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Pullman Bordeaux Lac

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#26 of 173 Hotels in Bordeaux
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Pullman Bordeaux Lac
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794 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Bordeaux Lac
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Showing 203: English reviews
Edinburgh, United Kingdom
Reviewed 25 September 2016

I am not sure why visitors to this region would choose this hotel unless attending a convention or congress. Some of the bedrooms are very tired, and even with soiled carpeting.. Food of variable quality ranging from very good for one meal to a really poor meal of extremely tough rabbit. Service in the restaurant even for prebooked parties can...

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Helpful?
1Thank RichardHalliwell521
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , Thank you for taking the time to telle us about your experience, I am trully sorry to read that it did not meet your expectations, Please be assured, that your comment will be forward to the relevant departments to always improve the quality of our services , Best regards, Matthieu

Houston, Texas
Reviewed 21 September 2016

The Pullman was a great hotel in Bordeaux. The staff was extremely courteous and helpful, the rooms were clean and the breakfast buffet was the same as a typical European hotel with a few hot options. Only downside to this hotel is that it is about a 15 minute tram ride into the heart of Bordeaux and that the restaurant...

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Helpful?
Thank cmallen_tx
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Guests , We thank you very much for your kind feedback, We really appreciate your comment and that you enjoyed your stay with us , We look forward to welcoming you again soon , Regards, Matthieu

Barcelona, Spain
Reviewed 18 September 2016

Visited this hotel during summer to visit Bordeaux a couple of days. We arrived by car and used the parking at the hotel (around 8.5 EUR daily). After checking on some reviews, I expected personnel at reception to be hostile. We may have been lucky, as they were always kind and attended us efficiently. Same goes with personnel at the...

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Helpful?
1Thank Gorg0
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Madam , dear Sir, Thank you for sharing you experience further to your stay, I am delighted to read how you enjoyed your stay with us and appreciated the facilities and the convenience of our location. Receiving a positive feedback from our guests is a great source of motivation for the staff who strive to provide best quality of...

Devon
Reviewed 17 September 2016

Stopped here on our way South from Roscoff. Nice spacious room. Car parking at cost of 8 euros. Only down side. Decided to have a drink in the hotel bar. Two glasses of champagne cost us 30 euros. 12 euros more than we paid anywhere else on our trip. As a result we decided not to eat in the hotel...

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Helpful?
1Thank GeoDevon
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Madam , dear Sir , Thank you very much for taking the time to share your experience at the Pullman Bordeaux Lac, I am really glad to know that you appreciated the facilities and the hotel itself, Nevertheless , I took good note of your remark regarding the prices at the bar and I am sorry that costs we...

Melbourne, Australia
Reviewed 14 September 2016 via mobile

On long term holiday travelling europe. Two couples stayed two nights. Very good and polite staff. Great location for trams right outside. Very average breakfast for a four star hotel. If you want a good nights sleep grab your pillow and sleep in reception. The ac in the rooms just didn't work and couldn't be rectified despite our requests and...

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Helpful?
1Thank jamo04
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir, I thank you very much for your feedback further to your stay, I am truly sorry to learn that you stay was not as enjoyable as expected, Knowing that the AC could not be fixed in this room , an alternative should have been offered to you , this is unacceptable you are right. I have already taken...

Istanbul, Turkey
Reviewed 11 September 2016 via mobile

İt is very nice clean hotel, just by the lake. İt has very good view.Rooms Are big modern and clean The breakfast can be better. İts not central but 15 mins by car. We used uber during Our stay. You can Have A lovely walk in The morning by The lake. I highly recommend it

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Helpful?
Thank Burcu E
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Burcu, Thank you very much for your lovely comment, I am glad that you enjoyed your stay with us and appreciated the area. We hope to have the pleasure to welcome you again soon , Once again thank you for your recommendation Regards, Matthieu

lincs uk
Reviewed 31 August 2016 via mobile

Decided to spend the night in Bordeaux for our wedding anniversary last weekend. Arrived in 38 deg temps with no reservation made so hastily checked on Booking.com for somewhere nearby as we reached Bordeaux. The Lake area is less congested and we wanted to take the tram into the city. The Pullman showed a reduction and clearly indicated it was...

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Helpful?
Thank deebeeLincsUk
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , dear Madam, Thank you very much for taking the time to tell us about your experience further to your stay , It is always a pleasure to receive positive feedback and I will be pleased to share your comments with our team. Indeed , it serves as an encouragement to all of our staff as we strive...

Munich
Reviewed 24 August 2016 via mobile

It's a nice, modern style hotel. The parking is spacious and directly behind the house. The staff is friendly and acts professional. The breakfast is fresh, fast and offers multiple options. But sadly the room is a little bit worn down. The pool area would be nice, but the staff not cares about it at all. Toilets not cleaned for...

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Helpful?
Thank Peter S
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Mr Peter , We thank you for your comment further to your stay , We are glad that you enjoyed the facilities , nevertheless , the issue you pointed out should never happen what so ever. Please be assured that we have taken the appropriate measures to prevent any futur occurences. We hope to have the pleasure to welcome...

Mantsala, Finland
Reviewed 19 August 2016

As the first-time visitor at Bordeaux I had a high expectiations, especially that I believed Pullman belongs to the mid/higher-end hotels. Unfortunately this was a wish. The front desk staff believed I wish tell my name already at the entrance door surrounded by other people - why should I do that? I got the room with the roof view (second...

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Helpful?
Thank Finpol
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , By reading your comment further to you stay , we must admit that we clearly not meet your expectations and needs. Please accept my sincerest apologies as the quality of our customer services should indeed be beyond reproach. I am currently investigating within the staff members to understand why such situation as happened and will make sure...

London
Reviewed 9 August 2016

We stayed in this hotel end of July with two boys 10 and 12. Nice pool. Lovely breakfast. Really helpful reception staff. We had dinner at the hotel one evening and it was very nice. Good range of wines and a very good mojito! Hotel is very well located. The one flaw was the shower which you had to take...

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Helpful?
1Thank catherine38
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Catherine, Thank you very much for your positif feedback which i will be pleased to share with the team !! We are looking forward to welcoming you again on a futur stay to bordeaux Regards, Matthieu Front office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Travellers get a good night's sleep at the Pullman Bordeaux Lac, but that's not all they get at this hotel. Lake views, proximity (of course) to world-renowned vineyards, a casino within easy reach... Our hotel has a direct access by the tramway from/to the city center in 15 minutes. Here on business? The Pullman Bordeaux Lac also features more than 2,000 square metres of flexible meeting space. Our hotel offers conviviality, comfort and connectivity ! ... more   less 

Additional Information about Pullman Bordeaux Lac

Address: avenue Jean Gabriel Domergue | Bordeaux le Lac, 33300, Bordeaux, France (Formerly Sofitel)
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: ₹ 6,989 - ₹ 14,763 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Bordeaux Lac 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Pullman Bordeaux Aquitania Hotel Bordeaux
Accor Bordeaux Aquitania
Sofitel Bordeaux
Hotel Style:
#2 Green Hotel in Bordeaux
#2 Business Hotel in Bordeaux
#8 Romantic Hotel in Bordeaux
#12 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Bordeaux Lac staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view a Bordeaux Lox”
 of 5 bubbles scottcM4299IA, 19 Jan 2017 | Read review
“Be careful in the bar.”
 of 5 bubbles GeoDevon, 17 Sep 2016 | Read review
“Our room (234) actually overlooked the main road, tram-stop and lake and didn't generate too much noise both day or night.”
  • A very modern and clean looking design
 of 5 bubbles RickNess, 31 Aug 2016 | Read review
“Nice room overlooking lake.”
 of 5 bubbles catherine38, 9 Aug 2016 | Read review
“A lake view room is a must. Air con is quiet but a little underpowered.”
 of 5 bubbles TheBatchelors, 24 Jul 2016 | Read review
5 of 5