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BEST WESTERN Hotel le Donjon

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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 193*
US$ 145*
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US$ 147*
US$ 169*
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BEST WESTERN Hotel le Donjon
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1,322 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hotel le Donjon
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Showing 789: English reviews
Reviewed 16 July 2012

Inside the cite, couldn't have a better location. You have to park outside the cite in their car park, ring them and they collect you and transport you to the hotel. The reception staff are helpful, the room was clean and comfortable. Definately good value and high standard.

2Thank FifiLincolnshire
Dublin, Ireland
Reviewed 16 July 2012

The location is by far and away the best thing about this hotel and the rooms are good but the service is dreadful. It seems that because it is one of the few hotels inside the walls and customers are more or less guaranteed they simply do not care about guests.

1Thank Travels69
Paris, France
Reviewed 14 July 2012

Terrible experience. Air conditioning not working in small hot room. Took 3 phone calls to desk. First call, told to turn it on. So turned it off and then back on. Second call told that I must have set temp too low. So reset temp, turned it off and turned it on. Third call, I requested a different room. Finally...

2Thank ferch12
Palo Alto, California
Reviewed 14 July 2012

It was a pleasure to stay here. The room was in great shape, perfectly clean and well-maintained. The AC worked like a charm and the black-out curtains meant you could sleep in as long as you wanted.

Thank sftraveler99
Hayle, United Kingdom
Reviewed 12 July 2012

Apart from the city is always crowded, this place is a gem and once settled it allows you to enjoy carcassone at night when most of the tourists have departed.

Thank RoyL65
New York City, New York
Reviewed 9 July 2012

I have stayed at this hotel several times over the past 20 years, and it had been better each visit. Let me put it simply: Where else can you stay in the center of a superb historic town, in comfort, looked after by a very professional staff, in a hotel that has beautiful common areas, quiet and comfortable rooms, a...

1Thank Andrew F
Hong Kong
Reviewed 29 June 2012

I chose this hotel since I would like to stay inside the old city, and stroll around at night, as well as in the morning before others rush in. The building itself is interesting, facilities good, room is nice, spacious. The receptionist Celine was very helpful, and extremely responsive to my requests through email, helped plan my first trip to...

Thank Leungleo
Jersey City, NJ
Reviewed 28 June 2012

The rooms we were initially given (#30 and 31) were very small for two people in each of them. We barely had enough space to reach each side of the bed. We had to pay 30 additional euros per room to have decently sized rooms (#36 and 37). Apart from being slightly larger, the new rooms were nothing fancy either,...

Thank ibon_12
Sydney, Australia
Reviewed 24 June 2012

We stayed for one night while travelling through Europe for 6 weeks. We were put in one of the rooms in the building opposite the main building - maybe were were just put in a bad area. The hallways and rooms smelt (not like an old building, just smelt dirty). Although staff were friendly and pleasant and I can't really...

1Thank TrentSch
Wailuku, Hawaii
Reviewed 23 June 2012

Here's the thing about Le Donjon--where else are you going to stay? If you can afford the ritzy La Cité and you're looking for opulence, you won't be considering Le Donjon anyway. The location is unbelievable--like you're in a dream world, especially if you have kids with you. Considering the fact that Le Donjon would probably fill up no matter...

1Thank Marnie33

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14/05/2017 15/05/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 

Additional Information about BEST WESTERN Hotel le Donjon

Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: ₹ 7,904 - ₹ 13,570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western
Hotel Style:
#3 Luxury Hotel in Carcassonne
#3 Romantic Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel le Donjon staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms 42 or 43”
SamCyberFairy, 14 Feb 2017 | Read review
“Quiet, large room on the 2nd floor.”
748suea, 15 Nov 2016 | Read review
“At the back - quieter”
LeylandAtlantean, 14 Nov 2016 | Read review
“Some open into a courtyard if you go in summer”
MandyC942, 6 Nov 2016 | Read review
“If you want a courtyard room, make sure it is one with windows, otherwise I am guessing the rooms within the hotel are better, overall.”
Lady-of-Chalet, 1 Nov 2016 | Read review
5 of 5
US$ 145* /night
View Deal
Booking.comUS$ 147
ElvolineUS$ 169
TripAdvisorUS$ 147
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Prices are for 1 room, 2 adults
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