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Le Grand Hotel

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232 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Yorkshire
Reviewed 16 May 2016

This hotel gives an immediate good impression,having a central location on a leafy boulevard,smart reception staff and an elegant staircase with short flights at an easy angle.There is also a surprisingly fast open-cage lift. The breakfast buffet,although expensive,has several less usual items.There is a huge automatic orange juicer and two of the trendy type coffee machines.These can provide real boiling...

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Thank YorkshireAviator
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear YorkshireAviator, Thank you for taking the time to share your comments after your recent stay at Grand Hôtel Bayonne. Thank you for having appreciated the hotel, our central location and the breakfast. We are sorry to read that you didn't enjoy our new room design. Your comments are very interesting and be assured that we will take into account...

Frinton-On-Sea, United Kingdom
Reviewed 10 May 2016

This hotel is right in the city centre and if you are lucky, you might be able to park temporarily in the yellow hatched box outside the hotel, but only to check in and drop your luggage. You will have to pay €16 for the privilege of using their car-park which is a couple of blocks away. However, for your...

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1Thank John L
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear John, Thank you for taking the time to share your comments. We are sorry to read that you were disappointed by our parking service ! Our garage is actually located 200m from the hotel reception and it is € 16 / night . The Grand Hotel is located in the center of Bayonne and this garage offers the possibility...

Charlotte, North Carolina
Reviewed 9 May 2016

This hotel is very clean, functional, and comfortable with a great location. Staff was helpful and stay was very nice. Very close to stores. Air conditioning worked well, unusual in this area for this time of year.

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Thank Liz G
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Liz, Thank you for taking the time to post a review on Tripadvisor. We are very pleased to read that we met your expectation and we look forward to welcoming you back very soon at Grand Hôtel Bayonne, Kind regards,

Hendersonville, North Carolina
Reviewed 8 May 2016

Stayed here for two nights at the beginning of a tour. It's a perfectly adequate hotel with helpful staff and clean, comfortable rooms. Breakfast was delicious. The location was convenient to most of the places we wanted to go. We had a minor problem with the room that was taken care of immediately and without any difficulty. We would definitely...

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Thank Thomas G
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Guest, Thank you for you for sharing your Grand Hotel experience. I am more than happy to read that you enjoyed your stay in our hotel ! Thank you for your kind comment about our staff, rooms and delicious breakfast. All the team and I look forward to welcoming you back soon. With kind regards,

Diamond Bar, California
Reviewed 4 May 2016 via mobile

A double bed for one couple, two bath towels the first night and one bath towel the second. A single bottle of water (50 cl) for the entire stay. Card keys that lasted less than 24 hours before we needed new ones. Only one switch for all the lighting except bed lamps. Two chairs that needed to be moved for...

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1Thank Tenighir
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Tenighir, Thank you for your comment and for having taken the time to share it on TripAdvisor. I am always worried when our customers feel disappointed about their stay in our hotel Our hotel is a 4 star hotel and therefore has no porter . However, our reception staff is available 24h / 24 and quite willing to help...

Antwerp, Belgium
Reviewed 25 April 2016

We had a Nice spacious room with an excellent bathroom and Windows with sight on the main shopping street. We were lucky by parking our car in the street oppositie the hotel what was Free from 18.00 till 09.00 in the morning. Lot of small restaurants in the neighboorhood in the historic centre. Nice price rating.

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Thank Hanzi188636
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Hanzi88636, Thanks a lot for your review. We are pleased to read that you have enjoyed your stay at the Grand Hotel in Bayonne, and we have satisfied your expectation. We look forward to welcoming you again Best regards

Asia, Peru
Reviewed 17 April 2016

Location: With car, the hotel can be accessed via Av. du 11 Novembre 1918 and Rue Thiers. Centrally located. Car park cost EUR 16 per day at Rue Jules Labat. Hotel: Fast, very friendly check in. Small, old, non-functional lift. Bright room. Uncomfortable beds and pillows. Poor sound proofing walls. Good A/C. Very good shower. Free Wi-Fi.

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1Thank HKasyouare
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear HKasyouare, We thank you for having taken time to give an opinion on our establishment. I'm sorry to hear that you found our lift "non-functionnal": usually it is the favorite part of almost our customers. It is small but the wooden cabin with the little bench make its charm. Concerning our beds and pillows, they were recently bought, so...

Linter, Belgium
Reviewed 6 April 2016 via mobile

One night stay on trip home. We received a free upgrade on one of our three rooms so the parents would have a double bed. Beds are very comfortable. Could become our regular sleepover On our way to southern Spain . Reception personel was very helpfull.

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Thank David-Hendrickx
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear M Hendrickx, Warmest greeting from Grand Hôtel, Thank you very much for your great review, we are very happy to hear that you had a great experience with us. Hope to see you again in the near future in our way to (or from) spain. Best Regards,

Phoenix, Arizona
Reviewed 21 March 2016

Situated on the edge of the pedestrian area of Grand Bayonne and near the Cathedral, Le Grand Hotel is my favorite place to stay. Great (and I mean great!) restaurants nearby (don't miss Ttapia or Chaho!) the only Apple store within 100 km (saved my bacon) and an always pleasant and helpful staff. I love the quaint charm and the...

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Thank rtwj0e
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Guest Thank you so much for your very kind review and we are delighted that you enjoy your visits to the hotel. Hopefully we will be able to welcome you back very soon Kind regards

Saint-Paul de Vence
Reviewed 31 December 2015

This hotel has some kind of old-fashioned charm. It is located near the historic part of Bayonne which makes it a good choice to visit the town. They can arrange parking at the cost of 18 euros per day but there is usually space available in the street (free overnight). We arrived early in mid-morning and had to keep our...

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Thank Chagoule
BWLeGrandHotel, Responsable réception at Le Grand Hotel, responded to this review

Dear Chagoule, Thank you for taking time to post your review following your stay with us. It is a pleasure to read that you likes all our services, especially the staff and room equipment. We also carefully read your comments more mixed concerning scarce toiletries and we will make effort to fix it quickly. About our lift, we have actually...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Built in 1835 on former Carmelite convent, Le Grand Hotel is located in the heart of the city of Bayonne, a few miles from Biarritz.In the middle of the Basque region, Bayonne is the capital of the French Basque country. With its cobbled streets and old style Basque houses, leading to a magnificent cathedral and an imposing town hall; Come and enjoy its ferias and corridas, its castles and magnificent beauty all year long.The Best Western Grand Hotel de Bayonne offers 57 very comfortable fully air-conditioned rooms, ideal for your professional and leisure stays in Bayonne or Biarritz. We also provide FREE WIFI. ... more   less 

Additional Information about Le Grand Hotel

Address: 21 Rue Thiers, 64100, Bayonne, France (Formerly BEST WESTERN Le Grand Hotel)
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Bayonne
Price Range: ₹ 5,404 - ₹ 11,089 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Grand Hotel 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Bayonne
Bayonne Best Western
Hotel Style:
#3 Business Hotel in Bayonne
#4 Luxury Hotel in Bayonne
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Questions & Answers

Here's what travellers have asked, with answers from Le Grand Hotel staff and other travellers.
4 questions
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York, United Kingdom
over a year ago

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Questions? Get answers from Le Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 406 on 4th floor. Large, lovely clean room with excellent bathroom with huge shower. Great.”
R2581YLmaryd, 30 Sep 2016 | Read review
“Perhaps they may have some " unmodernised" ones !”
YorkshireAviator, 16 May 2016 | Read review
“Avoid 321 it's noisy.”
318JohnL318, 10 May 2016 | Read review
“Ask to see your room because they differ.”
X9175JMlizg, 9 May 2016 | Read review
“I like the rooms on Rue Thiers, but the interior rooms are lovely, too, and quieter.”
rtwj0e, 21 Mar 2016 | Read review
5 of 5