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Citadines Austerlitz Paris

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115 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Austerlitz Paris
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Showing 43: English reviews
Province of Carbonia-Iglesias, Italy
Reviewed 17 August 2016

What I've appreciated the most is the staff who helped me to make my girlfriend birthday very special. In fact the personnel order on my behalf a deliciot chocolate cake and a good champagne bottle. Besides the staff hided the cake in the fridge while we outise and once we come back to our I had the chance to surprise...

Thank Federico F
Oxford, United Kingdom
Reviewed 26 July 2016

We stayed in a one bedroom apartment for four nights. The size and comfort was good for four people (parents with two older teenagers) and we really enjoyed being able to eat out on the balcony/terrace both morning and evening. The kitchen area is small but was adequate for our needs. All the staff we met were really friendly, helpful...

Thank Q4493CLianf
muriel f, General Manager at Citadines Austerlitz Paris, responded to this review

Dear Lian, Thank you very much for your recent feedback and for choosing Citadines Austerlitz for your stay. We were delighted with your feedback regarding your recent stay and have shared your compliments with our eam. We pride ourselves on the level of customer service that we provide at Citadines Austerlitz and feedback such as yours is most encouraging. We...

Fuengirola, Spain
Reviewed 13 October 2015

The hotel "Citadines Austerlitz Paris" is located a few metro stops from the centre of Paris. There are 2 metro stations close to the hotel - this is very convenient for those who stays there. The hotel is modern, not big, very clean and cosy. There are Studios & apartments with a kitchenette in the hotel, so guests can cook...

1Thank olguita737
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear olguita737, We do thank you for sharing your good experience at Citadines Paris Austerlitz. We look forward to welcoming you again at any one of our serviced residences.

Reviewed 15 August 2015 via mobile

Room was spacious, but nothing like the ones in the pictures. I felt like I was sleeping in a jail room: no decor at all. Beds are comfortable and tv was fine. Free water, coffee and tea which was nice. No air conditioning or fan. Will not return.

2Thank Liekehanna
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Liekehanna Thank you very much for taking the time to tell us about your recent stay. The residence does not have air conditionning. Do not hesitate if you chose Ctadines Austerlitz again to ask reception for a fan. We can provide some.

Monterosso al Mare, Italy
Reviewed 1 August 2015

A little off the beaten track but the Metro is close and easy to get about and makes up for it. The room was small and very hot no air conditioning or fan. Lucky we had a balcony room and could open it to cool the room. Bathroom small the toilet shares the same space as the water heater. The...

1Thank Tk201565
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Tk201565, We do thank you for your feedback. We do regret if you spent a mitigated stay. We are aware that we have known some exceptionnal warm weeks last summer.

Tampa, Florida
Reviewed 8 June 2015

Working class neighborhood. Good access to Tube (underground). We got around quite well. Hotel is not managed. Staff is useless. Do not know anything. Rooms are poorly equipped. I broke a glass. Nothing in the room to clean up glass. Staff brought us a vacumn cleaner and no broom to pick up big pieces. cable TV had CNN and BBC...

2Thank Bill S
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Bill S Thank you for taking the time to write this review. We apologize that we were unable to make you feel more at home and comfortable. Helicopters are not usual but could provide from the Hospital situated not far from the residence. We hope that you would reconsider staying with us again, giving us another opportunity to serve...

Reviewed 7 January 2015 via mobile

Our travel agent booked this hotel for us, but we believed it was a mistake. Being my second time in Paris, I knew we were far from where we wanted to stay. It was late so only the security guard was there, but he was willingn to help us and gave us lots of comfort. When I woke up next...

1Thank Andrea Patricia M
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our team but we are sorry that you did not like the area and find it to far. Once again we hope that we will have the pleasure of welcoming you again in...

London, United Kingdom
Reviewed 31 December 2014

We had an early train out of Austerlitz station, so decided to stay nearby. We got a great price at the Citadines Austerlitz, and found it a perfect spot for what we needed. The main plus was a fridge plus freezer, which was great because we were bringing perishable food for the holidays. US visitors please note this is a...

Thank lettezilla
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Austerlitz. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

London, United Kingdom
Reviewed 29 October 2014

Conveniently located a short walk from Saint Marcel metro stop. Supermarket and a lovely patisserie very nearby. Room basic but clean, premier inn-ish. Upkeep of balcony not great and view not very nice but we didn't really have time to use it anyway as were out being tourists. Very adequate to use as a base to explore the city from....

Thank Vicky C
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon.

Reviewed 1 September 2014 via mobile

our twin room allowed my daughter and I to have a bed on either side of the room and a good sized central space. the kitchenette was compact but adequate. staff were very responsive to fixing problems reported and happy to accommodate requests and provide info. location was great for self catering tourists.

Thank Jennifer E
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

57 photos of this hotel

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Room/Suite (2)
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located halfway between the Seine and Place d'Italie, close to gare d'Austerlitz and Pitie-Salpetriere hospital, this 3-star establishment is directly accessible through a garden and offers 50 apartments in over 6 floors; with 2 One-Bedroom apartments and 48 two-person Studios, including 32 Studios with a double bed, 15 Studios with twin beds and 3 Studio equipped for disabled guests. In Studios, choose either the twin beds or a double bed. In apartments, there are sofa beds in the lounge area and a double bed in the bedroom. ... more   less 

Additional Information about Citadines Austerlitz Paris

Address: 27 rue Esquirol, 75013 Paris, France
Region: France > Ile-de-France > Paris
Price Range: ₹ 5,588 - ₹ 10,232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Austerlitz Paris 3*
Number of rooms: 50
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Also Known As:
Citadines Austerlitz Hotel Paris
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Austerlitz Paris staff and other travellers.
3 questions
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Questions? Get answers from Citadines Austerlitz Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“improve internet conenction”
 of 5 bubbles pgrootaert, 16 Oct 2016 | Read review
“It seems renovated recently, and I feel the interior is modern. It is a nice room.”
 of 5 bubbles yoshiy, 21 Sep 2016 | Read review
“First floor easily assessible. Street front sunny but maybe noisier.”
 of 5 bubbles Ned4, 1 Sep 2016 | Read review
“Keep like this time”
 of 5 bubbles Y6593TJfedericof, 17 Aug 2016 | Read review
“It is better to have higher floors with views.”
 of 5 bubbles olguita737, 13 Oct 2015 | Read review
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