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All reviews beautiful hotel art deco central atrium the ocean view room glass roof offering stunning views sun terrace concierge staff large shower first floor luxury hotel nice swimming pool nespresso machine the hotel car park any queries spent nights here up to date
5 star Sofitel disappoint for this visit. Ignore confirmed food allergy request an making our start of the day very stressful. Arrogant staff not Interested solving the problem. Breakfast in general poor for 5 star Sofitel. The fruit tasted like from tin cans. No real...More
Date of stay: November 2018
Response from S-DIGEON D, Directeur général at Le Regina Biarritz Hotel & Spa - MGallery CollectionResponded 4 weeks ago
We thank you for sharing your opinion on TripAdvisor. However we sincerely regret that the points mentionned did not meet your expectations. We shared your comments with our teams, it is really important to us to know what we could improve to provide...More
We stayed here in June 2018 in a suit that overlooked the pool. The hotel has a beautiful Art Deco atrium that has a great bar that you can eat a great meal in, sometimes with a Jazz band accompanying the meal.
The suit was...More
Date of stay: June 2018
1 Thank mattpequegnat
Response from Guest Relations D, Responsable relations clients at Le Regina Biarritz Hotel & Spa - MGallery CollectionResponded 27 July 2018
Our entire team is really happy to read that your stay in Biarritz and in our hotel was a success! We are glad you liked our location and the service provided and we thank you for your kind recommendation on Trip Advisor.
Eric was incredibly accommodating - the location was a bit from town but not bad - perfect was good
Eric found us great restaurants and things to do in the beautiful town
We recommend visiting San Sebastian when you are there
Date of stay: November 2018
Thank Susan E
Response from S-DIGEON D, Directeur général at Le Regina Biarritz Hotel & Spa - MGallery CollectionResponded 4 November 2018
Thank you very much for your review. It is a great pleasure to read that you had an enjoyable time in the hotel and in the region!
Looking forward to your next visit,
The overall experience and mainly the quality of service was not what can be expected from a 5* hotel.The staff is young and unexperienced, sometimes not even polite. Rooms are small and marketing is somehow misleading.Classic Rooms "facing the city" (according to the website) are...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: October 2018
Response from S-DIGEON D, Directeur général at Le Regina Biarritz Hotel & Spa - MGallery CollectionResponded 2 November 2018
Thank you for sharing your opinion following to your stay in Le Régina Biarritz Hôtel & Spa.
We would have preferred your experience to be more enjoyable, your feedback and impressions are very important to us as they help us constantly improve our...More
Was not happy. Booked a room way ahead of time with the corporate rate which was not cheap to start with. Got a very small room on the first floor overlooking the parking lot. The smell of cigarette smoke overwhelmed me as I walked in....More
Date of stay: October 2018
Thank Regina Z
Response from S-DIGEON D, Directeur général at Le Regina Biarritz Hotel & Spa - MGallery CollectionResponded 21 October 2018
Dear Regina Z,
Thank you for your feedback. We sincerely regret your disappointment about the room, especially because our descriptions always indicate the floor, the size and the orientation of our rooms. Also, our hotel is entirely non-smoking. Our reservation team is at your entire...More
Discover the new REGINA BIARRITZ Hotel & Spa enterely renovated in 2014.The Hotel majestically overlooks the bay of Biarritz and offers stunning views of the ocean and the lighthouse golf course. Generally known as the …More"Little Palace", this iconic Belle Epoque-styled building combines elegance and comfort. The Art Deco inspiration, the bright and elegant bedrooms and the beautiful central patio all convey an undeniable charm. The restaurant and its outdoor terrace, the cozy Lounge Bar, the Spa's body treatments and the sea view swimming pool provide the perfect base for the leisure or business travellers.Bedrooms and Suites:Discover our 65 bedrooms and suites with stunning ocean, golf or city views, elegantly furnished and equipped with all modern conveniences for your complete confort: Free Wifi, flatscreen cabled TV, espresso machine, minibar and safe.Restaurant and Bar:With a beautiful panorama of the Biarritz bay our restaurant and terrace invite you to savour the inventive cuisine signed by Georges Blanc, a Michelin-starred chef. The Brasserie styled menu and the cosy atmosphere make the N°1 Restaurant one of Biarritz's top meeting places.Take some time to relax in our bar under the magnificent glass roof. Facilities and Services:A wellness spa and Steam room, Fitness center, ocean view swimming pool, free WiFi, car park, valet parking service. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.