We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/12/2017 4/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel de la Cite Carcassonne - MGallery Collection

    Place Auguste-Pierre Pont, 11000 Carcassonne, France
    Save
    Lowest prices for your stay
    3/12/2017 4/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     5 people are viewing this hotel
    US$ 308
    US$ 263
    SAVE US$ 45
    US$ 308
    US$ 263
    SAVE US$ 45
    US$ 308
    US$ 263
    SAVE US$ 45
    Traveller (990)
    Room & Suite (216)
    Dining (70)
    Best Western Hotel Le Donjon
    1,432 reviews
    #6 of 39 hotels in Carcassonne
    0.09 km
     
    Hotel du Chateau
    796 reviews
    #4 of 39 hotels in Carcassonne
    0.4 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.4 km
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    #9 of 39 hotels in Carcassonne
    0.6 km
     
    Overview
    • Excellent70%
    • Very good21%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “library bar” (33 reviews)
    “walled city” (75 reviews)
    “junior suite” (33 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 263.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Carcassonne hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5ea286ab2f6741dd8e891f6e4c1ca26d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":197023,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33393684],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":263,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5ea286ab2f6741dd8e891f6e4c1ca26d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":308,"lowestMetaPrice":263,"additionalPartner":false,"highestMetaPriceDisplay":308,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":308,"lowestMetaPrice":263,"highestMetaPriceDisplay":308,"hotelName":"Hotel de la Cite Carcassonne - MGallery Collection","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVlYTI4NmFiMmY2NzQxZGQ4ZTg5MWY2ZTRjMWNhMjZkIiwiQUlLIjoiNmY2MTYwYjA2MTEwNGY5YTgyZDQ2ZjcxYTNhYWM0YmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$ 263", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109257187":"HotelsCom2IB","78870083":"OrbitzEWS","32616372":"Expedia","65683484":"Hotwire","33393684":"BookingCom","68897346":"CancelonIB","53911117":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (1,594)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 906 reviews

    Reviewed 2 weeks ago

    From the moment you board the hotel van to be driven through the gates of the walled city, to the moment you leave it's like being on a movie set. The service at the hotel is efficient and engaging, the building itself a monument to...More

    Thank 88suzyq
    Reviewed 2 weeks ago

    I don't have enough adjectives to describe this hotel. It is elegant and very historic. Our room was large, beautifully appointed and had a nice garden patio. We could have spent our entire visit sitting in the garden but would have missed the delicious breakfast....More

    Thank janjoe9
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 2 weeks ago

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Philippe

    Reviewed 2 weeks ago

    We really enjoyed our stay at this hotel. It is located in a great location close to all that Carcassonne has to offer. We stayed in a Superior room on the top floor with a beautiful outlook over the adjacent village and part of the...More

    Thank Kezza280
    Reviewed 3 weeks ago via mobile

    The hotel is in the cite (on of a few only). Location absolute superb and 5*! From inside a classic 5* hotel. Rooms are nice and bathroom was very big. Everything well maintained and nicely decorated. Staff was very friendly and helpful. Breakfast seemed overpriced...More

    Thank PeruTraveler2014
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 3 weeks ago

    Dear PeruTraveler2014, I am pleased you enjoyed our unique location , next to the castle and inside the medieval city. The breakfast buffet is at 28€ per person, it includes premium product with fresh eggs, salmon, local cured ham, homemade jam, home made pastries and...More

    Reviewed 3 weeks ago

    This was our second stay at this hotel, and this time we had booked a superior room through British Airways. It was quite difficult to find but we eventually found the car park we had used before, but it was no longer a car park!...More

    Thank PotterMoose
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 2 weeks ago

    Dear PotterMoose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Next time, don't hesitate to come over the summer like this you can have a swim at the...More

    Best Western Hotel Le Donjon
    1,432 reviews
    #6 of 39 hotels in Carcassonne
    0.09 km
     
    Hotel du Chateau
    796 reviews
    #4 of 39 hotels in Carcassonne
    0.4 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.4 km
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    #9 of 39 hotels in Carcassonne
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 239 - US$ 382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Carcassonne
    • #1 Luxury Hotel in Carcassonne
    • #2 Family Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your Hotel de la Cite Carcassonne - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • De La Cite Hotel ,
    • De La Cite Carcassonne
    Add Photo Photos
    Traveller (990)
    Room & Suite (216)
    Dining (70)
    Pool & Beach (18)
    Hotel & Grounds (725)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (5)
    Nearby
    Hotel du Chateau
    796 reviews
    .35 km away
     
    Best Western Hotel Le Donjon
    1,432 reviews
    .09 km away
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    .56 km away
     
    Hotel du Pont Vieux
    504 reviews
    .37 km away
     
    Nearby Restaurants
    La Barbacane
    466 reviews
    .01 km away
    Auberge des Lices
    771 reviews
    .09 km away
    Restaurant Comte Roger
    971 reviews
    .08 km away
    Au Four St. Louis
    571 reviews
    .03 km away
    Nearby Attractions
    CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
    4,624 reviews
    .10 km away
    Cathar Castles
    691 reviews
    .13 km away
    Basilica of Saint-Nazaire
    1,401 reviews
    .03 km away
    Chateau Comtal
    641 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Mesapolonica
    9 October 2017|
    AnswerShow all 6 answers
    Response from sally c | Reviewed this property |
    The train station is 2km from the hotel. I would advise speaking with the hotel as taxis can only drop off outside the City walls. The hotel has a shuttle service from the City walls inside to the hotel. So, the hotel may be... More
    0
    Votes
    GuyJersey
    29 April 2017|
    AnswerShow all 12 answers
    Response from DifromBrisbane | Reviewed this property |
    The only parking available is outdoor and it is located outside Just below he city walls. The hotel provides a shuttle to pick you up, but in any case it is a five minute walk from the hotel itself. The city has a front... More
    2
    Votes
    Liam C
    28 April 2017|
    AnswerShow all 4 answers
    Response from fbonturi | Property representative |
    Dear Liam, Many thanks for your question on TripAdvisor. All the guests have access to the garden to enjoy our beautiful view of Carcassonne for some rest, drinks or have a meal in the terrasse of our gastronomic... More
    1
    Vote
    Google Translation
    Room Tips
    "I doubt there are any "bad" rooms."
    Read review
    "request a garden room."
    Read review
    "Get a garden view"
    Read review
    "Superior room--request a terrace with a view!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing