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Emeraude Hotel Helios Opera

266 reviews
#518 of 1,809 Hotels in Paris
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Traveller (61)
Room & Suite (46)
Dining (7)
Overview
  • Excellent34%
  • Very good53%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (266)Write a Review
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All reviewsgaleries lafayettebig department storesgreat locationrecommend staying herefront desk staffmini barbus stopnespresso machinedecent sizewithin walking distancecafes and restaurantsnice hotelstayed here for nightswould stay here againaround the cornernotre dameopera
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1 - 5 of 83 reviews
Reviewed 1 week ago via mobile

Was in Paris for a flying visit for work and stayed in this hotel due to its proximity to the company I was visiting. The location is good near the Trinity Church area and costs €55 for a taxi from the airport - but you...More

Thank TJH84
Reviewed 11 January 2018

First of all I travel to Paris yearly, this was one of the worst hotels I ever experience. The staff was rude as hell, the service was very poor. The internet was very very very slow, one towel per person, I booked dates several months...More

1  Thank Kim R
Response from HotelHeliosOpera, Responsable réception at Emeraude Hotel Helios OperaResponded 4 weeks ago

Dear Guest, First of all, I thank you for taking time to share your experience with us. I sincerely regret to read that you had a bad experience in our hotel. As you mentionned, we request the payment of the stay at the check in...More

Reviewed 6 December 2017

Really nice hotel located in the city centre, very close to the shopping area and nearby to lots of dining options. The hotel is not huge but cosy, the breakfast area /options are limited but not bad. overall not a bad optionMore

Review collected in partnership with this hotel
Thank Mohammed J
Response from HotelHeliosOpera, Responsable réception at Emeraude Hotel Helios OperaResponded 4 weeks ago

Dear Guest, I thank you for sharing your opinion about your experience in the hotel Hélios Opéra****. I am glad you enjoyed the location which is, indeed, central and ideal to visit Paris near all transportations. The hotel Hélios Opera is part of a familial...More

Reviewed 6 November 2017 via mobile

Just returned from one week in Paris, staying there at Helios Opera. First - extremely helpful and friendly personnel! They made our stay incredible. Although room is small - this is standard for Paris- it is cosy and quite. The location is great as this...More

Thank Elena-Milutin-Maxim
Reviewed 13 September 2017 via mobile

Helios hotel is located close to the Opera and to galery la fayet Very clean hotel nice decorated. Friendly and helpfull people in the reception. Small room but well organized. Very good breakfast with varaety food

Thank jac b
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Multilingual Staff
Room Service
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$ 140 - US$ 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Family Hotel in Paris
#308 Luxury Hotel in Paris
#526 Romantic Hotel in Paris
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 140 - US$ 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Family Hotel in Paris
#308 Luxury Hotel in Paris
#526 Romantic Hotel in Paris
Room types
Non-Smoking Rooms, Suites
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Traveller (61)
Room & Suite (46)
Dining (7)
Family and Play Areas (1)
Nearby
Opera / Bourse
The neighbourhood around Opéra and Bourse is a belle
époque paradise of grand boulevards, refined arcades,
and mass-market art-nouveau entertainment. Here,
modern day workers continue to take advantage of the
legacy that nobility and finance left in the 19th
century. Brightly-lit brasseries, theatres, and
cinemas sit side by side with French bistros
predominating in one area and Japanese restaurants in
...More
Questions & Answers
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ChrisAnda2014
1 February 2016|
AnswerShow all 3 answers
Response from Linda L | Reviewed this property |
Hi, Our room did not have a walk in shower. It is a standard size tub with a glass enclosure from the edge of the tub up to the ceiling. Absolutely not handicap accessible. I would guesstimate that our room was about 12 x... More
1
Vote
Yan-wei C
28 December 2014|
AnswerShow all 7 answers
Response from HotelheliosOpera3 | Property representative |
Dear Sir, We thank you for your interest in our Hotel. Regarding your request, we inform you that classic rooms don't have balconies. However, we have Deluxe Rooms or Executive Rooms which have balcony. These rooms are... More
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Room Tips
"I have stayed in smaller rooms in Europe so this is above average. Not alot of bathroom amenities but has..."
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"Check with the hotel staff to address your preferences."
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"My room had a few weak points such as a no space to hang my trousers as the wardrobe is too tiny and short..."
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"The lift is quite small and slow. Our room was on the Floor 1 and it was quite convenient with just one..."
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