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Holiday Inn Paris-Gare de L'Est

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643 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Paris-Gare de L'Est
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Showing 354: English reviews
Bialystok, Poland
Reviewed 16 December 2016

Very good location, next to the station Paris Gare de l'Est, metro line no 4, 5 and 7. Direct bus from the Charles de Gaulle airport (bus no 350 from Terminal 3 Roissypole, platform no D1, 6 Euro per ticket). Rooms are nicely design and quite comfortable. The room itself was clean, but I didn't like the bathroom so much...

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Helpful?
1Thank piemdi
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest Thank you for providing feedback. I regret to note that your stay was not confortable as it was supposed to be, and I appologize in the name of the team, because it does not reflect the quality and the standard of the service we are used to give to our guest. You certainly have several choices in Paris,...

London, United Kingdom
Reviewed 16 December 2016 via mobile

I normally don't like to share negative experiences and I had to think hard about leaving this one. But for the benefit of travellers and the hotel chain I feel that I need to mention this incident. We had a very bad experience at this hotel. We booked it right opposite the Gare de l'Est as we had an early...

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2Thank Karaki-w
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback regarding your recent stay with us. I regret your bad experience with the size of the room and the cleanliness. I present my sincere apologies. I shared your comments with the team concerned to make sure it will not appear again in the future. You certainly have several choices in Paris, but I...

Moncton, Canada
Reviewed 15 December 2016

Our room wasn't ready so they upgraded us to a suite. Amazing room and service....from front desk to the bartender! Definitely staying here when we go back. Also the hotel is very well located if you are there for tourist reasons!

Review collected in partnership with bookinnfrance.com
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Helpful?
Thank Dan M
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel, and glad that we were able to make you stay memorable. We hope to have the pleasure of seeing you again soon at...

Dubai, United Arab Emirates
Reviewed 15 December 2016

Okay so i will breakdown my review into points. 1. Checkin - Hotel do not have any shuttle but can arrange a cab for you for 60 euros. But at the airport you can find a cab direct to the hotel for around 50euros. Checkin is at 1400 HRS and i was around that time so i was given a...

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1Thank Harsh S
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris and for your comments. I regret to read that we were not able to meet your expectations about the size of the room and the breakfast. I shared your remarks with the F&B manager to make sure it will not appear in...

London, United Kingdom
Reviewed 9 December 2016

This hotel was clean, compact & in a great location. 10 min walk from main train station & right opp nearest station. If you are looking for a hotel Just to sleep while in Paris then this is a great option. Just do not expect too much

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Helpful?
Thank Jojojay
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Paris Gare de l'Est for your recent stay to Paris and for your comments. I hope to have the pleasure to welcome you again soon. Do not hesitate to contact us directly to book your next stay with us. Best regards Benoit Manceaux

Reviewed 7 December 2016 via mobile

I'm not one to leave reviews, but the experience at this place was so horrible that I feel inclined to share. Rooms are so so small, service is appalling, and the food is horrible. I could only take one bite of my steak and fries, the meat smelt bad, and super chewy, and the fries looked like they were lying...

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Helpful?
Thank mark k
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had during your stay with us. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to regain your confidence. Sincerely Benoit...

Leighton Buzzard, United Kingdom
Reviewed 7 December 2016

Reception exempted , friendly and welcoming on arrival. Pity about the room , Overlooking the station and a pleasant view but had to walk sideways around the bed and the balcony doors unable to open more than 12 inches before they hit the bed. The bar extremely expensive and a barman who didnt know what or where the drinks were,...

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Helpful?
Thank AlanJClarke
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had during your stay with us. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to regain your confidence. Sincerely Benoit...

Paris, France
Reviewed 3 December 2016

Super nice rooms, great staff, clean and homy. The location is perfect, the rooms are small but clean and very homy. Great views with beautiful french windows. Although the food is not the best, there are great restaurants around.

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Helpful?
1Thank Joan_Weaver_08
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel, and glad that we were able to make you stay memorable. We hope to have the pleasure of seeing you again soon at...

Paris, France
Reviewed 2 December 2016

Perfect location, if you arrive by train, and also best connectivity to the local transport (Metro and Bus and RAR) in Paris. The rooms are slightly bigger than in other equivalent Hotels in Paris (accoring to our experience). The personel speaks perfect english and is very friendly.

Review collected in partnership with bookinnfrance.com
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Helpful?
Thank NovemberShorttrip
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I would like to sincerely thank you for kind words and generous support. I am delighted to learn that you enjoyed a nice moment with us and hope to have the pleasure of welcoming you again very soon. Best Regards, Benoit Manceaux

Osnabruck, Germany
Reviewed 1 December 2016

Very poor service at reception with endless discussions about the correct names on our receipts, reward points couldn't be allocated correctly, staff not willing to help or to react professional. Rooms are very small, overpriced and poorly refurbished. Breakfast below standard in a very crowded breakfast room. Never again!

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Helpful?
Thank Franck_T
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction with the service and for the negative impression you had in your room and breakfast room. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you. Sincerely

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Staying in Chateau d'Eau / Gare du Nord

Neighbourhood Profile
Chateau d'Eau / Gare du Nord
The neighbourhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighbourhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysees, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 207 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: ₹ 6,347 - ₹ 15,476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, IHG, Hotels.com, Expedia, Agoda, Travelocity, Cheap Tickets and Priceline so you can book your Holiday Inn Paris-Gare de L'Est reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn
Hotel Style:
#336 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Paris-Gare de L'Est staff and other travellers.
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Questions? Get answers from Holiday Inn Paris-Gare de L'Est staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't accept 609- at least ask if the bed is ok”
 of 5 bubbles ekueg, 19 Dec 2016 | Read review
“No parking at this hotel, but I parked at Effia parking Gare de l’Est station, 5 minutes walk.”
 of 5 bubbles Darcast, 16 Dec 2016 | Read review
“Balcony room towards main street.”
 of 5 bubbles Rgreenberry, 14 Dec 2016 | Read review
“Pick this for location”
 of 5 bubbles Jojojay, 8 Dec 2016 | Read review
“dont get 602”
 of 5 bubbles AlanJClarke, 7 Dec 2016 | Read review
5 of 5