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Hotel de la Cite Carcassonne - MGallery Collection

1,634 reviews
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Traveller (1036)
Room & Suite (261)
Dining (78)
Overview
  • Excellent69%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“library bar”(33 reviews)
“walled city”(75 reviews)
“junior suite”(33 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,634)Write a Review
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All reviewslibrary barwalled cityjunior suitetasting menumichelin starold citybeautiful hotelcar parkluxury hotelyour luggagegarden viewthe hotel offersnarrow streetshotel restaurantwithin the wallshotel guestsmagical place
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1 - 5 of 917 reviews
Reviewed 1 week ago

We stayed a couple of nights here. It is very attractive and they have tried to keep its characteristics. Unfortunately our experience of the beds was terrible. They were both too soft and u shaped. The hotel explained that they were not old but they...More

Thank Kenshare
Reviewed 3 weeks ago via mobile

We stayed here for four nights at the end of January. The staff were excellent especially the Receptionist and the lady in charge of the breakfast who was quite superb. We were upgraded to a suite which was spacious with beautiful views on to the...More

Thank DavidandCarol2
Reviewed 16 January 2018

Returned yesterday from a lovely weekend staying at the a Hotel De la Cite in Carcassonne. The room was fairly spacious and comfortable and the service was exemplary. As the hotel is situated within the old city walls it is perfect for exploring the area....More

Thank Susan H
Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 5 weeks ago

Dear Susan, I love your title: "Lovely friendly Hotel" I will share it today with the team. Regards, Jean-Philippe Directeur

Reviewed 11 January 2018 via mobile

Magnificent hotel in a unique location. It’s housed in the walls of the medieval village of Carcassonne. The hotel wraps around the castle and has amazing views of the area, gardens etc. Restaurants are within walking distance. The hotel is clean and well appointed. Exceptional...More

2  Thank Liz C
Reviewed 9 December 2017

Fantastic hotel. It's the closest sensation to feel the sense of standing in a palace. The decoration is amazing, the rooms so cozy and the restaurant simply memorable. The fact that the building is on the edge of the citadel wall gives it an additional...More

Thank xavichusa
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123456184
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 241 - US$ 439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carcassonne Center
#1 Luxury Hotel in Carcassonne Center
#2 Family Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 241 - US$ 439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carcassonne Center
#1 Luxury Hotel in Carcassonne Center
#2 Family Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1036)
Room & Suite (261)
Dining (78)
Pool & Beach (20)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Vic_Vivant
5 February 2018|
AnswerShow all 4 answers
Response from Jean-Philippe B | Property representative |
Dear Vic_Vivant, The hotel porter could collect You with a small shuttle car at the bottom of the medieval city. It is automatic for residents and it is on demand for restaurant guest. For restaurant guest we do it only... More
0
Votes
JulieV212
30 January 2018|
AnswerShow all 10 answers
Response from LBR85 | Reviewed this property |
If you are backpacking you may consider a walk otherwise take a taxi.
1
Vote
Mesapolonica
9 October 2017|
AnswerShow all 8 answers
Response from hl572016 | Reviewed this property |
I don't know
0
Votes
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123456
Room Tips
"Better rooms to exterior"
Read review
"The Junior suites have lovely outside seating with fantastic views over Carcassone"
Read review
"Try to get a garden view."
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"I doubt there are any "bad" rooms."
Read review
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