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BEST WESTERN Hotel de la Poste

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#1 of 23 Hotels in Troyes
Certificate of Excellence
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289 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Lier, Belgium
Reviewed 5 weeks ago

We were very well received at arrival time. The hotel is spacious and the rooms are up to date to today's standards. Its location is super. Rooms at the patio side are very quiet and comfortable. We stayed with 5 other couples and all were extremely satisfied. Very kind hostesses at the reception desk !

Thank walterjanssens
Reading, United Kingdom
Reviewed 15 November 2016

Excellent hotel, very helpful staff, well situated in the middle of town. good local restaurants. a very attractive interesting and historical town to spend a short break. hotel has a garage but book ahead.

Thank detiid
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Many thanks for your comments regarding your stay at the Best Western Hôtel de la Poste, it is always a pleasure :) I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant...

Los Angeles, California
Reviewed 22 October 2016

I would definitely recommend this hotel to anyone. The rooms were clean, the beds were comfortable and the guest services were very friendly and helpful. The location was perfect to the "downtown" area of Troyes. We all wished we had a little more time to explore the area but something we will look into on a return trip. Secure, covered...

Thank clgarb111
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, First of all, we would like to thank you for your friendly post about our hotel. We are delighted to hear that you enjoyed your stay with us and we hope you will chose to stay in our property again in the near future. Sincerely, Séverine GRANDCLAUDE Best Western Hôtel de la Poste & All the team

Cardiff, United Kingdom
Reviewed 24 September 2016

Location near the centre was excellent, getting to the car park was a nightmare especially as there are quite a lot of roadworks going on! Also didnt help that we were given the wrong access code at the time of booking. Once we got to the hotel the room was nicely furnished with air conditioning and comfortable Tea and coffee...

Thank WandererG
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear WandererG, Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Many streets are one-way in the city and it is not always easy to find the private parking, that's why we gave you a local map,...

Reviewed 16 September 2016

BEST I JUST LIST THE POSITIVES AND NEGATIVES; Staff were excellent, helpful and friendly, which was a big reason I would go back. Parking is very complicated as you can park outside the hotel to drop off, but they need to be quicker in putting the electronic posts down in front of the hotel to let you drop off, as...

Thank petertimpkin
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guest, Thank you for your review regarding your recent stay in our hotel, your business is very important to us and we value your feedback. It's nice to know that you found the hotel staff friendly, the room nice and clean and the hotel very well located. We are sorry that our Senior Suite MILLESIME of approximately 70m2 of...

Reviewed 10 September 2016 via mobile

Found this on trip advisor and it didn't disappoint at all. Perfect location and we managed to book in early evening and get a parking place in the secure car park. Our room was air conditioned, very comfortable and the breakfast was good, offering hot and cold options. We were very comfortable for the night and I would stay here...

Thank nellybooboo
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guest, We would like to thank you for your nice feed back. We are delighted to read that your stay gave you complete satisfaction either from our property design, location, parking and breakfast. Waiting for having the pleasure to welcoming you back. Kindest regards, Séverine GRANDCLAUDE & All the team

Reviewed 6 September 2016 via mobile

Nice little hotel felt more like a boutique' hotel than a best western chain. The equestrian style of the decor very attractive and relates to the fact this hotel use to be a coaching post. The gentleman on reception was very friendly and welcoming. It was quiet and our room was upgraded at no extra charge from what we original...

Thank Jon Dee J
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear guest, Many thanks for having shared this nice feed back on TripAdvisor and for your loyalty to the BEST WESTERN Hôtel de la Poste. We are very proud to read all those positive words, the size of the hotel makes the atmosphere warm and comfortable, it's great that you appreciated. We are very happy to hear about your positive...

Ilsington, United Kingdom
Reviewed 4 September 2016

Nice rooms and great location in the heart of this beautiful town and secure parking (small charge) close by. Hotel slightly let down by it's service as the staff on reception just seemed to be lacking in personality.

Thank Essexboyz123
Cheshire, United Kingdom
Reviewed 31 August 2016

Troyes is a good place to stay if you are travelling through France from the Riviera to Calais. It is a beautiful old town with some nice restaurants. The Best Western is in the town centre and ideally placed to enjoy the old features. The room price seemed reasonable. Our room was comfortable with a good bathroom and shower and...

Thank CheshireIanP
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guest, We would like to thank your for you nice comment regarding your recent stay. It is always a pleasure to receive such positive comments from our clients. As you said, the BEST WESTERN Hôtel de la Poste has a great location, two minutes away from the pedestrian and nearby the restaurants. Our central location is indeed a key...

London, United Kingdom
Reviewed 22 August 2016

We enjoyed our stay in this clean, friendly hotel. The room was a decent size and everything was in good repair and with good amenities (we stayed in a comfort double). The staff at reception were nice, however didn't seem to have much knowledge of the local area (we asked about nearby champagne tasting and they didn't seem to know...

Thank stephla89
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guest, We would like to thank you for your feedback, we are glad that you enjoyed your stay with us. We regret that the person at the reception didn't seem to know about nearby champagne tasting, however the tourist information centre is really close by the hotel. Regarding your lack of satisfaction with your breakfast, we have shared your...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Freshly renovated, comfort and elegance characterize the BEST WESTERN Hôtel de la Poste. This lovely hotel used to be a coaching inn, its atmosphere is very cozy, modern and comfortable. The new decoration respects this historical legacy, horses and carriages are represented widely on each of our 3 floors to underline this original function. Implanted in the 5 centuries old city center, the BEST WESTERN Hôtel de la Poste is a modern heaven in a place full of History. ... more   less 

Additional Information about BEST WESTERN Hotel de la Poste

Address: 35 Rue Emile Zola, FR-10000, Troyes, France
Region: France > Grand Est > Aube > Troyes
Price Range: ₹ 7,957 - ₹ 12,484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel de la Poste 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western De La Poste Hotel Troyes
Best Western Troyes
Best Western Hotel Troyes
Troyes Best Western
Hotel Style:
#1 Luxury Hotel in Troyes
#2 Romantic Hotel in Troyes
#2 Family Hotel in Troyes
#3 Business Hotel in Troyes
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel de la Poste staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel de la Poste staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a patio room”
 of 5 bubbles walterjanssens, 20 Dec 2016 | Read review
“do not get a room on the top floor too noisy”
 of 5 bubbles petertimpkin, 16 Sep 2016 | Read review
“We chose a suite which gave extra space and massive bathroom”
 of 5 bubbles colins323, 29 Jun 2016 | Read review
“Quietest looking over the back”
 of 5 bubbles Z1749LTsarahp, 26 Jun 2016 | Read review
“Ask for a street view with your room.”
 of 5 bubbles benmQ4696DL, 31 Mar 2016 | Read review
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