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Mercure Nancy Centre Place Stanislas

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636 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Verbier, Switzerland
Reviewed 2 weeks ago

I was a little apprehensive after reading the reviews about the renovation, but we stayed at a newly renovated room, it was spacious and comfortable, and we enjoyed it fully! No complaints from us! The hotel is conveniently located close to the beautiful Place Stanislas, and in the festive season, it is really charming. Excellent shopping and restaurants nearby!

Review collected in partnership with Accorhotels.com
Thank rogerg19362015
Aurélie N, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review

I understand your apprehension regarding renovation in the hotel. But now, we only have renovated rooms and it's a pleasure to read that you enjoyed them. Christmas and New Eve period are really charming, we agree :-) With pleasure to welcome you again for a new stay Happy New Year ! Aurélie Nouvel - Directrice - Mercure Nancy Centre Place...

Sheffield, United Kingdom
Reviewed 23 November 2016

The hotel was being refurbished, so there was no lift to the first floor, but the staff offered to help me with my bags, so it wasnt too much of a inconvenience. I think my room was an old one, but depsite that it seemed fine although bathroom was quite small. The room was quite modern, with sockets next to...

Review collected in partnership with Accorhotels.com
Thank Andrew L
Aurélie N, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review
Google Translation

Merci pour votre commentaire, celui va me permettre d'améliorer encore davantage la qualité de votre séjour. En effet, vous avez...

Reviewed 16 November 2016

Second stay at this hotel and a disappointment this time. The hotel is currently being renovated and the lift isn't working. We were, luckily, on the first floor so only had one flight of service access stairs to climb. The room was fine apart from a non functioning safe that the staff couldn't fix. The hotel parking was convenient but...

Thank John L
Aurélie N, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review
Google Translation

Je vous remercie pour votre commentaire. En effet, l'hôtel est en travaux et je suis désolée que vous n'ayez pas...

Prestwood England
Reviewed 16 November 2016

A major refurbishment is going on. This has to happen to every hotel and it is how the staff handle it that matters.Prices currently reflect the disruption and we were upgraded. You enter the room corridors via a service entrance but the rooms were fine but in need of the work. Staff could not have been more helpful. Thanks

Thank Jonse
Aurélie N, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review
Google Translation

Merci pour votre retour suite à votre séjour au sein de notre hôtel. Je suis ravie - et mon équipe...

Fayence, France
Reviewed 21 September 2016

This hotel has its good points. It is conveniently located within an easy walk to Place Stanislas, it has excellent in-house parking, and the hotel is relatively easy to find. The front desk staff are helpful and they listen to their customers. Right now, and I am not sure how long it will last, they are in the midst of...

Thank Whitebeard83
Aurélie N, Directeur général at Mercure Nancy Centre Place Stanislas, responded to this review

Dear Whitebeard83, thanks for your review. It's important to share your experience with other guest. I confirm that the hotel is under renovation and I am pleased to read that you didn't meet any convenient regarding renovation. I am sorry for trouble met with air conditionning, I apologize for that. I inform all guests that my team will call every...

Luxembourg City, Luxembourg
Reviewed 3 September 2016

The rooms located above the parking are so small that you are shocked by opening the door! the bathroom as well like in a doll house. Furthermore the access is via a dangerous narrow staircase. I don't understand how they achieved to get 4 stars... it is an expensive 2 stars hotel ... they charged me 114 euro + 14...

1Thank Marini M
Aurélie N, General Manager at Mercure Nancy Centre Place Stanislas, responded to this review

Dear guest, Thank you for taking the time to share your experience on TripAdvisor. The feedbacks of our customers are really important to us as they help us to improve the quality of our service on a daily basis. We are sorry that your stay did not totally live up to your expectations. In order to take the most appropriate...

Washington DC, District of Columbia
Reviewed 27 July 2016

The service was mostly good, and the location within Nancy is very good, close to the Place Stanislas. The room and its cleanliness was adequate, but nothing special. I wanted to get some clothes washed, but whoever provided that service apparently took the day off. After a week of travelling it was disheartening to receive my bag of clothes returned...

Thank AllScott_DC
Reviewed 24 July 2016

Great location, next to the magnificent Place Stanislas, lots of shops around, nice shopping area, other places easy to reach by foot. Old looking lobby, but the dining room and a little outside garden restaurant are nice. We booked a standard room, much too small to feel at ease. Air conditioning not too good, but it was ok as we...

1Thank FranMilano
Reviewed 23 July 2016

This hotel needs to be redecorated and the carpets replaced and please stop the smoking in the rooms. Smoking isn't permitted in most hotels because it makes the rooms stink. I stayed with a group of work colleagues for a week. It is well located but it isn't on Stanislas Place which the photographs suggest However the service was really...

1Thank John G
Reviewed 8 July 2016 via mobile

Good value hotel for the central Nancy location to see the UNESCO and other city centre sights. Don't miss the light show in the square at 10:45pm. On until Sept 16. Public carpark next door. Good selection of breakfast foods. Clean and well presented rooms, albeit a little on the small side.

Thank Trevor L

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  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The 4 star Mercure Nancy Centre Place Stanislas hotel offers 80 Art Verrier themed rooms. The hotel is in the heart of the city centre, just 200 m from the prestigious Place Stanislas and close to shops, ten minutes by walking from the new TGV Est railway station and the tram line towards the universities and hospitals. Come and spend a holiday in Nancy and discover the fantastic Art Nouveau architecture and Le Route Du Verre (The Glass Road). Have a taste of the local Lorraine specialities in our bar, Le Neptune. ... more   less 

Additional Information about Mercure Nancy Centre Place Stanislas

Address: 5 rue des Carmes, 54000, Nancy, France
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Price Range: ₹ 5,789 - ₹ 9,335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Nancy Centre Place Stanislas 4*
Number of rooms: 80
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Also Known As:
Accor Nancy Centre Stanislas
Hotel Style:
#5 Luxury Hotel in Nancy
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Nancy Centre Place Stanislas staff and other travellers.
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Stoke-on-Trent, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room that doesn't need lift access!”
 of 5 bubbles 420JohnL420, 16 Nov 2016 | Read review
“Quiet rooms are furthest from the roads”
 of 5 bubbles NCD36, 4 May 2016 | Read review
“We got a room from a web site even though hotel staff said it was full. So check!!”
 of 5 bubbles sunseekernina, 19 Sep 2015 | Read review
“Ask for a privelege room”
 of 5 bubbles Annamaartje, 1 Sep 2015 | Read review
“Priviledge rooms are slightly bigger than the standard ones, cost a little more.”
 of 5 bubbles CHvoyageur, 5 Aug 2015 | Read review
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