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Best Western Plus Monopole Metropole

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Best Western Plus Monopole Metropole
Best Western Plus Monopole Metropole
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1,031 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

Hotel was conveniently located, about a 10 minute walk to Petite France and other sights. Room was comfortable and clean, and the staff and service were great. The only downside was the wifi which was slow and spotty. Otherwise a great stay!

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Helpful?
Thank Lusine00
Management response:

Dear @Lusine00, thank you very much for your stay and review. Good to read that you have appreciated your stay with us. Sorry for the wifi which was not satisfying despite the fiber connection. We have ordered a new server which should bring more stability in the future. We hope to have the pleasure of greeting you back for a...

London
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

This hotel is very near the station, it is a 5 min walk and very near the old town and the Cathedral. We stayed here for 1 night on route back the UK. The service we received from the moment we stepped in was very good. The reception staff did everything they could to provide us with information about the...

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Helpful?
3Thank mppalmer
About Hotel's Favourite Review
Management response:

Dear @Mppalmer, thank you very much for your review and stay. Your opinion is very important to us. The 3 sorts of alsatian cakes on breakfast are Kougelhopf, Chinois and Streussel and you can not stay in Alsace without having tasted those. It's part of our gastronomy and gastronomy is culture ! I hope to have the pleasure of greeting...

London, United Kingdom
Reviewed 1 week ago

We stayed for one night on a driving tour. The hotel was comfortable and had a garage for our car. We found the staff efficient and friendly, helpful too. the lack of a restaurant didn't worry us as we welcomed the opportunity to walk around the town centre. That's how we found Strasbourg's amazing cathedral (we actually regretted having to...

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Helpful?
Thank raywilliams2017
Management response:

Dear @raywilliams2017, Thank you so much for your great review. We met your expectations and that makes my day. As you mention that you regretted to leave us, you will have to come back and spend more time in Strasbourg, one of the 10 most romantic cities (cf. Earthtripper). We will be here to greet you! with best and warm...

Reviewed 1 week ago via mobile

The Best Western Metropole is in a great location in Strasbourg- very near the train station and an easy walk from the attractions of the old town area. We found the size of the family room to be a bit tight, but it was very clean and comfortable enough. The continental breakfast was a good value at €9 with children...

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Helpful?
Thank Lesley F
Management response:

Dear @Lesley_F, Thank you for your stay and review and good to read that all in all, you have appreciated your stay in our hotel. Location, comfort, cleanliness, as well as the quality of breakast have met your expectations. You have been staying with us this early spring, where the daily temperatures were unusually high (with 20°), but with cool...

Ile-de-France, France
Reviewed 2 weeks ago

Beautiful architecture and interior design, luxury room, spacious bathroom, professional staff, impeccable services, class, style, great aesthetic, big TV, great area, tranquility, cleanliness. We warmly recommend this hotel!

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Helpful?
Thank Iuliazara
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review

Dear @Iuliazara, Thank you so much for your excellent review. Strasbourg over Christmas time is really magic. It's name of Capital of Christmas makes really sense and one have to visit it to really feel it. I hope that we will have the pleasure of greeting you back in Strasbourg and Alsace, in December or at another period... Alsace in...

Chugiak, Alaska
Reviewed 4 weeks ago via mobile

Perfect stay! We were close to everything on foot. The staff were very attentive and hard working. The rooms were clean and inviting...and had space to spare. The Breakfast buffet was good and well stocked. There was a garage offered for our car but our car was too low so it didn't fit. However we were given directions and a...

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Helpful?
1Thank Paul N
Management response:

Dear @Paul_N, Thank you so much for your great review. Your satisfaction is our priority and we value your feedback. The entire team is committed to our guests' well-being and I thank you for noticing their work. I hope to have the pleasure of greeting you back again and wish you a delightfull spring time. BEST regards, Veronique Siegel, ceo

Reviewed 23 February 2017

The hotel is in a perfect location, close to the tram and the city center. Rooms are modern, very clean, quiet, and the beds very comfortable. The staff is more than helpful. The morning breakfast is delicious.

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Helpful?
1Thank Patty P
Management response:

Dear @Patty_P, What a great review ! Thank you so much your stay and for having taken the time to share your experience. The entire team and I stay at your entire disposal for any help or question and we are looking forward to greeting you back ! with BEST Regards, Veronique Siegel, CEO

Atlanta, Georgia
Reviewed 12 February 2017

Great location to take in the sights of Strasbourg without needing a car. Just a block or two from the river and town center area. Was a little nervous about the car park as regards getting in and out with an SUV, but didn't need to be - someone from the hotel parked the car for us when we arrived...

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Helpful?
1Thank mikesluckywife
SiegelP, General Manager at Best Western Plus Monopole Metropole, responded to this review

Dear, Thank you very much for your kind review following yuour recent stay with us. We're delighted to see that you've enjoyed it and we hope having the pleasure of welcoming you again for a future stay. Kindest regards, Pierre Siegel

Reviewed 2 February 2017

Not bad at all! The location is great, just a short walk from Les Petite France. The rooms are very comfortable, a little small maybe but very comfortable none the less and the breakfast was OK too, not great but more than adequate to start the day. I would stay again.

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Helpful?
Thank Simon W
Management response:

Dear @Simon_W! Thank you very much for your review and stay. For your next stay, and especially if you are staying longer, please note that we have 3 different room categories : comfort, executive and deluxe. And, the difference between each category is the size of the room. We are looking forward to greeting you back again for a future...

Singapore, Singapore
Reviewed 1 February 2017 via mobile

Stayed in the hotel for 4 nights. Room was clean and surrounding was quiet. I could not hear any noise from outside. It has all the basic amenities and the room was cosy. Location-wise, it was a convenient 5 minutes walk from the train station, which is what I wanted. Walking to the cathedral takes longer, about 15 minutes. The...

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Helpful?
Thank BLC999
Management response:

Dear @BLC999? Thank you very much for your stay and review. The location of our property is definitely convenient, especially if you travel by train, but not only as we also have a private underground garage (to book in advance). Veronique (not me but the 1st receptionnist) is a very reliable person and she runs our reception team for over...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Best Western Plus Hotel Monopole Metropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Discover the charms of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the "little museum" at the lobby. The rooms, traditionally furbished or contemporary styled are all non smoking and air conditioned. ... more   less 

Additional Information about Best Western Plus Monopole Metropole

Address: 16 rue Kuhn, 67000, Strasbourg, France (Formerly BEST WESTERN Monopole Metropole)
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: ₹ 5,216 - ₹ 11,822 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Monopole Metropole 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#1 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#5 Romantic Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#9 Family Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Monopole Metropole staff and other travellers.
6 questions
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Questions? Get answers from Best Western Plus Monopole Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a shower/no tub if you are older or don't have long legs”
Discdogmom, 3 Jan 2017 | Read review
“Stayed on second floor was quiet”
P3600XUjenniferb, 20 Dec 2016 | Read review
“Try and ask for a front facing room - although views are not great, the windows offer lots of light.”
TimWUK13, 20 Sep 2016 | Read review
“Room was facing the street but slept soundly without any disturbance.”
Sulagna536, 21 Aug 2016 | Read review
“Ask for a 1st floor room with windows to the street or a corner room”
johanna4645, 3 Aug 2016 | Read review
5 of 5