it's a great hotel and location. Rooms were clean and spacious. I work for 5 star hotel so I was impressed. Found the staff all friendly and helpful especially Alix at Front Desk who know all her guests by name, that's so important that you are not just a room...

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Helpful?
Thank Winster72
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Many thanks for your wonderful comments and see you for your next stay in Lille, with great pleasure of course !... Sincerely yours. Denis Pierrel Général Manager

Reviewed 16 September 2016 via mobile

Stayed here one night on business. Hotel was clearly signed posted from the main road so it was easy to find! There was ample free parking. Check in wasn't that quick but appreciate that someone was2 being trained up. Room was ok, bedroom funiture was a bit tired but rest of the room was fine. The bed was massive and...

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Helpful?
Thank Rachel S
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Thank you for your comments concerning your stay in our hotel, which help us to progress everyday to better satisfy all our customers. Hoping to have the pleasure to receive you again, Best regards. Denis Pierrel General Manager

Northern Ireland
Reviewed 14 September 2016

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Helpful?
Thank GeorgieB56
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

UK
Reviewed 14 September 2016

The outside of the hotel leaves a lot to be desired but inside its modern and clean. Good check in. Decent sized room with coffee & water provided. Bathroom clean, equipped with hairdryer & 'on the wall' shower gel. Breakfast expensive @ €18 but ok with a reasonable choice Dinner in the restaurant was just ok - poor service, wrong...

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Thank penrosemoons
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Thank you for your comments further to your stay in our establishment. We noted well all your remarks which are going to help us to progress to satisfy even better all our customers. Hoping to have the pleasure to receive you again, Best regards. Denis Pierrel General Manager

Reading, United Kingdom
Reviewed 6 September 2016

We were invited to a wedding anniversary near Lille and chose a local Mercure as it is always a reliable brand we have stayed at often. Really impressed with the landscaped gardenswith good parking facilities on arrival. The agent at Reception could not be nicer or more helpful, great start! The hotel is recently refurbished but looks almost new inside....

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Thank David A
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, We are delighted that you had a good stay in our hotel. Then, see you very soon for your next stay in our region!... Very cordially to you. Denis Pierrel General Manager

London, United Kingdom
Reviewed 24 August 2016 via mobile

We have come back to Mercure Lille Metropole after 2 months and it was equally good plus we were remembered as returning guests by Alix in reception as well as the barman and the waiter. The staff is a credit to this property. This time we also used sauna, which was empty and very relaxing. Priviledge Room was again very...

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Helpful?
Thank pekao
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Thank you for your comments and your loyalty with our hotel. Your remarks concerning the floor of your bathroom were taken into account, and an intervention was recently realized to remedy this dysfunction. See you soon with great pleasure !... Very cordially to you. Denis Pierrel General Manager

Peterborough
Reviewed 8 August 2016 via mobile

One night stay with family, two adults and a two year old. Outside looks fairly tired though walk through the door to a clean modern interior with a welcoming front desk. The bedroom was spacious completely redecorated and tiled on the bathroom. The hotel was very quiet apparently holiday season and mainly business guest and we stayed on a Sunday....

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Helpful?
Thank dctowers
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Thank you for your comments further to your stay in our establishment. We hope to have the pleasure to receive you again during your next stay in our region. Very best regards from all the staff of Mercure Lille Métropole. Denis Pierrel General Manager

Antwerp, Belgium
Reviewed 25 July 2016

Staff very friendly and the accessible room was excellent for a wheelchair user who can only walk a couple of steps with support. The breakfast was also excellent and the general amentities, again for a wheelchair user particularly, were very good.

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Helpful?
Thank 190morvernm
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this review

Dear customer, Many thanks for your comments. The access for customers with wheelchair is very important for us, and we are very happy to notice that the special arrangements correspond to your expectations. Hoping to welcome you again for your next stay, Best regards. Denis Pierrel General Manager,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Lille Metropole is set amidst four hectares of magnificent greenery, seven minutes drive from the centre of Lille (free 110 space monitored car park). With 125 fully equipped rooms, the La Brasserie restaurant and the intimate Bar, this 4 star hotel is as well suited to business trips as it is for a visit to Lille with your partner or family. The hotel is an ideal venue for organising meetings and conferences with 9 meeting rooms for up to 500 people. ... more   less 

Additional Information about Mercure Lille Metropole Hotel

Address: 157 avenue de la Marne | Marcq-En-Baroeul, 59700, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: ₹ 5,801 - ₹ 12,327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Metropole Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Accor Lille Metropole
Hotel Style:
#6 Business Hotel in Lille
#7 Romantic Hotel in Lille
#8 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Metropole Hotel staff and other travellers.
2 questions
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Smarden, United Kingdom
1 month ago

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Questions? Get answers from Mercure Lille Metropole Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are quiet, however ask for a room facing the gardens as apposed to the car park, for a better view and more tranquillity.”
 of 5 bubbles theblade70, 15 Nov 2016 | Read review
“Far away from ventilation fans”
 of 5 bubbles KrisS377, 6 May 2016 | Read review
“Privilege rooms offer excellent value providing plenty of space. Check on provison of bath or shower and work facilities in the room”
 of 5 bubbles PaulBristol_England, 7 Dec 2015 | Read review
“If you want to open window a lot, you may not care for ground floor.”
 of 5 bubbles Red-Badger-22, 11 Apr 2015 | Read review
“Bring a double adapter if you need to charge both a phone and laptop- only 1 socket per room”
 of 5 bubbles weekender57_12, 9 Dec 2014 | Read review
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