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Stayed at this small hotel just before Xmas. The positives are that it is in a great location near the centre, the staff were polite and helpful, the room was clean and functional with a comfy bed. The breakfast was OK - they type of...More
Response from Hotel G, Responsable réception at Le Boutique Hotel GaronneResponded 11 January 2018
Thank you very much for taking the time to post on Trip Advisor.
Our staff is at your disposal 24h/24 on front desk to meet your expectations.
Our hotel is located in the heart of Toulouse which allows to enjoy the city's must-see...More
This hotel was clean, comfortable and staffed by very pleasant people. The typically (for Europe) smallish room was well appointed. The weakness is the location. Though it is nicely close to old Toulouse, it is rather a scruffy and rowdy neighbourhood, surrounded by bars frequented...More
The hotel is very good value for money, the welcome is great. Raphaëlle the afternoon receptionist is so welcoming and kind. The hotel is located near supermarkets and restaurants; the metro station is only 3 mins walk away. I would come back here again!!
Thank Sunita M
Response from Hotel G, Responsable réception at Le Boutique Hotel GaronneResponded 9 October 2017
Thank you very much for taking the time to post on Trip Advisor this very nice feedback about your stay . We were truly delighted to read how much you enjoyed the hotel and its location. Kindest regards
This hotel is steps from beautiful Pont Neuf. (The illumination at night is spectacular!). The staff is super friendly and helps you find your way around with excellent recommendations. The bathroom is comfortable for European standards with a good shower, towels and bath amenities.
I can't stress enough how dreadful and over priced this place is, there is no way this is a four star boutique hotel! The whole place was so dirty, tired/dated and scruffy, with rude staff and an even ruder owner. We had booked four nights,...More
2 Thank 158thierry
Response from Hotel G, Directeur général at Le Boutique Hotel GaronneResponded 20 July 2017
I can’t accept such utterly unfounded and unjustified remarks. Travelers can get a general impression by considering the reviews and ratings obtained for 2 years, this is the only bad customer experience in several hundred reviews.
There are many points that haven’t been mentioned in...More