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Crowne Plaza Toulouse

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#18 of 129 Hotels in Toulouse
Certificate of Excellence
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Crowne Plaza Toulouse
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806 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Lyon, France
Reviewed 1 week ago

Great location on the Place du Capitole matched by superb service from a well-trained and engaging staff. Try one of the rooms overlooking the square as there is always something interesting to watch.

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Helpful?
1Thank Graham F
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Graham, thank you for choosing the Crowne Plaza for your recent stay in Toulouse and for sharing your comments with us following this experience. I am delighted that the service did meet your expectations and it will be pleasure to share your kind comments with the team. We will be happy to welcome you back soon!

Henley-in-Arden, United Kingdom
Reviewed 1 week ago

I would really want to give it a 4.5 - room superb, reception charming, upgrade to a room overlooking the Place du Capitoule and would certainly stay again. Only drops a mark due to the lengthy wait for check in - not the ladies fault behind reception as she was on her own and was taking the time to properly...

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Helpful?
1Thank Clutz7777
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, I would like to thank you for your comment. It was great to read that you enjoyed your visit in Toulouse. Be assured that the remark that you communicated about your check-in have been taken into consideration. We all look forward to having another opportunity to welcome you back in the near future.

Israel
Reviewed 3 weeks ago

I don't know what is it - an atmosphere, perhaps. Every time I visit Toulouse I am drawn back to this hotel. The rooms, the staff, the attitude - I always feel it. Already looking forward to my next stay.

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Helpful?
Thank Ariel857
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Ariel, thank you for taking the time to share your experience with us after your most recent stay in Toulouse. I am delighted to hear the hotel as well as service from our team met all your expectations. Thank you for commending our staff, I have shared your comments with the team. We all look forward to having another...

Amsterdam, The Netherlands
Reviewed 3 weeks ago

The location Place de Capitole is great but this is all you'll really enjoy over there. I have been staying in IHG hotels many times. I even lived a year and a half at the Intercontinental service apartment in Ho CHi Minh City. Crowne Plaze might not be the IHG flagship, still I was expecting a room at least better...

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Helpful?
Thank Sonnerat
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for posting your review after your stay at Crowne Plaza Toulouse. We regret not to have met your expectations. Please rest assured that every comment is of great importance to us in order to evaluate and improve our service. We do hope that you will give us an other opportunity to welcoming you back.

Reviewed 3 weeks ago

Good hotel right in the centre of Toulouse. Right by the Christmas market and near to lots of shops and brasseries. Not far from the Garonne river and Canal du Midi and all the attractions. Staff helpful. Good breakfast and nice touch with pillow spray in room.

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Helpful?
1Thank Carol B
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for sharing your experience in our hotel on Trip Advisor. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon.

Leuven, Belgium
Reviewed 4 weeks ago

The hotel is in the town center. This is a nice hotel, but getting there is an adventure on its own. The streets are very narrow, a lot of them are one-way streets. At a certain moment you seem to be blocked because there are some 'pillars'. You need to push a button, and these pillars will go down and...

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Helpful?
Thank erbee64
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your feedback. I apologise for the trouble you met with the access, the access by car can be quite difficult. I am pleased to know you appreciated our hotel in general and your stay with us. I hope we will have the opportunity to welcoming you again soon.

Derby, United Kingdom
Reviewed 28 November 2016 via mobile

I stayed here with my wife and 11 month old baby curtesy of my company while visiting Toulouse before we move out there. I'm glad I didn't have to pay for it and would definitely not choose to stay there again. Firstly, it's almost impossible to drive to the hotel. Our hired GPS couldn't work out a legal route to...

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Helpful?
Thank Shabbyfish
Didier V, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Mr Ramsay, We would like to apologise for the disagreements you experienced during your stay. I can assure you that the heads of department have been informed about the different issues you encountered in order for these situations not to happen again. Please accept again our sincere apologies regarding the deficiencies that occurred during your stay and we hope...

Castle Donington, United Kingdom
Reviewed 21 November 2016 via mobile

We stayed here for one night. Service, food, location all top class but the rooms was not in the same category. Would stay again for the location! Breakfast was very good, lots of choice. On check we arrived at 11.00am and were given a right at once.

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Helpful?
Thank Jetset150
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for selecting the Crowne Plaza Toulouse and for writing a review. Guest satisfaction is our primary concern and we are happy that the hotel’s location and the quality of our staff were to your satisfaction. Once again I thank you for your comments and I look forward to welcoming you back at our hotel on your...

Greensboro, North Carolina
Reviewed 17 November 2016 via mobile

I frequent the hotel when I'm visiting Airbus - great location in the heart of the square. Plenty of dinning, shopping and sights. Clean, comfortable, fully stocked rooms with all the amenities including comfortable bedding and fresh clean towels. The employees are friendly and service oriented. Great option for Toulouse!

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Helpful?
1Thank Flyby0161
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your review. Everyone here is so pleased to receive this comment and we are particularly happy to read that you liked our teams. We hope we get the chance to welcoming you again soon.

Reviewed 14 November 2016 via mobile

Top quality hotel in the center of rhetoric city. Xtra large room and a lot of small things that gives a fun. Betth room large and clean. Extra large king bead and comfort. A big nice breakfast with a excellent coffee. The parking is near and the crew very nice. Thanks

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1Thank Alon E
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for taking the time to share with us your feedback and to have chosen our Crowne Plaza for your stay in Toulouse. I am really pleased to read that you had a nice time with us. Your nice comment will be passed on to our staff. I hope you will come and stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: ₹ 7,771 - ₹ 14,161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com and IHG so you can book your Crowne Plaza Toulouse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
14 questions
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Montreal, Canada
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if upgrade possible to have a room overlooking the Place du Cap”
 of 5 bubbles Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
 of 5 bubbles DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
 of 5 bubbles DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
 of 5 bubbles tucsonbabe, 1 Oct 2016 | Read review
“The inner rooms have views over the inner courtyard below and other rooms windows.”
 of 5 bubbles AndyTA700, 22 Aug 2016 | Read review
5 of 5
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