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BEST WESTERN Hotel Mercedes

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1 room 2 adults 0 children
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BEST WESTERN Hotel Mercedes
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354 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Watford, United Kingdom
Reviewed 1 week ago

Where do I start, a very dark and dingy overpriced hotel in Paris. Hotel is dated with dark decor. No facilities, not even a bar. It is situated on a very busy road junction and every room faces the street, so constant traffic noise. Plumbing is even noisier. Beds are like sleeping on concrete and under my bed was dirty...

Thank 575MarkT
Management response:

Dear Customer, I am more than sorry to read this feedback after your stay with us, as it is unusual for us to receive such a disappointment. I then take very seriously every remark that can be made to us, either positive or negative, and indeed my goal is to honor our reputation. I know that the feeling after a...

Seattle, Washington
Reviewed 2 weeks ago

Elevator broken had to climb 5 flights of stairs, not fun. But real great staff. Construction in progress so quite noisy but good location. Close proximity to most tourists sights, good restaurants nearby. Internet did not work as properly.

Review collected in partnership with Best Western
Thank ssgmgl
Management response:

Dear Customer, Thank you very much for staying with us, and leaving us a comment after your stay. Indeed, we encountered a technical problem on our elevator and we apologize. We hope that you will remember our ideal geographical location, excellent restaurants and above all the quality of service of our teams. Sincerely yours Céline Moreaud Manager

Reviewed 2 weeks ago via mobile

Stayed here for 2 nights with my husband. The staff were really helpful, explaining how the Metro worked and how to get to all of the tourist attractions in the best time possible. The room we stayed in was small but had everything we needed and was clean and comfortable. The lift is hilariously teeny! Would stay here again, it's...

Thank Kim P
Management response:

Dear Host, On behalf of the entire team of the Best Western Mercedes Arc de Triomphe, I would like to adress you a big "thank you" for staying with us, and your kind words in this reviewing. We could not be more pleased to read you enjoyed your stay and found your room very comfortable. It would be definitely a...

Reviewed 17 February 2017 via mobile

I came to Paris for conference and was looking for hotel aroud the convention center. I liked my choice as it is near to metro (just 50 meters from hotel). even by walking it takes around 20 minutes to go to the convention center. Big rooms were a nice surprise. for breakfast there are 2 options : coffee with croissant...

Thank Angelica K
Management response:

Dear Customer, On the behalf of the whole team, I would like to deeply thank you for leaving such a positive feedback after your stay at the Best Western Mercedes. I am pleased to read that you enjoyed our various breakfast offers that we try to accomodate the requests of our guests. Our establishment is ideally located for the Palais...

Bristol, United Kingdom
Reviewed 31 January 2017

The Hotel is average not really a 4 star hotel; is more like a 3 star hotel. If you travelling with a baby like us this hotel is not family friendly. The elevator is very small because is an old building; therefore the pram doesn't fit in it. So I have to carry the pram upstairs because the hotel staff...

Thank Christian A
New York City, New York
Reviewed 19 January 2017

Wonderful stay and location. The concierge was extremely kind and helpful. Beds were comfortable. Centrally located. Easily could walk around to different restaurants and shops. The Arc de Triomphe is a short walk away.

Review collected in partnership with this hotel
Thank hasinas2017
Glasgow, United Kingdom
Reviewed 16 January 2017

My girlfriend took me to Paris this weekend for my birthday and we stayed here and we were not disappointed! The building was clean and neat and had lovely art all with nice decor inside. Our room had an amazing view of the roundabout outside, with a view of the beautiful buildings and cafes. We enjoyed the big TV also!...

Thank Kian K
Birmingham, United Kingdom
Reviewed 13 January 2017 via mobile

Me and my friend stayed here for 3 nights from 8 - 11th January 17. The location is near the metro station Wagram, literally a minute or two away. Perfect to get to anywhere in paris... the prices for metro tickets are probably the cheapest thing in paris. You can use one ticket for one way, however it is ideal...

Thank stara s
Reviewed 13 January 2017 via mobile

Positives Clean room, quiet suburb, coffee machine in room, helpful staff, close to subway, short walking distance from arc de triomphe Negatives Poor wifi on floor 4, slightly small rooms, small lift Overall this hotel was great, room sizing wasn't an issue as our days and nights were spent exploring the city. Wifi wasn't great in our room, however, worked...

Thank Jamie S
Ottawa, Canada
Reviewed 9 January 2017

The hotel is small but nice. The rooms are small as well for North American standards but very clean and cozy. Although we didn't find any major landmarks close by, the hotel is a very short walk to two different subway/train lines so easy to get around. The staff was to me the best part of the hotel. Very helpful...

Thank SandyM1234

115 photos of this hotel

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  • Room Service
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercedes vous accueille dans un batiment Art-deco des annees 1930. La construction de cet etablissement aux formes arrondies est signee par le celebre architecte Jacques Gruber, veritable figure du << style paquebot>>. L'hotel est situe dans le XVIIeme arrondissement a proximite des Champs Elysees et du Palais des Congres. Un quartier d'affaires et touristique en plein coeur de Paris, de ses boutiques de luxe et de ses monuments. Dans chaque chambre : nouvelles literies installees en 2013, machines a cafe Nespresso. Une salle de petit-dejeuner ornee des vitraux du reconnu Jacques Gruber, vous accueille chaque matin avec un air de voyage dans le temps. ... more   less 

Additional Information about BEST WESTERN Hotel Mercedes

Address: 128 avenue de Wagram, 75017 Paris, France
Region: France > Ile-de-France > Paris
Price Range: ₹ 5,958 - ₹ 13,945 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Mercedes 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Paris
Paris Best Western
Hotel Style:
#395 Luxury Hotel in Paris
#598 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Mercedes staff and other travellers.
15 questions
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Bellshill, United Kingdom
Bellshill, United Kingdom
Wausau, Wisconsin
7 months ago

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Questions? Get answers from BEST WESTERN Hotel Mercedes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid, there is not a good room.”
 of 5 bubbles 575MarkT, 15 Mar 2017 | Read review
“Don't use this hotel if you travelling with family.”
 of 5 bubbles S3129PPchristiana, 31 Jan 2017 | Read review
“The tub/shower is small. I'm a 6-foot-4 man, so showers and bathrooms can be difficult for me anyway, but it's a tub with high sides, a faucet/shower head that's in the middle of the wall and a swinging door that blocks only half the tub. Consequently, taking a shower was next to impossible. ”
 of 5 bubbles dwashburn2016, 6 Nov 2016 | Read review
“Junior Suite is amazing”
 of 5 bubbles J5154NQdavido, 21 Oct 2016 | Read review
“If your stay is over 2 days then you are if available upgraded to a superior room”
 of 5 bubbles D600LFpeterl, 12 Oct 2016 | Read review
5 of 5