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Mercure Paris Centre Tour Eiffel

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4,291 Reviews from our TripAdvisor Community

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Showing 2,459: English reviews
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New York City, New York
Reviewed 6 days ago NEWvia mobile

Awesome!! The customer service is very nice all good is delicious have a good ubication just couples thins they have to fix it, the rooms very comfortable very close to tower Eiffel little noise in the street

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Helpful?
Thank ChDorner
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear ChDorner, Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Eric Rajaud - General...

Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

We stayed for 3 nights recently and chose this place because of its superb location to the Eiffel Tower. Literally its a 5 minute walk from the hotel. The hotel is in a quiet street with a multitude of good restaurants close by so noise was not a factor especially in a city where noise seems to be the norm....

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Helpful?
3Thank verie
About Hotel's Favourite Review
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Verie, Thank you for your positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. I am pleased to read that you enjoyed your stay, making the most of our cornvenient and central location and the facilities that we have on offer here in the hotel. I sincerely hope that we will have...

Boston, Massachusetts
Reviewed 1 week ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alycia K
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Reviewed 1 week ago NEW

We stayed in a premier room for two nights, the staff at the hotel were all lovely and very helpful. The stay was to celebrate our anniversary and we had been left chocolates and a lovely note in the room. The room itself was clean and comfortable with a super-King bed. We had no noise issues at all - two...

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Helpful?
1Thank Jennie M
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Jennie M, Thank you for your positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams....

Reviewed 1 week ago

Absolutely terrible, my boyfriend booked this hotel for our one year anniversary, he paid extra for a privileged room with a guaranteed view of the Eiffel tower, we checked in and were told that we are not being given a view of the tower, the room was tiny, we also had to wait two hours to check in even though...

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Helpful?
2Thank Liv H
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Liv H, Thank you for taking the time to write a review of our property. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. Be sure that our teams have been informed about your feedback, and that actions will be planned...

Reviewed 1 week ago via mobile

Totally horrible experience staying at this hotell. Our bathroom smelled like piss at our arrival and they didnt take us seriously until 3 days later when I asked to change rooms. The carpet in the room was nasty. The staff ignoret the "do not disturb" lap hanging on the door and just walked right into room.

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Helpful?
Thank Steingrímur Jón V
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Steingrímur Jón V, Thank you for taking the time to share your experience following your recent stay here at the Mercure Paris Centre Tour Eiffel. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide...

Reviewed 1 week ago

The first impressions of this hotel when you walk in the reception are wow this is a nice place. Then when you get your room you are disappointed , there is literally no hanging or draw space for clothes , bathroom looks a little bit tired. Staff are not that helpful but the cleaners do a good job though. This...

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Helpful?
1Thank Rob B
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Rob B, Thank you for taking the time to write a detailed review of our property. Please accept my deepest apology for the inconvenience you experienced and if the room accommodations you received were not at par with your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next...

Mumbai
Reviewed 1 week ago via mobile

The hotel is situated just 2 lanes away from the lovely eiffel tower. In fact if one has a room on higher floors then can see the eiffel partially. Staff is warm and accommodative. Generally, Rooms are small in paris...but lot of eateries outside the hotel....fun place to be...

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Helpful?
Thank Rashesh D
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Rashesh D, Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Eric Rajaud -...

Ottawa, Canada
Reviewed 1 week ago

Amazing location. Super close to the Eiffel Tower and the Metro makes it very convenient. Rooms are clean and average size for Paris. Staff are friendly and helpful. And the breakfast buffet is definitely worth it! Lots of variety to suit anyone's preferences.

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Helpful?
Thank Sally F
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Sally F, Thank you for your positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. I am pleased to read that you enjoyed your stay, making the most of our convenient and central location and the facilities that we...

Parksville, Canada
Reviewed 2 weeks ago via mobile

5 minutes walk to Eiffel Tower! Nice hotel! Front desk staff very friendly and helpful! Restaurant had good menu items, staff there too were friendly and helpful. Stayed in a standard room, very small, ......toilet has separate room. Upon arrival bathroom was very smelly, the walls around the toilet had not been cleaned for sometime! That was nasty! I would...

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Helpful?
Thank James M
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear James M, Thank you for taking the time to share your experience with us following your recent stay here at the Mercure Paris Centre Tour Eiffel. I am pleased to read that you did enjoy your stay and appreciated the friendliness. However I do regret to learn of your disappointment regarding the cleanliness and the room size. Please be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: ₹ 10,798 - ₹ 17,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, ACCOR, Evoline ltd and Jetsetter so you can book your Mercure Paris Centre Tour Eiffel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#281 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
162 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid for a premier room in a quiet section on the upper floors, it was only £10 more but definitely worth it.”
 of 5 bubbles jenniem798, 21 Feb 2017 | Read review
“Do not go on what the hotel says about the rooms as a privileged room was outrageous!”
 of 5 bubbles , 20 Feb 2017 | Read review
“Midway down the hall is advisable so that one is not "on top of" the elevators.”
 of 5 bubbles H3041MSericg, 11 Feb 2017 | Read review
“If you walk to the end of the hallway on the top floor, you can get a great view of the Eiffel Tower!”
  • View from top floor laundry/ice machine room!
 of 5 bubbles D6QZpaule, 1 Feb 2017 | Read review
“Take a stroll over to Champs De Mars for a picnic.”
 of 5 bubbles MG431, 10 Jan 2017 | Read review
5 of 5