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Staff very helpful in sorting out my booking on arrival.
Parking was fine. Not too far from the centre of town. Room was standard Ibis design. Were wakened in the middle of the night by noisy fellow guests outside the hotel.
Dinner was fine but...More
An older style Ibis easily found just outside the historic centre of this delightful and interesting town. Unusually for a centrally located Ibis, the Hotel has ample free parking for guests. The receptionist was friendly and helpful and spoke impeccable English. The public areas have...More
Response from lepuy-hotels, Front Office Manager at Ibis Le Puy-en-Velay CentreResponded 29 October 2017
We thank you for the review you have left on our hotel and we are delighted that you enjoyed your stay as a whole. For your information half of the rooms were renovated last year, the rest is planned for this winter. No more...More
Great location, comfy beds, hot water, onsite restaurant with great breakfast and helpful, pleasant staff. Concierge spoke English. Walking distance to city center. Great views from rooms. Cleaning staff thorough!
Really nice hotel in a good situation. Unfortunately there is no hotel parking which can be a problem as town is very busy. The staff were friendly and helpful. Coffee, tea etc is available free of charge near the reception desk but there are no...More
Thank Chris B
Response from lepuy-hotels, Gérant at Ibis Le Puy-en-Velay CentreResponded 17 August 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sébastien CHAZOT - Directeur - Relais Restauration Région Sud -
Visited last year and wasn't happy, couple of niggles, but this year, excellent stay. Helpful and friendly staff, good clean room and super secure parking available. Handy for the haute ville as well. Highly recommended.More
Response from lepuy-hotels, Responsable réception at Ibis Le Puy-en-Velay CentreResponded 11 August 2017
We are very pleased to have regained your confidence and have given us a second chance. We thank you for this pleasant return that we will not fail to share with the whole team.
Hoping to welcome you can be a third time....More