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Pullman Chateau de Versailles

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1,014 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Plano, Texas
Reviewed 17 October 2016 via mobile

The classic rooms at this hotel have balconies, for all of us smokers out there! Room itself was decent with a comfy bed and a good shower, which are most important when I travel on business. But this stay was during a trip with my wife to the Chateau de Versailles. Location is fantastic. Rooms are outdated, many aspects of...

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Helpful?
Thank Ken V
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear Ken V, Many thanks for your review. I would like to apologies for your experience. You rightly highlighted discrepancies in our hotel. Please rest assured that satisfy our guests is our top priority and that we will do our utmost to ameliorate our services. Once again we are sorry and we hope to have the opportunity to better serve...

Herts
Reviewed 12 October 2016 via mobile

Old world style room - huge comfy bed and slightly dated bathroom. Not complaining - we liked it as not posh or over decorated - however hotel is being modernised so hoping the charm is not lost. Courteous and attentive staff. Walking distance to Versailles main gate or the RER train to Paris about 2 mins. Didn't do breakfast as...

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Helpful?
Thank Neil C
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear Neil C, What a pleasure reading that you had such a wonderful experience with us. Thank you for your lovely comments with regards of the Pullman Château de Versailles service and location, be sure your review will be shared with the entire team. We wish we will soon welcome you back and remain at your entire disposal. Best regards,...

Den Haag, Nederland
Reviewed 10 October 2016

The Location for this hotel could not be any better! It's literally in front of the Palace about 100m from the entrance! The building itself (as I understand) once was part of the palace complex. That being said you can imagine the building is impressive, as is the modern lobby and restaurant/breakfast area. Breakfast is great and although they said...

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Helpful?
Thank PDanielBS
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear PDanielBS, Thank you for taking the time to provide us your feedback. I am disappointed to learn you had a less than satisfactory stay with us. Please rest assured that all your comments were taken very seriously. We always welcome receiving feedback as it helps us improve the quality of our services. I have to inform you about our...

colchester
Reviewed 9 October 2016

This hotel is literally 5 minutes walk from the Chateau's entrance and the town is within easy walking distance. We stayed for three nights in a superior room which faced the main road and town hall. Very noisy with the windows open but ok later in the evening. The hotel itself has seen better days and is in dire need...

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Helpful?
1Thank barry r
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear Barry, We very much appreciate your comments regarding your stay at Pullman Château de Versailles. It is always a pleasure to receive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I attach considerable importance to improve the quality of service and improve our guest’s satisfaction. I hope...

Ipswich, United Kingdom
Reviewed 8 October 2016

Stayed here for 4 nights,Hotel reception is ok but it starts going wrong when you venture beyond ,decor is very 80's and tatty at that,our room was good size but tired and showing signs of plenty of wear.The staff were helpful the few times we contacted them but there seems to be a common thread with this hotel,its over priced...

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Helpful?
Thank noblemarc
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear Noblemarc, First, I would like to thank you for taking the time to write your precious feedback following your stay in October. I am delighted to read you enjoyed our central location and the quality of services. Regarding your comments about the need of renovations and updates, I take the opportunity to inform you that starting from this November,...

Richmond, United Kingdom
Reviewed 6 October 2016 via mobile

As previous reviewers have stated the public areas are not too bad - but if you look closely there is dirt and damage to furnishings. The bedrooms are so 1980s -damaged carpets, wardrobe doors that don't fit, marks on walls, showers over the bath, even tatty clothes hangers! They have no excuses really, the place looks as if it is...

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Helpful?
Thank TShYorks
Frederic C, Directeur général at Pullman Chateau de Versailles, responded to this review

Dear TShYorks, Many thanks for taking the time to write your precious feedback. I take the opportunity to inform you that starting from this November, all our rooms, lobby, restaurant, and bar will be completely renovated in a luxury and modern style. Please be assured that I take into consideration every word in your review and that every comment have...

Milton Keynes, United Kingdom
Reviewed 2 October 2016

Public areas have been refurbished to a high standard but unfortunately the bedrooms are tired and in need of renovation. Good choice of toiletries, water in fridge was nice touch. Car park was handy and very secure but quite small so I would imagine if you arrived in the evening, there would be no spaces left. The breakfast was varied...

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Helpful?
Thank 888geoff
Lincoln, United Kingdom
Reviewed 1 October 2016 via mobile

The rooms in this hotel are appalling. What a sad note to end our holiday on the way back to the UK - The worst hotel my husband and I have ever stayed in. Mould and dirt everywhere, everything in the room was broken. Just terrible and overpriced. The staff on checkout didn't listen to our complaints and management have...

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Helpful?
Thank flannytravel
UK
Reviewed 24 September 2016 via mobile

Cutting t the specifics and addressing some of the points others have made .. 1. Probably the best located hotel in Versailles to see the Palace.. 2. Nice ambience as you enter the main foyer 3. Very helpful staff 4. Car park is small but it isn't tight ... Easy to get in as its right next to the hotel...

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Helpful?
Thank Gkinghrn
Portland, Oregon
Reviewed 24 September 2016

Unfortunately we ended our lovely trip to France with a very disappointing stay at this hotel. The property is in desperate need of improvement of the rooms. The lobby and public space has clearly been updated, and the breakfast offering is very robust. The rooms, however, are the polar opposite. Years of accumulated dirt, stains on the carpet and papered...

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Helpful?
Thank ChristineinOregon

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
In the heart of town, close to the Chateau de Versailles, the elegant Pullman Versailles set behind vintage iron gates offers guests a fitness area and refined accommodation in 146 rooms and 6 suites, all equipped with LCD television and internet access.Relax and enjoy delicious food at LM Caffe, our hotel restaurant with contemporary decor and approachable Mediterranean cuisine. For your meetings and seminars, this upmarket hotel offers six modular meeting rooms equipped with everything you need. ... more   less 

Additional Information about Pullman Chateau de Versailles

Address: 2 Bis Avenue de Paris, 78 000, Versailles, France
Region: France > Ile-de-France > Yvelines > Versailles
Price Range: ₹ 10,159 - ₹ 22,496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Chateau de Versailles 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Pullman Versailles Chateau Hotel Versailles
Accor Versailles Chateau
Hotel Style:
#1 Green Hotel in Versailles
#4 Luxury Hotel in Versailles
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Chateau de Versailles staff and other travellers.
5 questions
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Worcester, United Kingdom

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Questions? Get answers from Pullman Chateau de Versailles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're looking for value for money, go to another hotel, if you want a great location, chose this one.”
 of 5 bubbles PDanielBS, 10 Oct 2016 | Read review
“all rooms are quiet and have good access.”
 of 5 bubbles 78Pam, 7 Aug 2016 | Read review
“if room is oriented towards the street - very noisy in the room ... bad or no wifi connection in the rooms in the back / end of hallways”
 of 5 bubbles 657livb, 5 Aug 2016 | Read review
“Suites are quite large, with 1.5 bathrooms and sizable wrap-around balconies.”
 of 5 bubbles ethnoquest, 31 Jul 2016 | Read review
“One facing entrance courtyard has pretty view of stone arch.”
 of 5 bubbles JustinaTucson, 12 Jun 2016 | Read review
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