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BEST WESTERN Le Grand Hotel

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BEST WESTERN Le Grand Hotel
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214 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Paris, France
Reviewed 4 weeks ago

For over the last 2 years I've spent 2 to 3 days per week in this hotel. Everything was excellent: the receptionist is professional and welcoming, the rooms are clean and tidy, you've got a large breakfast choice and the staff is at your service. I would highly recommend this hotel to anyone who wants to have home like-good night-sleep.

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Helpful?
Thank FabienJoe
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Hello FabienJoe, All our team join me to thank you for your compliments. Thank you so much for your feedback further to your stay at Grand Hôtel de Bayonne We really hope to welcome you again soon. We remain at your disposal for your next reservation, remember : our Best Rates are available on our own website legrandhotelbayonne.com Best regards,...

Virginia Beach, Virginia
Reviewed 24 October 2016

Location in Bayonne among a few shops and cafes. Not a particularly convenient with areas for strolling and shopping but the hotel was clean and very comfortable. It is basically a comfortable city hotel.

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Helpful?
Thank Norma M
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Hello Norma M, A big thank you for having chosen our hotel for your stay in Bayonne and for taking the time to answer our questionnaire. We are delighted that you enjoyed the hotel and all the services of the Grand Hôtel Bayonne and look forward to welcoming you next time. Cordially The direction

Chicago, IL
Reviewed 20 October 2016

Lovely hotel in Grand Bayonne. The hotel is within walking distance of the major sites in town, many restaurants, and the train station. The rooms are pretty large, and there is a nice buffet breakfast available. There is a cage elevator, that is actually pretty large by European standards. Great place to stay, would not hesitate to stay here again.

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Helpful?
Thank Anna H
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Anna, Many thanks taking the time to publish appreciation regarding your last stay with us. All of Le Grand Hotel Bayonne **** team joins me in thanking you for your sopositive comments. They are really our greatest satisfaction. Until you next comming. We still worked for your comfort. Kindest regards. Geoffrey GAUTIER - Market Manager Longitude Hotels

Reviewed 30 September 2016

We stayed here in 2002 and always wanted to return. Well, we are not disappointed. As good if not better now. Lovely helpful reception staff. Comfortable, clean room. Good private facilities. Free WiFi. Only downside parking in carpark nearby at €16 per day. Good buffet breakfast. Excellent location. Lots of bars/restaurants within walking distance. Highly recommended.

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Helpful?
Thank Mary D
Geoffrey G, Directeur général at BEST WESTERN Le Grand Hotel, responded to this review

Dear Mary, Thank you for traveling such a long way to visit France, the Basque country and LE GRAND HOTEL. Thank you also for your constancy. We are very greatful for your comprehensive review and wonderful feedback of your stay. We can assure you that our team does its best to ensure our guests a great satisfaction and keep an...

Porsgrunn, Norway
Reviewed 23 September 2016 via mobile

This hotel is lying in the center of beautiful Bayonne, and is within walking distance of the railway station. The room I got was large, with a large bathroom and a bed which was broader than it was long. The bed could easily have fitted 3 persons. I also appreciated the tea-cooker and the minibar. Breakfast was very good, with...

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Helpful?
Thank Linusmamma
Geoffrey G, Directeur général at BEST WESTERN Le Grand Hotel, responded to this review

Dear guest, Thank you for taking the time to write about your stay at Le Grand Hôtel, Bayonne. We are delighted to read that you appreciated the professionalism and all hotel services. We look forward to your next visit. Best Regards,

Penang, Malaysia
Reviewed 22 September 2016

Great decent-sized rooms by European standards, and has an elevator. Large bathroom with a bathtub. Nice and clean rooms and hotel, with pleasant staff who were helpful and obliging. Decent spread of breakfast with the usuals; cheese, cold cuts, sausages, croissants etc.

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Helpful?
Thank v_sofia91
Geoffrey G, Directeur général at BEST WESTERN Le Grand Hotel, responded to this review

Dear Guest, Thank you for your nice feedback. It is a great joy to learn your satisfaction and to read that you have appreciated hotel services and our staff. We look forward to your next visit and continue to be your chosen address in Bayonne. Best Regards,

Bredgar
Reviewed 20 September 2016

This hotel is in the centre of Bayonne and therefore convenient. However, the breakfast is stupidly overpriced. The rooms were tried and the bar was closed. The hotel was virtually empty which perhaps say it all.

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Helpful?
Thank David R
Geoffrey G, Directeur général at BEST WESTERN Le Grand Hotel, responded to this review

Dear David, Many thanks for taking the time to share your experience at Le Grand Hôtel Bayonne on TripAdvisor. We greatly appreciate your constructive feedback as it enables us to serve better every day. Please accept our sincerest apologies for the inconvenience. Kind regards,

Perth, Australia
Reviewed 25 August 2016 via mobile

Charming hotel, very well located and the staff were friendly, bilingual and helpful. The bed was very comfortable and the room clean and quiet. Breakfast and coffee available. Close to the old city, attractions, tourist office, boys and train services and shopping.

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Helpful?
Thank Evian56
BWLeGrandHotel, Responsable relations clients at BEST WESTERN Le Grand Hotel, responded to this review

Chers Clients, First thing first, thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at Le Grand Hotel. We were delighted to hear that you enjoyed your stay at our hotel. We hope we will have the pleasure to welcome...

Oxford MS
Reviewed 23 May 2016

Great room and bath. Both extremely large by French standards.Hostesses extremely friendly and helpful. Wonderful two night stay. Highly recommended and in an excellent location.The staff was very friendly and helpful, as arrangements were made for a very early taxi to deliver us to the train station before dawn. The night clerk had an early breakfast for us, even though...

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Helpful?
Thank Laneiii
Geoffrey G, Responsable commercial at BEST WESTERN Le Grand Hotel, responded to this review

Dear Laneiii We were happy to share with your expérience in Bayonne. We work every day keeping alive legacy of the Hotel. We hope we will have the pleasure of welcoming you again in the future. Best regards, Geoffrey GAUTIER - Ecommerce Manager Longitude Hotels

Yorkshire
Reviewed 16 May 2016

This hotel gives an immediate good impression,having a central location on a leafy boulevard,smart reception staff and an elegant staircase with short flights at an easy angle.There is also a surprisingly fast open-cage lift. The breakfast buffet,although expensive,has several less usual items.There is a huge automatic orange juicer and two of the trendy type coffee machines.These can provide real boiling...

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Helpful?
Thank YorkshireAviator
BWLeGrandHotel, Responsable réception at BEST WESTERN Le Grand Hotel, responded to this review

Dear YorkshireAviator, Thank you for taking the time to share your comments after your recent stay at Grand Hôtel Bayonne. Thank you for having appreciated the hotel, our central location and the breakfast. We are sorry to read that you didn't enjoy our new room design. Your comments are very interesting and be assured that we will take into account...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
uilt in 1835 on former Carmelite convent, the Best Western Grand Hotel is located in the heart of the city of Bayonne, a few miles from Biarritz.In the middle of the Basque region, Bayonne is the capital of the French Basque country. With its cobbled streets and old style Basque houses, leading to a magnificent cathedral and an imposing town hall; Come and enjoy its ferias and corridas, its castles and magnificent beauty all year long.The Best Western Grand Hotel de Bayonne offers 57 very comfortable fully air-conditioned rooms, ideal for your professional and leisure stays in Bayonne or Biarritz. We also provide FREE WIFI. ... more   less 

Additional Information about BEST WESTERN Le Grand Hotel

Address: 21 Rue Thiers, 64100, Bayonne, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Bayonne
Price Range: ₹ 6,128 - ₹ 9,192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Le Grand Hotel 3.5*
Number of rooms: 54
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Also Known As:
Best Western Bayonne
Bayonne Best Western
Hotel Style:
#3 Business Hotel in Bayonne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Le Grand Hotel staff and other travellers.
3 questions
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York, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Le Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 406 on 4th floor. Large, lovely clean room with excellent bathroom with huge shower. Great.”
 of 5 bubbles R2581YLmaryd, 30 Sep 2016 | Read review
“Perhaps they may have some " unmodernised" ones !”
 of 5 bubbles YorkshireAviator, 16 May 2016 | Read review
“Avoid 321 it's noisy.”
 of 5 bubbles 318JohnL318, 10 May 2016 | Read review
“Ask to see your room because they differ.”
 of 5 bubbles X9175JMlizg, 9 May 2016 | Read review
“I like the rooms on Rue Thiers, but the interior rooms are lovely, too, and quieter.”
 of 5 bubbles rtwj0e, 21 Mar 2016 | Read review
5 of 5
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