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Mercure Carcassonne Porte de la Cite

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Mercure Carcassonne Porte de la Cite
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Carcassonne Porte de la Cite
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Showing 524: English reviews
Reviewed 10 April 2008

After reading reviews on this hotel we decided to book for a weekend break. We were delighted with it,our room was small but clean,quiet and comfortable(lovely views as well).It's position for exploring Carcassonne and Le Cite was excellent.We don't normally eat in hotels,preferring to find a nice restaurant, but on this occasion chose to on the first night and thought...

Thank Flowers60
Reviewed 21 December 2007

Been meaning to do this ever since we got back, 18 months ago! We stayed for a week. Frankly hadn't expected much from a chain hotel except a sort of antiseptic efficiency. Well, we certainly got the cleanliness and efficiency; room was pleasant enough ...BUT... (1) Staff were terrific! Courteous, helpful - and diplomatic about my French. A lot of...

7Thank BRMWirral
Surrey, United Kingdom
Reviewed 26 November 2007

We only had one night at this superb hotel and would not hesitate to stay there again - I really wouldn't want to stay anywhere else in Carcassonne. It's only a few minutes walk from the old Cite. The staff are so welcoming and friendly and they all communicated well in English. There is a cosy little bar area with...

6Thank tomcal
Perigueux, France
Reviewed 17 November 2007

We stayed here based on other peoples' reviews and weren't disappointed! We booked through an American website and got breakfast included in the room rate - and that room rate was very competative compared to booking direct with the hotel. Rooms are small but clean and adequate and the food at the hotel was superb. Having booked for a few...

4Thank Franco-Files
Reviewed 14 October 2007

Hotel was excellent. Rooms clean and comfortable however they were a little on the small side but certainly adequate. Interesting to note that over 55's get a discount and one free breakfast! Hotel restaurant very good the set menu is excellent value for money, we do not eat meat and the fish alternative was superb. Reception and restaurant staff all...

Schwyz, Switzerland
Reviewed 8 October 2007

Surprisingly nice for a Mercure hotel. Perfect for an overnight trip to Carcassonne. In walking distance from the old town. Hotel offers free car parking. Tiny but clean room. The staff were polite and helpful. Hotel is in a quiet and convenient location for visiting La Cite but I would not book it for a vacation more than 3 days.

3Thank Travelio
Reviewed 8 October 2007

This was quite a good effort for an Accor Mercury hotel, the bed was comfy, we had requested easy access as my wife is disabled, large room with walk in shower but toilet mounted on a huge pedastal very weird and defeated the success with the shower. The staff were very polite and helpful, easy access of the over restored...

1Thank DaveSpencer32
Cardiff, United Kingdom
Reviewed 29 September 2007

We stayed for 2 nights, with a superior room, which was very comfortable, quiet, and had a wonderful view of the Citadel, lit at night. This hotel is in a quiet and convenient location, in easy walking distance of the entrance(Porte). Good hotel car park. Strongly recommend 16euro 3 course evening menu at the hotel restaurant, a very good experience....

Thank 2Wayfarers
Carlisle, United Kingdom
Reviewed 15 September 2007

We arrived here after a hot drive from La Rochelle and were delighted to be given a room with garden access. It allowed us to chill out with a book, have a dip in the pool (very welcome in this area!) and enjoy a drink at the bar right on our doorstep. The room was huge and the bathroom enormous!...

1Thank The_Magoos
Reviewed 2 September 2007

We stayed in this hotel for one night .When we checked in we found the bathroom to be unclean and the smell of urine in it was unbearable. Having complained we were told this was normal! However we were given a roomin thenew wing and the difernce was amazing.The room was lovely,clean and fresh.It annoyed me that although the rooms...

1Thank BANKSIE35

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  • Restaurant
  • Free Parking
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 80 rooms (all non smoking) and 3 meeting rooms. The hotel has two private secured and free car parks. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. ... more   less 

Additional Information about Mercure Carcassonne Porte de la Cite

Address: 18 rue Camille Saint Saens, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: ₹ 6,563 - ₹ 12,068 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Carcassonne Porte de la Cite 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mercure Carcassonne Porte De La Cite Hotel Carcassonne
Hotel Style:
#1 Family Hotel in Carcassonne
#4 Luxury Hotel in Carcassonne
#6 Romantic Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Carcassonne Porte de la Cite staff and other travellers.
9 questions
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Questions? Get answers from Mercure Carcassonne Porte de la Cite staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All seemed acceptable”
 of 5 bubbles majorcolinr, 20 Oct 2016 | Read review
“Prestige rooms have free minibar and other advantages, probably not worth paying extra”
 of 5 bubbles Wrightreverend, 20 Oct 2016 | Read review
“Don't go for basic standard rooms, uncomfortably small and basic.”
 of 5 bubbles Pawsforthought5, 1 Oct 2016 | Read review
“Ask for room facing la Cite”
 of 5 bubbles Maharg2013, 29 Sep 2016 | Read review
“Can't think of anything”
 of 5 bubbles jthain58, 29 Sep 2016 | Read review
5 of 5