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Crowne Plaza Toulouse

CrownePlaza.comUS$ 111*
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#17 of 130 Hotels in Toulouse
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 132*
US$ 111*
Great Deal
US$ 118*
US$ 117*
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Crowne Plaza Toulouse
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879 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Toulouse
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Showing 427: English reviews
Chepstow, United Kingdom
Reviewed 30 August 2014

A lovely hotel with very helpful staff. Bedrooms dreamy. Well equipped bathrooms. Lovely views over city. Good atmosphere. A pleasure to stay there. In immediate vicinity of city square. Do not bring the car into city if you can help it. Difficult to negotiate narrow streets. Everything is in walking distance for excellent bars, restaurants and sightseeing.

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Helpful?
Thank Douglas1953
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Douglas1953, Thank you for your remark. We are glad that you enjoyed your stay in Toulouse. Our reservation department will be happy to help you with booking your next stay.

Malaga, Spain
Reviewed 16 August 2014

I didn't want to give this place a lower rating because all of the staff were very nice, and they deserve credit for that. Otherwise, I have to wonder why this place gets 5 stars (and prices). While the double room we had was roomy enough, the decor is late 20th-century sterile,with a shower/bath that leaks all over the floor;...

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Helpful?
1Thank Senequita
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Senequita, Thank you for sharing your opinion on your stay at the Crowne Plaza Toulouse. We are sorry your stay was disappointing. We have taken your remarks into account in order to improve the quality of our services. We will pass your kind compliment on to our staff. We hope you will trust the Crowne Plaza Toulouse again in...

Preston UK
Reviewed 14 August 2014

Stayed here for one night on a bed and breakfast rate. The hotel is in a great location literally yards from the Place Du Capitole. Originally the first 5 star hotel in Toulouse, the reception staff are very welcoming and even though we arrived at about 11am our room was ready. We had a first floor room overlooking a courtyard...

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Helpful?
1Thank Ajb1207
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Ajb1207, Thank you very much for giving us your appreciation of our services. All our teams are glad to hear that you had such a nice experience with us. We will be happy to welcome you back for your next stay in Toulouse.

Reviewed 10 August 2014

The Crowne Plaza is located in a very strategic location within the Place du Capitole. That alone is a big plus. We arrived and were pleasantly surprised to get an upgrade. The room was very comfortable with two double beds, great airconditioning and a well-stocked bathroom. Wifi was fast and didn't require constant signing in. The bathroom had all the...

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Helpful?
1Thank Marie B S
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Marie BS, We would like to thank you for taking the time to give your feedback on our hotel. Our teams will be delighted to hear that you enjoyed the hotel’s location, the comfort and equipment of your room, and the quality of our services. Please, do not hesitate to contact our reservation department to book your next stay....

Berlin, Germany
Reviewed 3 August 2014

Don't ask the concierge to get you a taxi. They operate a scam for tourists driving through the narrow windy streets to add distance to your journey, I walked into the centre which took me 15 minutes (about 1.6km). The taxi organised by the concierge took a 5km return route costing 15 euro (should have been 6 or 7 euro).

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Helpful?
Thank Russ H
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Russ H, We would like to get back to you regarding your unfortunate experience with the taxi service. Our concierges always do their best do assist guests with taxis. However, there are many one-way streets in Toulouse, this explains why driving through the city centre takes longer in terms of distance than walking. We hope you enjoyed the rest...

Milngavie, United Kingdom
Reviewed 1 August 2014

I've just returned from days in Toulouse on business, and this time I choose to stay in the city centre rather than out towards the airport. The hotel is ideally placed right in the centre of Toulouse within walking distance of all the key sights, the staff are friendly and the rooms are clean and nicely decorated and the free...

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Helpful?
Thank I_Love_Food_66
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear I_Love_Food_66, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our hotel location, along with the cleanliness of the rooms, and friendliness of our staff. We have taken your remark regarding breakfast into consideration, and will make the necessary changes to improve our service. We are looking forward to welcoming you back...

Toulouse, France
Reviewed 28 July 2014

This hotel needs to improve if it wants to be viewed as a top hotel in Toulouse. We checked in yesterday and the reception and duty porter were very helpful and friendly but all down hill from there. Service at breakfast was terrible - at 10am hardly anything left, staff not interested so we left. We have a 'club room'...

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Helpful?
Thank NK74691
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Nigel R, We appreciate your feedback and would like to apologise for the disagreements you experienced regarding breakfast. The breakfast offered at the restaurant is an American buffet, and the cold breakfast offered in our Lounge includes croissants, fresh fruits as well as yogurt, tea, and coffee. We will make sure that the situation you encountered does not happen...

Sandton, South Africa
Reviewed 28 July 2014

We arrived from the airport at 10h00 . We went directly to the hotel to drop off our luggage. But what a lovely surprise... they had a room for us so we could check in and take a shower after a overnight flight! We did not even ask! Breakfast was nice with hot and cold spread. The bed was very...

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Helpful?
1Thank Natasja F
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Katja 128, We are glad we could make your stay at the Crowne Plaza Toulouse agreeable. We are happy to hear you appreciated the comfort of our rooms, as well the amenities and the breakfast. We are looking forward to welcoming you back during your next visit to Toulouse.

Brussels, Belgium
Reviewed 20 July 2014 via mobile

The hotel was beyond our expectations. It has an excellent location, in the heart of the city. The staff is very attentive to guest needs. The breakfast is excellent. The interior is not from the last home decoration magazine but yet nice and very comfortable. The bedding is of high quality and rooms quite spacious. And all of this for...

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Helpful?
Thank Bobinka
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Bobinka, Our team at the Crowne Plaza Hotel Toulouse is delighted to know that you have been pleased by our services. We hope to welcome you back during your next stay in Toulouse.

London
Reviewed 16 July 2014

The Crowne Plaza is on the corner of the main square and our room was really comfortable - it faced the inner courtyard so didn't have a view, but was fabulously quiet. We didn't use any of the facilities as we prefer to go out for our meals, but the staff were professional, friendly and helpful. We liked Toulouse and...

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Helpful?
1Thank Normski99
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Normski99, We are delighted to learn that you enjoyed the hotel’s location, as well as the peacefulness of your room, and the service provided by our staff. Please, do not hesitate to contact our reservation department to book your next stay with us.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: ₹ 7,025 - ₹ 15,281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
16 questions
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 422 over looking the square, excellent”
LeeP382, 15 May 2017 | Read review
“See if upgrade possible to have a room overlooking the Place du Cap”
Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
tucsonbabe, 1 Oct 2016 | Read review
5 of 5
CrownePlaza.com
US$ 111* /night
View Deal
Booking.comUS$ 118
Hotwire.comUS$ 117
HotelQuicklyUS$ 132
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Prices are for 1 room, 2 adults
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