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Best Western Citadell Besancon

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Traveller (78)
Room & Suite (44)
Dining (20)
Overview
13 rue General Lecourbe, 25000, Besancon France See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Multilingual Staff
3 Star accommodation
Reviews (337)
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57 results
Traveller rating
18
31
5
2
1
Traveller type
Time of year
LanguageEnglish
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18
31
5
2
1
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All reviews strategic position one night breakfast room coffee machine hotel is in a great location on site parking front desk staff private parking would stay here again old city minute walk annex citadel courtyard town sofa france
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1 - 5 of 57 reviews
Reviewed 4 days ago via mobile

Great hotel in old part of Besançon. A short walk to everything in the historical area. Staff were fantastic, warmly welcomed us and provided us with maps and recommendations for dinner nearby. The room was comfortable, clean and quiet with a great bed. Breakfast was...More

Thank Bruce W
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 2 days ago

Dear Bruce, Every member of the team joins me to thank you for your very positive feedback regarding your stay in our hotel. We are glad we were able to help you out with your restaurant choice. It is really important for us to know...More

Reviewed 6 September 2018

Although this hotel advertises itself with a parking space, this is very limited ! After having booked a non-refundable stay in the hotel we were then advised by e-mail that the parking was full. The choice is then to leave your car in the street...More

Thank Michel T
Response from BWCitadelle, Guest Relations Manager at Best Western Citadell BesanconResponded 8 September 2018

Dear Michel, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....More

Reviewed 30 July 2018

Driving through France, we had to stop for the night, and looked for a spot close to Besancon. The hostess came out to greet us when we arrived, and assisted us in finding a parking spot in the small courtyard which had an outlet to...More

Thank Jon K
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 31 July 2018

Dear Jon K, We are delighted to receive such a positive comment regarding your stay at the Best Western Citadelle. We are happy your stopped by our establishement and enjoyed your moment with us. Thank you for giving us your feedbacks, both regarding your room...More

Reviewed 10 June 2018 via mobile

Booked the hotel for one night with the idea oft getting to see a bit of Besancon. The check in was "impeccable" with an detailed explanation where to park the car, including city map. The rooms are not luxurious, but very nice with all amenities...More

Thank Tomas J
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 21 June 2018

Dear Tomas, Thank you for giving us your feedback regarding your stay in our hotel. We are delighted to see you enjoyed your check in with our team! Thank you for your compliments. It is important for us to know that our clients enjoyed all...More

Reviewed 6 May 2018

small hotel has a small private parking-need book parking place before arrival small rooms with minimum service close to citadel,but not so close to city center(around 30 minutes by walk) don't book breakfast- we arrive on 09:00 and tables wasn't prepared, anyone didn't meet us,and...More

1  Thank Chen L
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 15 May 2018

Dear Chen, Thank you for giving us your feeback regarding you stay stay. We are both sorry and very surprised about the points you reproach us. Indeed, we are not at all at 30minutes by walk from the city center, since we ARE in the...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Breakfast Available
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
41
Price range
US$ 73 - US$ 121 (Based on Average Rates for a Standard Room)
Formerly known as
Citotel Hotel Granvelle
Also Known As
Citotel Hotel Besançon
Location
France > Bourgogne-Franche-Comte > Doubs > Besancon
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
41
Price range
US$ 73 - US$ 121 (Based on Average Rates for a Standard Room)
Formerly known as
Citotel Hotel Granvelle
Also Known As
Citotel Hotel Besançon
Location
France > Bourgogne-Franche-Comte > Doubs > Besancon
Photos
Traveller (78)
Room & Suite (44)
Dining (20)
Family and Play Areas (2)
Nearby
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Nearby AttractionsSee all 133 nearby attractions
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Questions & Answers
Ask a question
Maddiemo
16 January 2017|
Answer
Response from BWCitadelle | Property representative |
Dear Sir, You can call us directly ( +33 (0)3 81 81 33 92 ) to check the availability on our parking facility, for your stay. Best regards, Filipe Front Desk
0
Votes
Google Translation
Lindsay D
28 July 2016|
AnswerShow all 2 answers
Response from BWCitadelle | Property representative |
Dear Madam, We inform you that we do have a tiny parking (10 places) in our interior courtyard, which is not closed. Parking is only available on demand and on booking. Best regards,
0
Votes
Google Translation
Room Tips
"Book parking in advance"
davidu2219
26 Aug 2016
Read review
"look at the head height in the shower"
387LouiseH
20 Jul 2015
Read review
"Request parking when making your reservation."
Hawaii-Biker
24 May 2015
Read review
"The floors are squeaky and the walls are thin. The contemporary decor is a matter of taste. Breakfast and..."
KirstenS639
8 Apr 2015
Read review
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