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Holiday Inn Paris-Gare de L'Est

HolidayInn.comUS$ 127*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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718 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Reviewed 3 days ago NEW

To begin with my credit card was charged the full amount the morning of the day I was scheduled to arrive. I had not even arrived in Paris and they charged my card, when asked about it on arrival, I was brushed of by the rude gentleman that checked us in. Overheard another guest was given the option of which...

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Helpful?
1Thank Denise S
Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 22 February 2017 via mobile

It's simply next and in walking distance to two main train stations in Paris. Metro station is just right outside the door. We were upgraded to suite and I could see that the room was newly furbished which provides a bright, clean, spacious and cosy ambience. Service was good and the only issue was that the in room amenities were...

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Helpful?
Thank Andy C
About Hotel's Favourite Review
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing our satisfaction regading the room. However, I read with attention your remark reagading...

Bengaluru, India
Reviewed 4 days ago NEW

My review of the holiday inn gare de L'Est is Wurth a read for any one who has stayed there...and plans to stay as well. This holiday inn is very centrally located has a metro station accesses right outside the hotel really great modes of transports are available in and around the hotel. the Gare De L'est station right across...

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Helpful?
Thank rohit1bhutoria
Reviewed 1 week ago NEW

hotel is located right opposite to the train and metro station and 5-10 mins walk from the gare du nord train station for eurostar services building outlook is amazing we stayed at the top floor so the view was insane the price of the hotel was decent and rooms were really big, beds were cozy and just really cute and...

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Helpful?
Thank Kayley H
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming...

Reviewed 1 week ago

Arrived late, tired, stay at several Holiday Inn brand hotels and stay at least once per week, I am a platinum elite member. Reception mumbled something when I arrived, took my credit card off me a spent the next few minutes typing on the keyboard, asked if he wanted the booking number, "no", just mumbled "identification". After a while mumbled...

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Helpful?
1Thank Tubbit
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had at the front desk and for the lack of service. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to...

Reviewed 1 week ago

We reserved 2 room for 2 person. They gave us room which located in top floor. Rooms are so small and look like a cell. Nothing is in the fridge. One good point to their location which at the Paris-Gare de L'Est. You can enter to metro system from the entrance of the hotel. Pick this hotel just stay in...

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Helpful?
1Thank Savaş Koparal D
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for selecting the Holiday Inn Gare de l'Est for your recent stay to Paris. I am sorry to read your dissatisfaction regarding your room size. We have several sizes of rooms depending the room category, the floor and the view. Our Front desk staff is available for any demand concerning the room. I hope you will...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Spotless Hotel. Modern, bright and comfortable rooms. Beds where so comfortable. Kettle tea and coffee etc in all rooms. Hairdryer in Bathroom. Access to Metro right outside Hotel Entrance. Restaurants and cafes on your doorstep. Lovely staff, Highly recommended. No Complaints at all.

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Helpful?
Thank clairetommo1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I would like to sincerely thank you for kind words and generous support. I am delighted to learn that you enjoyed a nice moment with us and hope to have the pleasure of welcoming you again very soon. Best Regards, Benoit Manceaux

San Pedro de Atacama, Chile
Reviewed 1 week ago

The worst choice EVER! The front desk staff don't have any kind of respect for their guests, no soft skills, very mean. I work as Front Desk Manager in a Hotel, and frankly this was so frustrating... How can you work in a Front desk, but don´t speak english??? Really... First time trying Holiday Inn, and certainly THE LAST ONE.

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1Thank Anayance
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had at the reception desk. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to regain your confidence. Sincerely Benoit Manceaux

Dursley, United Kingdom
Reviewed 1 week ago via mobile

Nice hotel but the room we were given must qualify as the smallest hotel room in Paris. I've stay I a lot cheaper hotel with bigger rooms. Breakfast was good with loads of choice or would have scored lower. Would not use hotel again. Room would have been ok for a single bed only.

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Helpful?
Thank chaffp
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had regarding the room size. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to regain your confidence. Sincerely Benoit Manceaux

Temecula, California
Reviewed 2 weeks ago via mobile

This hotel it's on the opposite side of a major train station. In fact there is a metro entrance right outside the front door as well. Great for getting around. When first checking in the staff was happy and eager to help us out very very nice. The rooms were nice and clean so nothing to complain about there. The...

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Helpful?
Thank Steve R
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your high expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again...

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04/06/2017 05/06/2017
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Staying in Chateau d'Eau / Gare du Nord

Neighbourhood Profile
Chateau d'Eau / Gare du Nord
The neighbourhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighbourhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysees, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 207 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: ₹ 6,677 - ₹ 18,724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn
Hotel Style:
#351 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Paris-Gare de L'Est staff and other travellers.
26 questions
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Questions? Get answers from Holiday Inn Paris-Gare de L'Est staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the back away from the train station”
denisesM7604WY, 24 May 2017 | Read review
“Lots of road noise if you are facing the station.”
Tubbit, 17 May 2017 | Read review
“Dont stay in rooms which has small windows which located top on the room.”
sava_koparald, 16 May 2017 | Read review
“If you are traveling with someone I wouldnt get the Double room it is small, but very clean.”
jaymN806BZ, 8 May 2017 | Read review
“Go for rooms on top floor with proper window or balcony!”
poorvab5, 8 May 2017 | Read review
5 of 5
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US$ 127* /night
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Prices are for 1 room, 2 adults
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